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Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Suite, 1 Bedroom | Room amenity
Suite, 1 Bedroom | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Dunkin' Donuts Park
    4 min walk
  • Riverside Park
    8 min walk
  • XL Center
    12 min walk
  • Hartford, CT (HFD-Hartford - Brainard)
    7 min drive

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Hotel with free parking, near XL Center
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Hartford Downtown, an IHG Hotel offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Hartford Downtown, an IHG Hotel. During your stay, you're just a quick walk from Dunkin' Donuts Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Dunkin' Donuts Park and 12 minutes on foot from XL Center
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Candlewood Suites Hartford Downtown, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 307 out of 699 reviews" "
Rating 8 - Good. 205 out of 699 reviews" "
Rating 6 - Okay. 88 out of 699 reviews" "
Rating 4 - Poor. 43 out of 699 reviews" "
Rating 2 - Terrible. 56 out of 699 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The desk clerk wqs very friendly and the hotel was very clean and comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Travelled with family
Needs a big refresh
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, hotel was nice
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms were quiet, I didn't hear sound coming from other rooms. Which made it so my dog was able to sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Great stay and very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and efficient
Clean and efficient
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

giuseppe

Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room and having a full kitchen with dishwasher and range was amazing. The air conditioning was top-notch. I've never been in a hotel with better air conditioning. The staff was very friendly and helpful, and the rooms were clean. We wish that we had stayed longer.
Stayed 1 night in Aug 2024

8/10 Good

Ed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to venue
Stayed 1 night in Aug 2024

4/10 Poor

Jorge

Nothing there
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brandon

Stayed 1 night in Jul 2024

10/10 Excellent

GENEAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front person Shy was very helpful,
Stayed 1 night in Jul 2024

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff female that works there is very unfriendly and looks and sounds angry
Stayed 2 nights in Jul 2024

10/10 Excellent

Brendyn, Middletown

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Jul 2024

8/10 Good

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Natasha, Albany

Travelled with group
The area was a bit sketchy nothing around- there wasn’t enough parking- no shower liner in the bathroom and computer system was slow
Stayed 1 night in Jul 2024

4/10 Poor

Khushi

Disliked: Cleanliness, staff & service, property conditions & facilities
It was an okay hotel, not very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle, Hudson

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no breakfast and I had that box checked went I looking for a place to stay. And it was more expensive with no Breakfast. That was pretty sad!!!
Stayed 1 night in Jul 2024