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Crowne Plaza Hefei, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hefei, an IHG Hotel

Exterior
Hydrotherapy, massages
Interior
Indoor pool
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Building A, No.598 Huangshan Road, Hefei, Anhui, 230088
  • Hefei Shushan Martyrs
    2 min drive
  • 泊晶会馆
    9 min walk
  • Wanghuchengxi Station
    16 min drive
  • Hefei (HFE-Xinqiao Intl.)
    31 min drive

Room options

View all photos for 1 King Standard High Floor NS

Minibar, in-room safe, desk, blackout curtains

1 King Standard High Floor NS

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard LoungeAccess NS

Room amenity

1 King Standard LoungeAccess NS

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1Bdrm Ste MountainVw LoungeAccess

Minibar, in-room safe, desk, blackout curtains

1Bdrm Ste MountainVw LoungeAccess

  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for 1King Embassador Ste DiningKitchen

Minibar, in-room safe, desk, blackout curtains

1King Embassador Ste DiningKitchen

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Standard NS

Minibar, in-room safe, desk, blackout curtains

2 Twin Standard NS

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Standard LoungeAccess

Room amenity

1 King Standard LoungeAccess

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Accessible Smoking

Minibar, in-room safe, desk, blackout curtains

1 King Standard Accessible Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Standard High Floor

Minibar, in-room safe, desk, blackout curtains

2 Twin Standard High Floor

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Standard LoungeAccess NS

2 Twin Standard LoungeAccess NS | Minibar, in-room safe, desk, blackout curtains

2 Twin Standard LoungeAccess NS

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1Bdrm Ste Dining LoungeAccess

Minibar, in-room safe, desk, blackout curtains

1Bdrm Ste Dining LoungeAccess

  • Sleeps 3
  • 1 Single Bed

View all photos for 1 Bdrm Ste LoungeAccess

Minibar, in-room safe, desk, blackout curtains

1 Bdrm Ste LoungeAccess

  • Sleeps 3
  • 1 Single Bed

View all photos for 1 King Premium Mountain Vw lounge Access

Minibar, in-room safe, desk, blackout curtains

1 King Premium Mountain Vw lounge Access

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgraded Standard

Minibar, in-room safe, desk, blackout curtains

Upgraded Standard

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3
  • 1 Single Bed

View all photos for 1 King Standard

1 King Standard | Room amenity

1 King Standard

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard NS

Room amenity

1 King Standard NS

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard High Floor

Room amenity

1 King Standard High Floor

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium LoungeAccess NS

Minibar, in-room safe, desk, blackout curtains

1 King Premium LoungeAccess NS

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Standard LoungeAccess

Room amenity

2 Twin Standard LoungeAccess

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Standard High Floor Extra Guests

Minibar, in-room safe, desk, blackout curtains

1 King Standard High Floor Extra Guests

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard High Floor Extra Guests NS

Minibar, in-room safe, desk, blackout curtains

1 King Standard High Floor Extra Guests NS

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Kid Theme Lounge Access

1 King Premium Kid Theme Lounge Access | Minibar, in-room safe, desk, blackout curtains

1 King Premium Kid Theme Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Standard High Floor NS

Minibar, in-room safe, desk, blackout curtains

2 Twin Standard High Floor NS

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1Bdrm Ste Living Dining MountainVw

Minibar, in-room safe, desk, blackout curtains

1Bdrm Ste Living Dining MountainVw

  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for 1Bdrm Ste Mountain Vw LoungeAccess

Minibar, in-room safe, desk, blackout curtains

1Bdrm Ste Mountain Vw LoungeAccess

  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Twin Standard

Room amenity

2 Twin Standard

  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Meeting facility

Four Points By Sheraton Hefei, Shushan

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (43)
The price is CHF 80
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Four Points By Sheraton Hefei, Shushan

About this property

Crowne Plaza Hefei, an IHG Hotel

Luxury Hefei hotel in Shushan with 3 restaurants
3 restaurants, an indoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Change of towels is available on request
Crowne Plaza Hefei, an IHG Hotel offers 523 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Crowne Plaza Hefei, an IHG Hotel, you'll be within walking distance of Hefei Shushan Martyrs. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 2-minute drive from Hefei Shushan Martyrs and 5 minutes from Anhui University
Crowne Plaza Hefei, an IHG Hotel offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 11 meeting rooms available. The luxury Crowne Plaza Hefei, an IHG Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hefei hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Fiesta cafe – This restaurant serves breakfast and dinner.
Jade – This restaurant serves lunch and dinner. Open daily.
BrewHouse – On-site brewpub. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 100 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BrewHouse
  • Fiesta cafe
  • Jade

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Conference centre

Spa

  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hefei
Crowne Plaza Hotel Hefei
Hefei Crowne Plaza
Crowne Plaza Hefei China - Anhui
Crowne Plaza Hefei Hotel

Crowne Plaza Hefei, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 81 reviews" "
Rating 8 - Good. 23 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Stayed 1 night in Nov 2023

8/10 Good

will

Business traveller
Liked: Cleanliness, staff & service
This was in its days a luxury hotel but its beginning to look dated. If modern is what you are looking for. This wont be your place.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good annemities and location
The room was clean. Room service food was great. The burger 5 stars, pizza 3 stars, french fries 5 stars. All in all, it was ok
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Pool was clean food was nice Check in was good room was clean
Stayed 1 night in May 2022

10/10 Excellent

Michael

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
f912 Great hotel
Pool was nice. Food was good. Upgrade was given . Lots of promotions here too if you read the coupons on the desk for lunch or evening dinner
Stayed 1 night in Dec 2020

10/10 Excellent

Intech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Mohammed Naeem

Liked: Cleanliness, staff & service
Great hotel but needs attention to the details
Usually a great experience staying at Crowne Plaza Hefei but this time service seems to have dropped. Eg my bathroom lights didn't work. Also when I ordered fish and chips for dinner I only received fish fingers. No chips or fries. A little disappointed.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 4.5 star hotel
Solid 4.5 star hotel. Breakfast had nice choices and was consistently good. Club room lounge was a nice perk and a good placecto enjoy a quiet meal
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to the subway and famous malls.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our arrival was delayed a day and a half due to inclement weather in Montreal. Staff held our room and a 4 am check in went flawless.
Stayed 5 nights in Jan 2019

6/10 Okay

Yuk Har Wendy

Stayed 1 night in Nov 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good business hotel
good business hotel. Close to restaurants
Stayed 2 nights in Nov 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel, would stay again
Really lovely hotel, staff spoke good english. Gorgeous and large room, well equipped gym, good wifi. Didn't eat at any of the restaurants at the hotel but they had good options. Plenty of restaurants within walking distance also nearby. I'd definitely stay again.
Stayed 1 night in Jun 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in Hefei
I had never heard of Hefei China until I made a business connection there. I used hotels.com to select the Crowne Plaza, and they provided the guidance I needed. This is on of the most beautiful hotels I have found in 12 year's traveling to China on business. I heartily recommend it. Excellent front desk staff.
Stayed 1 night in Mar 2018

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oct China trip
Normal high standard. Normally stay here and never disappointed.
Stayed 1 night in Oct 2017

8/10 Good

Jiasong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Hanna, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Overall it was a great stay. The hotel front desk manager was very helpful with sending a taxi driver from and to the airport so we did not get ripped off by taxi drivers this time. He also offered a couple great services to us. Breakfast and dinner buffets were all good. The only drawback happened at the lounge when we ordered foods late at night (around 9:30pm). The staff received our orders and we've been waiting for over 40 mins and still foods weren't served. When we asked the staff what happened, she told us they could not make foods due to whatever reason. If so she was supposed to let us know in a timely manner instead of making us wait eternally. Except this one minor episode, this hotel is clean, comfortable and very well maintained. Also the per night rate unbelievably cheap including breakfast.
Stayed 2 nights in Aug 2017

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

michelle elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in the city
It was great. They do need an English speaking guy in salon area though.

10/10 Excellent

Jerry, Mission, T X

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in China
For business. Had no time for enjoyment.

8/10 Good

Jonathan, Brookline, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give this hotel a try on your next visit to Hefei!
Very reasonably priced, clean and comfortable hotel in Hefei! Wonderful swimming pool that is open for lap swimming at 6:00 AM! Friendly staff throughout the hotel. Had a very substantial buffet in the all day dining restaurant on the mezzanine level. Great food selection! The only negative and it is a big negative is the very slow WiFi. The hotel needs to address this shortcoming soon or else it will lose business. It's that bad.