DoubleTree by Hilton Hartford Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hartford Downtown

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily to-go breakfast for a fee
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Lobby lounge
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
315 Trumbull St, Hartford, CT, 06103
  • XL Center
    2 min walk
  • Hartford Stage
    2 min walk
  • Bushnell Park
    6 min walk
  • Hartford, CT (HFD-Hartford - Brainard)
    8 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite (Parlor)

  • Sleeps 2
  • 1 Single Murphy Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton Hartford Downtown

Pet-friendly hotel connected to the convention centre in Downtown Hartford with a 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
DoubleTree by Hilton Hartford Downtown offers 170 accommodations with MP3 docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton Hartford Downtown's walkable location. During your stay, you'll be connected to the convention centre and just a quick walk from XL Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • Steps from XL Center and Hartford Stage
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Hartford Downtown offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hartford Downtown. For a fee, parking is available.

This 4-star Hartford hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to noon.
M and M Bistro – This restaurant serves breakfast, lunch and dinner.
ELEMENT 315 – This lobby lounge only serves light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 12 to 23 for adults and USD 12 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ELEMENT 315
  • M and M Bistro

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12 to 23 for adults and USD 12 to 23 for children
  • Covered self-parking fee: USD 19.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hartford Hilton
Hilton Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hilton Hartford Hotel Hartford
Hilton Hartford Hotel
Hilton Hartford
Doubletree By Hilton Hartford
DoubleTree by Hilton Hartford Downtown Hotel
DoubleTree by Hilton Hartford Downtown Hartford
DoubleTree by Hilton Hartford Downtown Hotel Hartford

DoubleTree by Hilton Hartford Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 154 out of 1003 reviews" "
Rating 4 - Poor. 103 out of 1003 reviews" "
Rating 2 - Terrible. 98 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 1 night in Aug 2024

8/10 Good

Leu Y

Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option, possibly the best option if visiting a venue overnight such as the XL, Dunkin Park or The Science Museum. Very clean and comfortable rooms, friendly staff and you even get free cookies in the morning.
Stayed 2 nights in Aug 2024

8/10 Good

Dawn

Business traveller
Liked: Staff & service
Good location but not much for dinning options.
Stayed 1 night in Jun 2024

6/10 Okay

Jamie

Stayed 2 nights in Aug 2024

10/10 Excellent

Iesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Harford was very nice, My sister and I stayed for one night for a concert we attended. The front desk staff was very helpful and kind. The room was clean and comfortable. Parking was convenient however there was an extra $19 charge to park, also an extra charge of $50 to get an earlier check in. Other than the unexpected extra charges we had a nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Stayed 1 night in Aug 2024

10/10 Excellent

Raekel

Stayed 1 night in Jul 2024

6/10 Okay

Lissette

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

James

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shamoyia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Brittany

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Weekend in hell
We spent the weekend in Connecticut to visit friends…temperature was 90+ degrees and the ac in our room didn’t work. Staff came 4x to vacuum the ac unit but still didn’t work. We switched rooms and had the exact same problem. The phones to call the front desk didn’t work either. When we expressed our frustration the front desk attendant told us she couldn’t comp our room because we used a third party booking site. I reached out to hotels.com and they weren’t able to help us but offered $50 for our next stay. I’ll NEVER use a third party site again so that wasn’t helpful. The entire weekend was miserable as our room was 86 degrees. Barely any sleep due to it being so hot and uncomfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Baoyuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotels service and great view from the room.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice and clean. But the noise from the central air conditioner is very loud. Take me a while to fall asleep.
Stayed 1 night in Jul 2024

4/10 Poor

David

Travelled with pets, Travelled with partner
Disliked: Staff & service
The front desk staff was not friendly. The hotel is overpriced and you have to pay twenty dollars extra for parking. If you have a small pet that is seventy five extra. They don't even provide complimentary coffee or breakfast. The only benefit to staying there is that it is centrally located.
Stayed 1 night in Jul 2024

4/10 Poor

Sara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bar was closed which was not ideal. Property was older and not super well kept up. Didn’t have hot water for my shower this morning. Bed was not comfortable. Staff was nice, but the hotel was definitely not worth the cost.
Stayed 1 night in Jul 2024

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great option for downtown Hartford
The check-in was quick and easy and our room was large and comfortable with a good AC. The bed and pillows were excellent and we both slept really well. We picked the hotel for its location and walkable distance to the Xfinity Theater and it was great for that. Our only gripe/complaint was with the location/sound from the room. We were on the back side of the hotel facing the highway and the sound was low but constant. It’s was basically a white noise machine 24-7 which wasn’t a huge deal but a little annoying. The bathroom arrangement was a little strange too. The door opened directly to the toilet and blocked the shower door when open.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jaime

Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very kind and helpful staff
Stayed 1 night in Jul 2024