Candlewood Suites Hartford Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Room amenity
Suite, 1 Bedroom | Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Xfinity Theatre
    ‪13 min walk‬
  • XL Center
    ‪13 min walk‬
  • Connecticut Convention Center
    ‪14 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

Room options

Studio, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 Single Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near Xfinity Theatre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Hartford Downtown by IHG. During your stay, you're just a quick walk from Dunkin' Donuts Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Dunkin' Donuts Park and 12 minutes on foot from Xfinity Theatre
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 349 out of 791 reviews
Rating 8 - Good. 230 out of 791 reviews
Rating 6 - Okay. 105 out of 791 reviews
Rating 4 - Poor. 46 out of 791 reviews
Rating 2 - Terrible. 61 out of 791 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable place @ a good price

Stayed two nights @ this location. Knew it was a bit 'out of the way' but the location turned out to be fine. Everything about the hotel was good; keep in mind there is no restaurant in the hotel or nearby but you can get food delivery. Full kitchen (with coffee pot & microwave) was a help. Plan to stay here again on my next visit since price was reasonable for downtown Hartford.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

It was a great place..and nice room to stY
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but room was large and clean. Good room for the value in downtown Hartford
Stayed 1 night in Feb 2025

8/10 Good

Julian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was is a convenient location. The room was spacious and clean. The staff was friendly and service good. The hallway was noisy was a little noisy at times, but overall good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

John

Stayed 1 night in Feb 2025

10/10 Excellent

Ferm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Stayed 1 night in Feb 2025

6/10 Okay

heath

Business traveller
good
Stayed 1 night in Feb 2025

6/10 Okay

Jaclyn

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Octavia

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Eva

Travelled with partner
Liked: Cleanliness
The room was ok I’m from Nc so the Strong odor of the Marijuana was new to me and the front desk clerk looked at ya like you was a nobody
Stayed 4 nights in Feb 2025

8/10 Good

Jim

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Grissell

Stayed 1 night in Jan 2025

6/10 Okay

Anil, New Delhi

Business traveller
Liked: Cleanliness, staff & service
Property near to downtown but close to nowhere. Limited toiletries.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2025

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service
The room I stood in was not properly cleaned. I took photos. When asked to speak to a manager he was not available.
Stayed 3 nights in Jan 2025

6/10 Okay

Jill

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean.
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Room comfort

Noisy

Hotel is very loud it was very difficult sleeping lots of footsteps above could hear conversation in the next room . Toilets flushing , refrigerator made so much noise. They only have 1 luggage cart . Come on get a few luggage carts.
Stayed 2 nights in Jan 2025

8/10 Good

Jean Marie Vianney

Business traveller
The bathroom could’ve been cleaner than that
Stayed 1 night in Jan 2025

8/10 Good

Aegis

Stayed 2 nights in Jan 2025

2/10 Terrible

Tim, Lasalle

Stayed 3 nights in Jan 2025