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Quality Inn Cromwell - Middletown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Point of interest
Property grounds
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
111 Berlin Rd, Cromwell, CT, 06416
  • Cromwell Commons Shopping Center
    11 min walk
  • Wesleyan University
    7 min drive
  • Connecticut River State Wildlife Area
    8 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    30 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Super 8 by Wyndham Cromwell/Middletown

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.4 out of 5, (1000)
The price is CHF 66
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Super 8 by Wyndham Cromwell/Middletown

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and health club
This hotel features a health club, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area.
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Cromwell - Middletown. During your stay, you'll be within walking distance of Cromwell Commons Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and ice skating
  • 7 minutes by car from Dinosaur State Park and 7 minutes from Wesleyan University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 217 out of 968 reviews" "
Rating 8 - Good. 261 out of 968 reviews" "
Rating 6 - Okay. 211 out of 968 reviews" "
Rating 4 - Poor. 139 out of 968 reviews" "
Rating 2 - Terrible. 140 out of 968 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

henrik

Stayed 3 nights in Jul 2024

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ismael, Hartford

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Ghassan

Disliked: Cleanliness, staff & service, property conditions & facilities
I asked the person/owner at the front desk if I can see the room before I pay for it.. he said don’t worry you will like it, but when i got to the room I was shocked, I didn’t stay, The place was dirty, moldy and filthy carpet/flooring so is the bathtub/shower and the bathroom. I don’t recommend it to anyone.
Stayed 3 nights in Aug 2024

2/10 Terrible

marc

Disliked: Cleanliness, amenities, property conditions & facilities
Ripped furniture, dark hallways, crappy breakfast, scary elevator, mold on the ceilings, scuff marks on the walls, cheap fitness center. There is no quality in this Quality Inn.
Stayed 2 nights in Aug 2024

4/10 Poor

Arthur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had no diet sugar of any sort and I am a diabetic. Also the half & half had only 1 serving. Went to ask the desk clerk who was busy on his phone on a personal call and not in any hurry to talk to me. He finally talked and told me “Oh yea, I need to go in there. He did, but they had no diet sugar substitute and pointed at the sugar. He did replenish the half & half
Stayed 1 night in Aug 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, amenities, property conditions & facilities
Had know hot water. The shower ran so slow that you wouldn't be able to get the shampoo out of your hair. The carpet in the hall way was dirty. The Elevator did not work some times. I'm so upset about my stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't recommend very dirty
Bathroom and room were flithy hallways smelled bad there was blood on the wall shower curtain stained all over stains on the sheets
Stayed 1 night in Aug 2024

6/10 Okay

Ji

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No Issues with our stay
No issues with my stay. The pillows and bed were a bit uncomfortable but manageable. The breakfast was ehh, only had pancakes, cold cereal, muffins, and warm juice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Branka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays. Really simple, clean, amazing atmosphere
Stayed 1 night in Aug 2024

6/10 Okay

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Rates for this property are a bit high for the conditions and needs renovations
Stayed 1 night in Aug 2024

8/10 Good

Ellen

Stayed 1 night in Aug 2024

6/10 Okay

David

Leaky faucet as I was given a handicap room
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting.
Stayed 2 nights in Aug 2024

8/10 Good

Juliana

Stayed 1 night in Jul 2024

2/10 Terrible

Winifred

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything about the facility. Our bed was not changed for the whole stay, bathroom was dirty. I personally requested after day 3 for our bed to be change and I was told,they only change it on day four. They only change towels. They dont even sweep the bath rooms.
Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Property was functional
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness
Weak breakfast. No yogurt. Bad coffee.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 5 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

FELIESHA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The gentleman at the front was the only decent thing about this property. The rooms were hot and had a smell. The ac kept turning off during the night and I could not breathe or figure out how to turn off the timer on it. And another thing, this place was listed under pet friendly when we booked and about an hour after we booked, we got a message saying no animals allowed. I have a service dog but I prefer pet friendly hotels for him because I feel more comfortable knowing dogs are welcomed but they were very strict and seemed uncomfortable about a dog being in the room. I thought the place would atleast be clean with how strict they were about it but there were stains and smells everywhere they might as well be pet friendly. No matter how desperate I am, this is a no no for me.
Stayed 1 night in Jul 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jimreves

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth it
Stayed 1 night in Jul 2024