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4.3 out of 5

"Dog friendly hotel with excellent service " More

By a verified traveller on Fri 09 Sep 2022

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Family Room, Non Smoking (Multiple Beds)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, Non Smoking (2 Twin Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Non Smoking (1 Double Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking (1 Twin Bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Birch Hotel. During your stay, you'll be close to Haywards Heath Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with garden views at Courtyard Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by car from South Downs National Park and 6 minutes from Haywards Heath Golf Club
  • Dogs welcome for a fee (restrictions apply)

The Birch Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Birch Hotel

Everyone (5) Couples (1) Business (1)
5 out of 5
Dog friendly hotel with excellent service

Posted by , from Ettingen on 9 Sep 2022

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4 out of 5

Posted by on 16 Feb 2020

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5 out of 5

Posted by on 8 Sep 2019

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5 out of 5

Nice hotel

Nice hotel,staff professional and courteous,room clean & comfortable,ticked all the boxes needed for our stay

Posted by on 5 Nov 2017

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4 out of 5

One night stay

Pros: The hotel is in a very convenient area for travellers and easy to find. Its biggest asset is the staff.
Cons: The hotel building is quite old so you have to accept that there are no lifts to upper floors.
Location: The hotel is in mid Sussex. There are several National Trust properties in the area and it is not far to get to the coast at Brighton.
We were there for a family party. This was organised exceptionally well. The staff were all very helpful and there was a lovely buffet provided during the evening. Breakfast was very good and there were tables for party guests to sit together if required.

Posted by , from Sussex on 21 Aug 2017

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3 out of 5

Beds were very uncomfortable

Hotel average beds terrible, like laying on a pile of coil springs with very little padding.

Posted by on 6 Jul 2017

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4 out of 5

Good room, small but with a comfortable bed

Pros: Old part had character
All in all it was a good place for a business stay. Room was fine, just a bit small. Restaurant food was OK.

Posted by , from Cheshire on 18 Aug 2016

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Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. The business-friendly The Birch Hotel also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Haywards Heath hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Haywards Heath Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

The Birch Hotel offers 51 accommodations with coffee/tea makers and a hairdryer. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. This Haywards Heath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 7 AM and 10 AM.

Courtyard Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.00 per day.

Pet Policy

  • Pets: GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

  • Contactless check-out is not available
  • Noise-free rooms not guaranteed
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • Cashless transactions are not available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus a one-off GBP 10.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Birch Hotel HAYWARDS HEATH
  • Best Western Birch Hotel
  • Best Western Birch HAYWARDS HEATH
  • Best Western The Birch Hotel
  • Best Western Birch
  • The Birch Hotel
  • The Birch Hotel Hotel
  • The Birch Hotel Haywards Heath
  • The Birch Hotel Hotel Haywards Heath
  • Birch Hotel Haywards Heath
  • Birch Haywards Heath

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.