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The Old Quay House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Old Quay House

Garden
Exterior
Superior Double Room, 1 Bedroom, Terrace, Sea View | View from room
Reception
Lunch and dinner served, local cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Griggs Quay, Hayle, England, TR27 6JG
  • Paradise Park and JungleBarn
    3 min drive
  • West Cornwall Golf Club
    3 min drive
  • Penwith Pitch and Putt
    4 min drive
  • Penzance (PZE-Penzance Heliport)
    12 min drive

Room options

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View

Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View | Terrace/patio

Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View

  • 3 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Bedroom, Terrace, Sea View

Superior Double Room, 1 Bedroom, Terrace, Sea View | View from room

Superior Double Room, 1 Bedroom, Terrace, Sea View

  • 3 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, 1 Bedroom

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Ensuite

Standard Double or Twin Room, 1 Bedroom, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Ensuite

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

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About this property

The Old Quay House

Inn with free parking, near Paradise Park and JungleBarn
A restaurant, a bar/lounge and a meeting room are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Old Quay House offers 9 accommodations with iPod docking stations and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Old Quay House, you'll be within walking distance of Paradise Park and JungleBarn. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Restaurant
  • Amenities include a meeting room and a terrace
  • On-site recreation includes a playground
  • Just a 3-minute drive from Paradise Park and JungleBarn and a few minutes from West Cornwall Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Old Quay House also features a terrace and a garden. Self parking is free.

This 4-star Hayle inn is smoke free.

Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Family friendly

  • In-room refrigerator
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 11:30 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 11:30 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Old Quay House Inn Hayle
Old Quay House Inn
Old Quay House Hayle
Old Quay House
The Old Quay House Hayle
The Old Quay House Inn
The Old Quay House Hayle
The Old Quay House Inn Hayle

The Old Quay House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal base if you want to visit multiple places. Relaxing watching the estuary fill up and the ducks returning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Quay House
Comfortable room, easy check in, newly refurbished.
Stayed 2 nights in Jul 2024

6/10 Okay

Andy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Joye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ian

Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small bur perfectly formed.
Comfortable and clean room. Great view. Quiet. Excellent attention to detail, from the bird book and binoculars to cotton balls and dressing gowns.
Stayed 1 night in Jun 2024

8/10 Good

Jevgenij

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in room 6 you get your own veranda and not overlooked. Amazing views. Quiet. And waking up to the view of the estuary. Wow. It’s worth paying extra. We will go again.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cornwall 2024
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisette

Stayed 3 nights in Aug 2023

10/10 Excellent

Lisa

Stayed 2 nights in May 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome, fantastic view from room 7 and the bird book and binoculars definitely came in handy. Disappointed that the excellent food at dinner could not be tried at breakfast - arrangements were offered to eat next door but we were so full from the night before we didn’t bother. Will definitely revisit.
Stayed 2 nights in Sep 2022

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Staff & service, room comfort
How small is a 4 star room?
Shown in the rain to lovely position with decking overlooking estuary & birds. Staff did not show how to operate heater or manage the door locking system. Did not mention there was a fridge. We had to walk back to main building for assistance. The room was truly tiny like a caravan and at £160 per night with no breakfast, rather a shock. We later learned that the rooms had been 2 rooms but had been converted into 3!! Rather greedy we thought. The guests next door door could be heard through the walls & there was a smell of drains in the tiny bathroom & mould in the shower. The staff very quickly replaced our fridge as it had a broken freezer door and this was much appreciated. So overall a lovely location but disappointing.
3 rooms are crammed into this tiny space
Stayed 2 nights in Sep 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, great location
Stayed 2 nights in Jul 2021

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and nice room. Will stay again.
Stayed 2 nights in Jun 2021

8/10 Good

Stevet, wigan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lodge at the back of the proerty had a RSPB nature reserve outside the window was beautiful.
Stayed 5 nights in Oct 2020

8/10 Good

Simon, Bedfordshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights in one of the cabins overlooking the river. Overall very impressed and a good stay. Yes the cabins are small but it states that. It's cosy, warm and comfy. Good bed and towels. Whilest the location isn't really central, The station is a 10 Min walk at St Erth, take a torch as at night it's dark. Hayle 20 Min. Birdies and old Forge close by. Staff were friendly throughout.
Stayed 2 nights in Oct 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Karen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Own private socially distanced accommodation. Beautiful views and perfect location.
Stayed 4 nights in Aug 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , not nice we
Stayed 1 night in Aug 2020

8/10 Good

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Mr J D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent first class hotel, recommended.
Excellent hotel, though a trifle pricey considering out of season stay. Very bad weather (Storm Dennis), so room service brought me an additional room heater - position of fixed radiator under window not ideal, as the thick curtains covered it, I tucked them up onto the window sill out of harm's way. Bathroom was very cold indeed, it appeared floor tiles must be bedded onto uninsulated concrete - the floor sweated and was soaking wet throughout the stay. However none of the above was more than a glitch - the hotel and all staff were excellent, food was good, and service first class. I stayed as a single occupancy, while visiting my girlfriend who works and lodges in the town, We were looked after very well indeed, and I would have no hesitation in staying here again, and would recommend the Old Quay House to anyone
Stayed 2 nights in Feb 2020