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Hotel Am Schloss

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Am Schloss

Property grounds
View from property
Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace
Reception
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117
  • Marktplatz
    2 min walk
  • Church of the Holy Spirit
    3 min walk
  • Brass Monkey
    5 min walk
  • Mannheim (MHG)
    26 min drive

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Single Room

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Hypo-allergenic bedding, minibar, desk, laptop workspace

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

  • 100 sq m
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Basic Double Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Basic Double Room, 1 Double Bed, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Comfort Double Room, 1 Double Bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

High chair

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

PLAZA Premium Heidelberg

Spa
Pet-friendly
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (203)
The price is CHF 140
for 1 room
includes taxes & fees
8 Jan - 9 Jan
PLAZA Premium Heidelberg

About this property

Hotel Am Schloss

Pet-friendly hotel connected to a railway/underground station in Altstadt Heidelberg with a rooftop terrace
A rooftop terrace, laundry facilities and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Hotel Am Schloss offers 24 accommodations with washers/dryers and minibars. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Hotel Am Schloss's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Heidelberg Castle. Enjoy features like free WiFi in public areas, plus a rooftop terrace and laundry facilities.
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Neckar Valley-Odenwald Nature Park and Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma
  • Cats and dogs welcome for a fee
As a guest of Hotel Am Schloss, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Am Schloss also features complimentary newspapers in the lobby, laundry facilities, and shopping on site.

Smoking is allowed in designated areas at this 3-star Heidelberg hotel.

Languages

English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • Highchair
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 23 December and 6 January.

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Hotel Am Schloss Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 279 reviews" "
Rating 8 - Good. 99 out of 279 reviews" "
Rating 6 - Okay. 14 out of 279 reviews" "
Rating 4 - Poor. 0 out of 279 reviews" "
Rating 2 - Terrible. 0 out of 279 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Nice terrace with great view of the castle. Very convenient to old town.
Stayed 2 nights in Sep 2024

10/10 Excellent

John Smith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel adjacent to the old town for easy walking and eateries.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eileen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the castle!
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at a prominent bus stop and requires an elevator ride to the 7th floor. We had the two-bedroom apartment with a HUGE terrace that was beneath the ruins of Heidelberg Castle. Located just a few blocks from the Altstadt pedestrian area, the hotel is a splendid spot for dining and shopping as well as sightseeing.
Evening view of Heidelberg Castle from our terrace.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the castle and town.
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg.. great view!!
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heidelberg Visits
Great location despite a bit of trouble locating despite the prominence of the name on the building. Staff was wonderful and helpful. Terrace was beautiful and room balcony a real plus.
Stayed 2 nights in Aug 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service
Good centralized located
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat location on top of the parking lot with beautiful views from the terrace looking up to the old castle. Especially nice at night. Good breakfast. Our room however was on the top floor and it was uncomfortably hot despite the fan.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

8/10 Good

Garry

Liked: Staff & service
Very friendly staff and good location for a day or two visit to Heidelberg
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Amazing hotel location! The bus stops in front of hotel. The funicular to the castle is the same elevator as hotel. In the heart of Heidelberg. Views are unbelievable from the room. Great breakfast included. Front desk staff were wonderful. Next day, they locked our luggage after check out to continue our sightseeing.
Stayed 1 night in Apr 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond!
The customer service was beyond A+ from all of the hotel workers! We loved everything about this hotel, and the views were stunning! I highly recommend staying here!
Stayed 1 night in Jun 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond!
The customer service was beyond A+ from all of the hotel workers! We loved everything about this hotel, and the views from the terrace were stunning! I highly recommend staying here!
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and most helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in the castle’s shadow
I’m not sure there is a better setting than this hotel sitting below the castle, near the river and at the beginning of all the restaurants and shops. Friendly staff, great breakfast and quaint and cozy rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that this property sits right in front of Heidelberg Castle. It was awesome to open the windows and be able to see it especially at night when it was lit up
Stayed 1 night in Jun 2024

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The front desk staff were super helpful and kind. The room had a wonderful view. Smaller but fit all of our needs! Parking and hotel were a little tricky to find at first! Definitely would recommend!
Stayed 1 night in May 2024

10/10 Excellent

Chia-Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice location. The building was very old tho but comfortable.
Stayed 1 night in May 2024

8/10 Good

Paige

Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel location! The bus stops in front of hotel. The funicular to the castle is the same elevator as hotel. In the heart of Heidelberg. Views are unbelievable from the room. Great breakfast included. Front desk staff were wonderful. Next day, they locked our luggage after check out to continue our sightseeing.
View from room 16
View from room 16
View from room 16
Stayed 1 night in Apr 2024

8/10 Good

Alexander, WEST LAFAYETTE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good option for a short stay. Close to the main attractions. The rooms are cozy and the amenities are very basic, I can’t recommend staying for long. They offer a great breakfast and the reception is very friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for Heidelberg
Great stay in apartment 22/23, which overlooks Heidelberg. Hidden gem. Very centrally located, and attached parking garage.
Stayed 1 night in Apr 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The terrace is amazing, as is the breakfast. Staff were friendly and informative and room was large.
Stayed 1 night in Mar 2024