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IntercityHotel Heidelberg

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December 2024
January 2025

Photo gallery for IntercityHotel Heidelberg

Bar (on property)
Lobby lounge
Lobby lounge
Business Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Pet-friendly
  • Parking available
  • Breakfast available

Explore the area

Map
Kurfürsten-Anlage 81, Heidelberg, 69115
  • Heidelberg Congress Center
    7 min walk
  • Körperwelten Museum
    13 min walk
  • Heidelberg Zoo
    17 min walk
  • Mannheim (MHG)
    18 min drive

Room options

View all photos for Superior Room, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Triple Room

Business Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Business Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Room

NH Collection Heidelberg

Pet-friendly
Free WiFi
Air conditioning
Gym
4.7 out of 5, Exceptional, (245)
The price is CHF 74
for 1 night
includes taxes & fees
5 Jan - 6 Jan
NH Collection Heidelberg

About this property

IntercityHotel Heidelberg

Hotel with a 24-hour front desk, near Heidelberg Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
IntercityHotel Heidelberg offers 198 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

During your stay at IntercityHotel Heidelberg, you're just a quick walk from Heidelberg Congress Center. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Within a 15-minute walk of Heidelberg Congress Center and Körperwelten Museum
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at IntercityHotel Heidelberg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
IntercityHotel Heidelberg has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Self-parking fee: EUR 20.00 per night
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Intercityhotel Heidelberg Hotel
Intercityhotel Heidelberg Heidelberg
Intercityhotel Heidelberg Hotel Heidelberg

IntercityHotel Heidelberg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 106 reviews" "
Rating 8 - Good. 37 out of 106 reviews" "
Rating 6 - Okay. 10 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 6 out of 106 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The station is about as close as you can get to the train station (next to the bus station too) and overlooks the platforms. Good soundproofing means that you are not disturbed by the almost continuous multi-language station announcements. One downside is the cost of breakfast which, at 19 Euros, is ridiculously expensive, especially if you just need a snack to start the day. Fortunately the station itself provides many food and drink options so you won't starve!
Stayed 2 nights in Sep 2024

6/10 Okay

Catherine Paretta

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy - train station announcements wake up
Nice hotel but our room overlooked the train station. The train station announcements started at 6:00 am and sleep was no longer possible. Even though we were on the 6th floor with the windows closed, we could hear every announcement clearly about which trains were arriving on which track, etc. I would not stay here again unless my room faced the opposite direction.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over for business.
Stayed 3 nights in Aug 2024

10/10 Excellent

BERNARD, CO LONDONDERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel with good reception staff , friendly and welcoming. The rooms have good sound proofing to the outside although internally less so. The furniture like the chairs are very heavy so if someone moves it in another room you can hear it. Equally if a door slams close in a nearby room the walls vibrate, a curse of modern architecture & design. Housekeeping were also noisy is it professional to be talking with each other so loudly. The room design is pleasant, really good air conditioning with good black out curtains and comfy beds & pillows. Great to have a fridge but a kettle would have been a great addition. The TV didn’t seem to work , switches and plugs at the bed were somewhat hidden as positioned on the side of the bed & black like the surrounding finish. Location just adjacent to the slightly shabby railway station but convenient for public transport. Overall depending on price this is an acceptable place to stay with more positives than negatives.
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel, great rooms, brilliant staff, comfy bed, very clean, good location, only downside was the air con wasn’t working and made it uncomfortable
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really great when we arrived, clean, comfortable, air-conditioning was working great and the room was cool. However, during the night the room got hot and stuffy, and uncomfortable. We bring our own fan, and turned it on in the morning, which helped. I don’t know why the AC gave out and we couldn’t figure out how the AC controls worked.
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Stayed 2 nights in Jul 2024

2/10 Terrible

Bjoern

Stayed 1 night in Jul 2024

10/10 Excellent

Chia-Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the station! Great location
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Three night stay in a modern and very clean hotel. Staff were very polite, courteous and professional. Fridge in room and a safe that is always appreciated. Breakfast options were great, varied selection that would cater to most breakfast needs. Shower was powerful and toiletries provided. Downside, it was 27C and the air conditioning was very weak, although it worked poorly, it was adequate to cool the room. I only discovered how weak it was when I stayed in Intercity hotel in Wiesbaden. The AC in my room there was top notch and much more powerful. It was room 238 so maybe have a check on the AC unit in that room. I also asked for a clothes iron (bugeleisen) and after waiting for over 60 minutes it still did not arrive and I had to leave for a meeting. Again in the same hotel chain in Wiesbaden, I asked for a clothes iron at 615am and was told it was already out. So maybe get more irons as 1 for a 200 rooms is simply not enough. The hotel is right next to main train station. The rooms are sound proofed and not one train was heard throughout my stay. The WiFi was good and stayed connected throughout the hotel. It was in an excellent location only a few tram stops or bus stops into the old town. Public transport is less than 100m from the hotel. Overall, a very good stay, relaxing and comfortable enough, just get the AC working better and more clothes iron. I would definitely recommend this hotel and look forward to staying there again.
Stayed 3 nights in Jun 2024

8/10 Good

Andrew

Excellent hotel
Great comfort and cleanliness. However room only made up for 1 person as only had 1 pillow in bed and 1 set of towels in bathroom. Very convenient for station. Not sure if aircon worked as wanted room cooler .
Stayed 1 night in Jun 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service
Apart from the A/C not working in Room 418, everything else was exceptionally good
Stayed 2 nights in Jun 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the main train station and transit hub.
Stayed 2 nights in Jun 2024

6/10 Okay

yoon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very close to the main train station. Felt very empty. The bed sheets were not soft. Everything was clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and well located. We had to pay for parking,that was not clear at booking. Service and quality was great though and were very welcoming.
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel, still needs to work out some issues. The AC in our room didn’t work and it took the staff awhile to very kindly find us a room that did have working AC. Rooms were exceptionally clean, pillows were great. However the mattress was a bit noisy when ever one of us moved or adjusted sleeping position. No memory foam topper in the mattress to prevent disruption in partner’s sleep. Fragrance/air freshener used in lobby and elevator was strong and overwhelming, although fortunately not an awful smelling fragrance. Hotel and rooms have nice decor. Rooms were quiet. Google and Apple Maps had difficulty pinpointing the location, took us awhile to find even though we were in the vicinity.
Stayed 1 night in May 2024

2/10 Terrible

Dirk, Mühltal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jesper Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint ophold nyt hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Das Intercity Heidelberg ist ein neues sauberes Hotel direkt am Hauptbahnhof. Das personal ist sehr höflich und zuvorkommend. Das einzige was mir im Zimmer gefehlt hat war der nicht vorhandene Wasserkocher. Das ist aber kein dealbreacker.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obwohl wir ein Zimmer mit Blick auf den Hauptbahnhof hatten, war im Zimmer vom Lärm nichts zu hören.
Stayed 1 night in Sep 2024

10/10 Excellent

Melul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och fräscht hotell som ligger intill tågstationen.
Stayed 1 night in Sep 2024