The Windmill

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windmill

Breakfast, lunch, dinner served; Italian cuisine
Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Exterior
Room, 1 King Bed, Ensuite (Honeymoon Suite) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
Dalton Piercy, Hartlepool, England, TS27 3HN
  • Ward Jackson Park
    7 min drive
  • Summerhill Country Park
    9 min drive
  • Hartlepool Maritime Experience
    11 min drive
  • Durham (MME-Teesside Intl.)
    23 min drive

Room options

Twin Room, Ensuite

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Ensuite (Honeymoon Suite)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Windmill

Inn in Hartlepool with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and tour/ticket assistance are on-site.
The Windmill offers 12 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and bidets. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Windmill. During your stay, you'll be within walking distance of Summerhill Country Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, a business centre and meeting rooms
  • 6 minutes by car from Cowpen Bewley Woodland Park and 7 minutes from Ward Jackson Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Windmill. Free self parking is available.

This 4-star Hartlepool inn is smoke free.

On-site venue – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

Bulgarian, English, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Windmill Hartlepool
Windmill Inn Hartlepool
The Windmill Inn
The Windmill Hartlepool
The Windmill Inn Hartlepool

The Windmill Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 312 reviews" "
Rating 8 - Good. 109 out of 312 reviews" "
Rating 6 - Okay. 64 out of 312 reviews" "
Rating 4 - Poor. 37 out of 312 reviews" "
Rating 2 - Terrible. 22 out of 312 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Gerald

Stayed 3 nights in Aug 2024

10/10 Excellent

Mrs I

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Derek

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Resturant & food was very nice, room and hotel facilities poor.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When you check in let customer know where to find staff or have a bell . Don’t advertise free WiFi as you don’t get it . (Room 9 ) Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around . Mattress does not cover the frame and you keep basing your legs against the wood . Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast . Just say we don’t do breakfast now . The only good part was the staff . Very frendly and helpful especially the lady checking us in
Stayed 1 night in Aug 2024

2/10 Terrible

ian

Disliked: Staff & service, amenities, property conditions & facilities
Nothing to like but lack of staff at reception waited 20 minutes to check in not enough pillows and ones we had were flat as if no pillows only 2 hand towels not enough toilet roll had to ask for more in morning from staff member found in pub kitchen area vapeing and playing on phone and that was no good he couldn't find any so had to visit bar area toilets to get a roll out of date milk pots in the room and positioning of toilet roll dispenser meant you had to sit sideways on toilet and view from window was old disused fridges and old chairs need rectifying as won't be staying again very poor
Stayed 1 night in Aug 2024

8/10 Good

Jonathon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t be staying again
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty, not possible to stay at this property as it was so unclean pictures available on request
Stayed 1 night in Jul 2024

2/10 Terrible

Katy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no milk for the tea coffee had to ask 2 members of staff and there was no spoon either,there was a horrible smell of sewage from the bath room so had to keep the door closed all times, burn are on the bed size table carpet was disgust bed was not comfortable at all lumps and bumps horrible nights sleep only, good thing was the food and drinks from the restaurant side but soon as we didn’t want a Desert the staff didn’t come over at all to see if we wanted another drink
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The Windmill Hotel
No WiFi in the room despite being advertised. No kettle in the room. Bathroom light switch badly cracked. Room cold and damp. Staff did try and help with WiFi.
Stayed 1 night in Jul 2024

6/10 Okay

mark, York

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great experience, food was first class.
Stayed 1 night in Jun 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2024

10/10 Excellent

John

Good all round service but no breakfast
Stayed 1 night in Jun 2024

6/10 Okay

Alex

Business traveller
Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First given a room with either chocolate or something trodden into the carpet. I then was given another room no towels no lamp no shower gel ect. Only a almost empty liquid soap , toilet had never seen bleach. The unmanned reception had the phone ringing constantly on loud speaker even woken early hours to the phone constantly ringing. Never again. However the restaurant food was absolutely spot on , absolutely brilliant. I'd definitely go back for food but not to stay over.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but wifi could be better.
Nice enough hotel, a little tiredaround the edges. The main problem for me was the wifi was not brilliant, i could not attach large files on emails and watchinf a film was lagging all the time.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the stay was good however just a couple of points 1: had to wait at reception although the restaurant was busy; 2: couldn't fill the kettle from the sink had to use the bath; 3: lack of extra pillows only one extra we did ask but non given and 4: coat hangers in the wardrobe Excellent food in the restaurant and all staff were very friendly and polite
Stayed 1 night in Jan 2024