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Somerset Swan Lake Hefei

4.0 star property

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Photo gallery for Somerset Swan Lake Hefei

In-room safe, laptop workspace, soundproofing, iron/ironing board
Indoor pool
Exterior
Deluxe Twin Room, 1 Bedroom | In-room safe, laptop workspace, soundproofing, iron/ironing board
Family dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Barbecue grill
  • Outdoor space
  • Washer
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No 888 Qianshan Road, New Municipal and Cultural District, Hefei, AnHui, 230031
  • Hefei Pearl Plaza
    ‪5 min drive‬
  • Innovation and Entrepreneurship Exhibition
    ‪5 min drive‬
  • Anhui University
    ‪5 min drive‬
  • Hefei (HFE-Xinqiao Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • 48 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 3 Bedrooms

  • 108 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio (Twin)

Deluxe Studio (Twin) | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio (Twin)

  • 4 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 2 Bedrooms

  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

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  • Parking included
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The price is CHF 99
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includes taxes & fees
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About this property

Somerset Swan Lake Hefei

Family-friendly Hefei aparthotel in Hefei New Culture District with free parking
An indoor pool, a restaurant and a health club are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a conference centre and a complimentary children's club are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a fridge, while a TV with cable channels and a DVD player provide a bit of entertainment.
Somerset Swan Lake Hefei offers 250 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies. Televisions come with cable channels and DVD players. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops and microwaves. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Hefei aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Somerset Swan Lake Hefei, you'll be close to Hefei Pearl Plaza. Features include free WiFi in public areas and free self-parking, plus an indoor pool. Built in 2017, this upmarket aparthotel has 250 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a fireplace
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Hefei Pearl Plaza and 5 minutes from Innovation and Entrepreneurship Exhibition
  • Airport and local-area shuttle service available for a fee
Somerset Swan Lake Hefei offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A complimentary children's club, barbecue grills, and a vending machine are also featured at the family-friendly Somerset Swan Lake Hefei. An airport shuttle during limited hours and an area shuttle are available for a fee. Free self parking is available.

This 4-star Hefei aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Somerset Swan Lake Hefei has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 40 per day)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Free children's club
  • Playground

Kitchen

  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 60 for adults and CNY 60 for children
  • A restaurant

Bedrooms

  • Rollaway/extra bed: CNY 200 per day

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift (90 centimetre wide door)
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near the bay
  • On a lake

Things to do

  • Free children's club
  • Gym
  • Health club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 250 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 2017
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Somerset Swan Lake Hefei

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 60 for adults and from CNY 60 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Valet parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Somerset Swan Lake Hefei offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Somerset Swan Lake Hefei Aparthotel
Somerset Swan Aparthotel
Somerset Swan
Somerset Swan Lake Hefei China - Anhui
Somerset Swan Lake Hefei Hefei
Somerset Swan Lake Hefei Aparthotel
Somerset Swan Lake Hefei Aparthotel Hefei

Somerset Swan Lake Hefei Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zhiliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Arguably the best ever hotel I have ever stayed in China. The room is spacious and clean. Unlike many other hotels in China (including a five star hotel in same area I stayed before), everything in this hotel works as they are designed to. Front desk is helpful and friendly. Highly recommended! A minor complaint is that its telephone set is unintuitive to use.
Stayed 2 nights in Jul 2019

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Caprice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the room very much. It was clean and comfortable.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 4 nights in May 2018

10/10 Excellent

jennifer, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for family style
In the room,it has large refrigerator, stove for cooking and even a laundry machine under cabinet. Very new for everything
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2020

8/10 Good

Shen-Chih

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置地点佳，附近10分鐘路程就有百貨公司，有各式餐廳，过個馬路就是天鵝湖。
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
前台服務差，只顧打發住宿人退房，發票不願開具，不交代取消預授權流程
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

日本語を話せる人が１人いました。少し助かりました。タクシーで行くとき運転手が迷うのが大変でした。。。
Stayed 8 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
タクシー来れない
タクシーを呼んでもらえますが、道が分かりづらく運転手がなかなかホテル前まで来れないようでした。それ以外は特に不満ありませんでした。
Stayed 2 nights in Jul 2018

4/10 Poor

Allan

Liked: Cleanliness, room comfort
Disliked: Staff & service
早餐實在慘不忍賭
早餐實在慘不忍賭，說服務沒服務，品質沒品質。才早上09:00，很多東西都沒有了，要喝個咖啡，咖啡杯沒有，等了5分鐘。餐桌上也沒有叉子，吃某些食物不方便…總之…早餐很糟糕!!唯一的好處只有房間算乾淨。that's all.
Stayed 1 night in Sep 2017

2/10 Terrible

chihliang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still in construction. terriable breakfast survice...lots of people with limited food and seats..strongly not recommend. 還是一個大工地 早餐基本無服務 一堆人 跟難民一樣
Stayed 5 nights in Jul 2017