Luxury Neptuno Apartment

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December 2024
January 2025

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Terrace/patio
Deluxe Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Deluxe Apartment | 2 bedrooms, premium bedding, down duvets, memory-foam beds
Deluxe Apartment | View from room
Deluxe Apartment | Balcony

Reviews

8.8 out of 10

Excellent

Apart-hotel

2 bedroomsSleeps 616 sq m

Popular amenities

  • Parking included
  • Washer
  • 24/7 front desk
  • Kitchen
  • Air conditioning
  • Housekeeping

Explore the area

Map
Neptuno #1003, apto. 30, entre Espada y Hospital, Havana, 10600
  • Malecón
    7 min walk
  • University of Havana
    8 min walk
  • Hotel Capri
    12 min walk
  • Havana (HAV-Jose Marti Intl.)
    28 min drive

Room options

Deluxe Apartment

  • 16 sq m
  • 2 bedrooms
  • Sleeps 6

Similar properties

About this property

Luxury Neptuno Apartment

Beaux Arts Havana aparthotel in Centro Havana with free parking
Along with WiFi in public areas, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. Self parking is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site. The apartment has 2 bedrooms and offers WiFi and a memory foam bed. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is available on request.
Air-conditioned accommodation at this aparthotel offers minibars and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at this aparthotel, you're just a quick walk from Malecón. Features include free self-parking, plus laundry facilities and Wi-Fi in public areas (surcharge). A kitchen and a furnished balcony are available in the apartment.
  • Air-conditioned apartment with kitchen, washing machine and furnished balcony
  • Free self-parking
  • WiFi for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Hotel Nacional de Cuba and Malecón
As a guest of Luxury Neptuno Apartment, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have WiFi for a fee. Luxury Neptuno Apartment also features laundry facilities, express check-out, and a front desk safe. Free self parking is available.

This 3-star Havana aparthotel is smoke free.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in the apartment: WiFi (USD 0.25 per hour)

Parking and transport

  • Free offsite parking within 100 metres
  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Minibar

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch TV with satellite channels

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Free bottled water
  • Free local calls
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near the sea
  • On the bay
  • On the boardwalk/promenade

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 9 floors
  • Beaux Arts architecture
  • Bicycle rentals
  • Built in 1956
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets and service animals are not allowed at Luxury Neptuno Apartment

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.25 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.25 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Neptuno Apartment Havana
Luxury Neptuno Havana
Luxury Neptuno
Luxury Neptuno Havana
Luxury Neptuno Apartment Havana
Luxury Neptuno Apartment Aparthotel
Luxury Neptuno Apartment Aparthotel Havana

Luxury Neptuno Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Stayed 2 nights in Apr 2023

2/10 Terrible

Daniel

Disliked: Property conditions & facilities
There is not a front desk in the building and the property is not a hotel. The neighborhood does not look safe and the building conditions from outside are very bad (for this reason we decided not to spend the night there).
Stayed 1 night in Feb 2023

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente apartamento, great location. Clean
Stayed 1 night in Jun 2022

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

VANNESSA

Liked: Cleanliness, amenities
Stayed 2 nights in May 2022

10/10 Excellent

NELSON

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was fine no complaint
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice big place, very friendly host. Big minus was that the internet wasn’t working
Stayed 1 night in Jan 2020

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location Clean and beautiful Nice view from the balcony Easy check-in and out
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, smooth check in..poor wifi. Overall good experience
Stayed 2 nights in Mar 2019

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
The room itself was absolutely outstanding, there was SO MUCH space for two people, very nice style and super comfortable. The convenience of having a washer dryer was great. Incredible view! The hosts were great, very friendly and helpful. The only problems we had were with the elevator. It stopped working in the middle of our stay, so we had to walk up and down 7 flights of stairs. Good exercise, but not what we wanted to do sometimes. Also, the wifi was very difficult, but that is true in all of Cuba in our experience.
Stayed 4 nights in Aug 2018

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Havanna selbst ist sehr herausfordernd. Wer sich dafür entscheidet, findet hier eine vergleichbar akzeptable Wohnung in der Altstadt nahe aller Sehenswürdigkeiten. Ausstattung ist gut aber nur für 4 Personen ausreichend. Gastgeber ist super.
Stayed 6 nights in Jun 2024

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
2 chambres, avec Wifi avec nous en chemin pour directions, offre changer Peso Cubains pour $US
Stayed 2 nights in Mar 2023

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 3 nights in Oct 2022

10/10 Excellent

Lazaro, Cancun

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad no tengo nada negativo que decir excelente ubicacion el trato super bueno nos atendio osmany una persona muy edycada y agradable dicho esto es recomendable esta estnacia al 100% ya de ahora en adelante es mi estancia cada ves que vuelva
Stayed 3 nights in Feb 2020

10/10 Excellent

Aochi, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect good old panoramic view with perfect cleanness.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dette er en flott leilighet med 2 store soverom,kjøkken med gassovn,kjøleskap med frys,mikro,og det mrst nødvendige i skapene. 2 bad med varnt vann i dusjen og trykket i dusjen var også bra. Hadde en liten terasse også. Kommer til å leie denne leiligheten igjen. Eieren ventet på oss når vi kom. Det så ut som en rønne utforbi,men inni var det flott.tok ca 15-20min å gå til sentrum fra leiligheter. Eneste negative var at bosset ble ikke tatt før vi sjekket ut etter 5 dager. Var ganske bråkete utfor og,men hele havanna er bråkete🙂
Stayed 5 nights in Apr 2019

10/10 Excellent

Luis, Bayamon, Puerto Rico

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Muy céntrico y accesible a todo. El apartamento precioso y único en La Habana
Stayed 1 night in Feb 2019

10/10 Excellent

Mauricio, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente depto. Amplio. Cómodo. Impecable
Nos sentimos como en casa. Héctor nos recibió de maravillas Recomendable 100 %
Stayed 1 night in May 2018