Hilton Garden Inn Hays

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Hays

Terrace/patio
Exterior
Bar (on property)
Lobby
Meeting facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

Map
221 West 43rd Street, Hays, KS, 67601
  • Fort Hays State University
    7 min drive
  • Ellis County Historical Society Museum
    7 min drive
  • Fort Hays State Historic Site
    8 min drive
  • Hays, KS (HYS-Hays Regional)
    8 min drive

Room options

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (3X3 Shower)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Drinks & Snacks)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (3X3 Shower)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Hays

Pet-friendly hotel connected to the convention centre in Hays with free parking
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Hays offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels and Netflix.

This Hays hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Hays. During your stay, you'll be connected to the convention centre and close to Fort Hays State University. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Fort Hays State University and 7 minutes from Ellis County Historical Society Museum
  • Cats and dogs welcome for a fee
Hilton Garden Inn Hays offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7826 square feet (727 square metres) and includes a conference centre. The business-friendly Hilton Garden Inn Hays also features a terrace, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Hays hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Hays has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.99 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.50 to 8 for adults and USD 4.99 to 4.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,826 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.5 to 8 for adults and USD 4.99 to 4.99 for children
  • Fee for in-room wireless Internet: USD 4.99 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hays Hays
Hilton Garden Inn Hays Hotel
Hilton Garden Inn Hays Hotel Hays

Hilton Garden Inn Hays Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 586 out of 719 reviews" "
Rating 8 - Good. 76 out of 719 reviews" "
Rating 6 - Okay. 26 out of 719 reviews" "
Rating 4 - Poor. 14 out of 719 reviews" "
Rating 2 - Terrible. 17 out of 719 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Stayed 1 night in Sep 2024

8/10 Good

VERLA, RENVILLE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service, Clean, Beds are abit hard, maybe new sheets. Ours were scratchy. Could be my skin too. Breakfast Buffet, Not really worth the $10.00. I’ve had better food at cheaper restaurants. Breakfast was included
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 1 night in Jul 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Jun 2024

8/10 Good

Gail, Newnan

Travelled with partner
Liked: Cleanliness
For the price we paid we expected much more. Rooms were more like standard motels along the highway, not what you would expect from a Hilton. At checkout there was no one around to ask any questions or potentially make reservations at another location.
Stayed 1 night in Sep 2024

10/10 Excellent

william C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop. Really nice hotel with good in house restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Jerrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!!!
Nice hotel. Very clean, very spacious, very relaxing.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good at the hotel, just the toilet was annoying because after every 2 flushes you had to take the lid off off of the tank and mess with the float to get the toilet to refill
Stayed 1 night in Sep 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, and the only real complaint I have is the bed. The beds are not that comfortable. It's like sleeping on a board. My hips were killing me when I woke up. Otherwise, everything else was awesome. The food was great and the staff at the bar was excellent as well.
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way they rooms were with outside area, liked.
Stayed 1 night in Sep 2024

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet and nice stay. The room was clean and the staff was friendly!
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms looked very new and clean. Impressed by decor and offerings in their little market.
Stayed 1 night in Sep 2024

6/10 Okay

Misty

Travelled with family
Liked: Cleanliness, amenities
The gentleman at the front desk was very friendly and professional. The room was nice, clean and the bed was comfortable. Unfortunately the toilet would not flush. The gentleman from the front desk came up to fix it. He thought he had it fixed but it was not. My sisters and I figured out how to get the tank to refill but, we had to manually do that after each use. Overall stay was good. Would stay here again but would definitely request a new room next time if there were any issues.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Looks like they are building around the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far the best hotel we have stayed at during our 4000/5000 road trip out west. Room is great. I don't like the $5 breakfast, not cool. First hotel I've ever stayed at that charged for buffet breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Technology or hospitality
I thoroughly enjoyed my stay my only real dissapointment was the young man at the front desk. Although he did give me all the necessary information that I asked for it seemed as if he wanted to get back to his game boy and not engage with me at all. Sad to say it did taiint my stay a bit.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Amenities
This is a gem, a rare find in the middle of Kansas right off I-70. Modern facility, family and pet friendly. 11 hours driving from Indianapolis, perfect to stay the night before you hit the Colorado ski resorts or continue your journey to the west.
Stayed 1 night in Aug 2024

10/10 Excellent

pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

We had a “do not disturb” sign on the door, I gave specific instructions to front desk to not disturb, and we still had a staff knock on our door for house keeping purposes. This is the second time this has happened at this location.
Stayed 2 nights in Aug 2024