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Iberostar Parque Central

4.5 star property

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Photo gallery for Iberostar Parque Central

2 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Sun deck
Snack bar
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

Map
Neptuno e/ Prado y Zulueta, Habana Vieja, Havana, 10100
  • Hotel Inglaterra
    ‪1 min walk‬
  • Havana Cathedral
    ‪11 min walk‬
  • Hotel Nacional de Cuba
    ‪4 min drive‬

Room options

View all photos for Doble Parque / Prado.

View from room

Doble Parque / Prado.

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doble Colonial.

Minibar, in-room safe, desk, laptop workspace

Doble Colonial.

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Moderna.

View from room

Suite Moderna.

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Moderna.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Moderna.

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Parque / Prado.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Parque / Prado.

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Colonial.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Colonial.

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Colonial.

Minibar, in-room safe, desk, laptop workspace

Suite Colonial.

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Parque / Prado

Minibar, in-room safe, desk, laptop workspace

Suite Parque / Prado

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Doble Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

Junior Suite Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Moderna.

Minibar, in-room safe, desk, laptop workspace

Doble Moderna.

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Doble Colonial 2A1C

  • Sleeps 3
  • 2 Queen Beds

Doble Parque / Prado 2A1C

  • Sleeps 3
  • 2 Queen Beds

Junior Suite Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Colonial 2A1C

  • Sleeps 3
  • 2 Queen Beds

Junior Suite Parque / Prado 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

Doble Colonial 2A2C

  • Sleeps 4
  • 2 Double Beds

Doble Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

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About this property

Iberostar Parque Central

Luxury hotel with 3 restaurants and 2 outdoor pools
3 restaurants, 2 outdoor pools and 2 poolside bars are available at this hotel. Other amenities include 5 bars/lounges, a fitness centre and a snack bar/deli.
Iberostar Parque Central offers 427 accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a fitness centre.
During your stay at Iberostar Parque Central, you're just a quick walk from Malecón. You'll find features such as 2 outdoor pools, 3 restaurants and 2 poolside bars.
  • Enjoy international cuisine at Mediterraneo, one of the property's 3 restaurants and 5 bars/lounges
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Within a 15-minute walk of Malecón and Havana Cathedral
Iberostar Parque Central offers its guests 2 outdoor swimming pools, Access to hot tub, a fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1847 square feet (172 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Iberostar Parque Central. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Havana hotel.

Mediterraneo – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
El Paseo – This steakhouse specialises in international cuisine and serves lunch and dinner. Open daily.
Habana Elegante – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Mirabana – This tapas bar overlooks the ocean and specialises in Fusion cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Street parking available
  • Valet parking on site (USD 10 per day)

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Paseo
  • Habana Elegante
  • Mediterraneo
  • Mirabana

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Hot tub
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,847 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Parque Central

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Valet parking fee: USD 10 per day
  • Late check-out fee: USD 25.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Iberostar Parque Central Hotel Havana
Iberostar Parque Central Hotel
Iberostar Parque Central Havana
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Nh Parque Central Havana
Parque Central Havana
Iberostar Parque Central Hotel
Iberostar Parque Central Havana
Iberostar Parque Central Hotel Havana

Iberostar Parque Central Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 313 reviews
Rating 8 - Good. 120 out of 313 reviews
Rating 6 - Okay. 48 out of 313 reviews
Rating 4 - Poor. 29 out of 313 reviews
Rating 2 - Terrible. 23 out of 313 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the good atmosphère in this place .
Stayed 7 nights in Mar 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A very lovely international standard hotel in a good location. We stayed in a comfortable colonial room with small balcony for watching the world. A very attractive main lobby/bar area & fabulous roof top bar/pool. Breakfasts were good with a large selection (including bacon), as was food from the bar menu (they serve chips too – the rest of Cuba serves rice & beans which is OK until you’ve been in Cuba for a while!) We stayed in this hotel for 3 days prior to leaving Cuba due to the coronavirus. Due to a government announcement we were not able to leave the hotel for our entire stay. We were so pleased to be locked into this hotel (rather than others) and would definitely recommend staying here.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of classy character and excellent staff
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good music in public venues. Terrible Wifi.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Second guest was refused entry despite of legal age. But was cuban. Result we were on the street at 2am. Didnt use the room. Next day PR officer talked his way oit with lies I choose to quit. Better beware
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Check in was bizarre. The room was very outdated and should have been $80 instead of $250 Pool was freezing and the jacuzzi was empty. Just an all over disappointing stay. Our friends felt the same way. About 20 years overdue for a serious remodel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very nice and professional staff. Great location btw.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Centrally located in Havana. Ability to walk to most of the attractions.
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Levend

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Heads up Canadians! The foreign exchange at the hotel refused to exchange Canadian currency to CUC. We were down to our last night and credit cards were not accepted so we needed to exchange cash for dinner. It was embarrassing! Great location/good hotel otherwise!
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a separate (“modern”) building from the main (“colonial”) hotel. This creates a very different experience (it’s like any typical, 3/4 star hotel that you might find in Europe, as opposed to the lush, Old Havana style of the main part of the hotel). This explained why I was able to book it for such a reduced price, but it should be made clear when you book. A few things were a little rough around the edges (a wall in my room seemed kind of unfinished) but overall it was quite nice. The linens were not great, however- very thin pillow and low thread count sheets.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby bar & mezzanine is gorgeous, but there's cigar smokers galore. Minimal air conditioning. If you like cigars, you'll love it. Otherwise, don't go near it. Cigars in the restaurant, the pool bar, wherever. Not great being sardined in the elevator with someone who just finished a stogie.. Room air conditioning is not good. Doesn't cool quickly, doesn't take out the humidity well.
Stayed 3 nights in Feb 2020

2/10 Terrible

SoAngry, Canada

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This was the worst customer service i've ever had and I've traveled around the world and stayed in many hotels. The staff and front desk people were rude and not helpful at all. Managers were no help and neither was iberostar customer service. I WILL NEVER STAY AT ANY IBEROSTAR EVER AGAIN after this experience. When you make a reservation make sure you make it for how many people staying in the room, not just the room. If you bring your wife, girlfriend, boyfriend or husband they will not let you check-in unless you put 2 people on the reservation. They won't let you change the reservation and add extra person either. So you have to cancel the reservation and pay for full price for cancellation or book another room and pay double or through hotel ( triple what you pay on Orbitz.). THEY WILL NOT HELP YOU AND NO ONE WILL! 2nd - INTERNET IS AWFUL if you plan on working at the hotel with their internet you can't. They only give you one hour a day of internet and its very slow. Plus you have to type in a random 12 digit code plus a 10 digit random password to use it every time. There's no internet in the rooms so you have to use in lobby. If you go anywhere outside of lobby you'll be kicked off internet and have to resign in every time. Also you can only use one device at a time with the internet. 3rd - POOL IS CROWDED ALL THE TIME and they won't tell you how to get towels. The hotel won't tell you any instructions on almost any amenities either. THE STAFF IS NO HELP
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Andrew, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
This is one of the better hotels in Havana. Perhaps a bit dated , and not EU or north American standard but still pretty good for Havana. Definately overpriced, but will so little choice in Havana for good hotels at least try and get a discount rate from Expedia or booking. The staff are very accommodating but lack basics like coffee pods for the in room machines, the small pool is crowded and some selfish guests 'reserve' spots all day while hardly using them. The location is perfect and the gym is good. If you take a towel they might come looking for you to make sure you've not stolen it lol, not the best way to treat guests. Best breakfast bar none in Havana. Included in the expensive rate...so there is that.
Stayed 5 nights in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comeback again
The stay in this hotel has all what you need in La Havana. Right at the center, rooftop swiming pool with amazing views, nice and comfortable atmosphere.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location with a destination lobby full of people from around the world.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with spacious and quiet guest rooms.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic view of the park from our colonial room. Spent 3 nights here, no complaints.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The wifi only provide 5 hours per stay, not 5 hours per day, please be aware of this before you make the booking.
Stayed 1 night in Jan 2020