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Arrow Hotel

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Photo gallery for Arrow Hotel

Exterior
Reception
Exterior
Comfort Room | Garden view
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220
  • Basel Zoo
    ‪7 min drive‬
  • Marktplatz
    ‪9 min drive‬
  • Congress Center Basel
    ‪9 min drive‬
  • Mulhouse (MLH-EuroAirport)
    ‪14 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, free rollaway beds, free WiFi, bed sheets

Premium Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | Desk, free rollaway beds, free WiFi, bed sheets

Premium Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Desk, free rollaway beds, free WiFi, bed sheets

Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Desk, free rollaway beds, free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free rollaway beds, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Desk, free rollaway beds, free WiFi, bed sheets

Family Suite

  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room | Desk, free rollaway beds, free WiFi, bed sheets

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Arrow Hotel

Hotel in Hégenheim with free parking
Along with a microwave in a common area, this smoke-free hotel has express check-in and a fireplace at reception. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a vending machine.
Arrow Hotel offers 22 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Hégenheim hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Arrow Hotel , you'll be within walking distance of St. Theresia. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a gift shop, a lift and a fireplace at reception
  • Just a 4-minute drive from St. Theresia and a few minutes from Kannenfeldpark
  • Pets welcome for a fee
Arrow Hotel offers its guests a vending machine, gift shops/newsstands, and a fireplace in the lobby. WiFi is free in public spaces. Arrow Hotel also features express check-in, a lift, and a microwave in a common area. Free self parking is available.

This Hégenheim hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 9 per accommodation, per night
  • Weight limit: 11 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 8 for children
  • Pet fee: EUR 9 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - noon
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Arrow Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 103 reviews
Rating 8 - Good. 27 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The Arrow hotel is modern, comfortable and clean. The room was spacious and the small kitchen unit was functional and very useful as part of our overnight stop. We would stay here again if it was on our route.
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very clean and near to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Mahdiar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young guy at the reception was very helpful and polite
Stayed 1 night in Sep 2024

2/10 Terrible

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel,but inefficient reception staff
We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
Stayed 1 night in Sep 2024

10/10 Excellent

Alex, Roselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, excellent value for money
Stayed 1 night in Sep 2024

10/10 Excellent

Jerrianna

Liked: Cleanliness, staff & service, property conditions & facilities
😉
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Stayed 1 night in Aug 2024

10/10 Excellent

Moiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very nice apartment. We were just staying for an early flight but wish we could have stayed longer The only thing we didnt like was the separate toilet which had no sink.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotell, close to basel by car
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Hotel and neighborhood were quiet. Comfortable room/bed/bathroom. Breakfast was good. Would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

MS

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay. Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
Stayed 2 nights in May 2024

10/10 Excellent

Julliet, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Manfred, Lino Lakes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for airport (15min) w/o traffic risk.
Stayed 1 night in Jun 2024

10/10 Excellent

Farhan

Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel in a quiet location. Uber clean, super comfy bed, helpful and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel. Limpio. Personal amable. Todo se ve nuevo.
Stayed 1 night in Nov 2024

8/10 Good

Fatih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temizlik açısından sorunsuz bir otel gönül rahatlığıyla tercih edebilirsiniz ancak bir çift terliği de çok görmemek gerek bence.
Stayed 1 night in Nov 2024

10/10 Excellent

pierre-michel

Liked: Staff & service
Stayed 2 nights in Nov 2024