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Insel - Hotel Heilbronn

4.0 star property
VIP Access

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Photo gallery for Insel - Hotel Heilbronn

Terrace/patio
Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Indoor pool, open 6 AM to 10 PM, pool loungers
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Willy - Mayer - Brücke, Heilbronn, BW, 74072
  • experimenta - Das Science Center
    ‪2 min walk‬
  • Städtische Museen Heilbronn museums
    ‪6 min walk‬
  • Heilbronn Deutschhof
    ‪7 min walk‬
  • Heilbronn (ZNJ)
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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Room

Parkhotel Heilbronn

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (229)
The price is CHF 105
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Parkhotel Heilbronn

About this property

Insel - Hotel Heilbronn

Hotel in Heilbronn with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a lazy river are on-site.
Insel - Hotel Heilbronn offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

This Heilbronn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a lazy river, an indoor pool, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, insel. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Insel - Hotel Heilbronn, you're just a quick walk from experimenta - Das Science Center. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Delice
  • To-go breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Splash around at the lazy river or swim in the indoor pool
  • Treat yourself to massages at insel
  • Amenities include a front desk safe, 8 meeting rooms and a car charging station
  • On-site recreation includes a 24-hour gym and a sauna
  • Steps from experimenta - Das Science Center and 6 minutes on foot from Städtische Museen Heilbronn museums
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Insel - Hotel Heilbronn offers its guests a full-service spa, a lazy river, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A 24-hour fitness centre, a sauna, and spa services are also featured at the business-friendly Insel - Hotel Heilbronn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Heilbronn hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 11 AM.
Delice – This restaurant specialises in local and international cuisine and serves brunch and lunch.
On-site venue No. 2 – This restaurant specialises in local cuisine and only serves dinner. Open daily.
24-hour room service is available.

Languages

Croatian, Czech, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 10 per night); discounts available
  • Parking on site (EUR 12 per night)
  • Extended parking on site (EUR 18 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11 AM for a fee: EUR 19.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Delice

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Lazy river
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Lazy river
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 59
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 19.50 for adults and from EUR 12.50 for children
  • Self-parking fee: EUR 12 per night
  • Extended parking fee: EUR 18 per night
  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 59 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Insel-Hotel Heilbronn Hotel
Insel-Hotel Hotel
Insel-Hotel
Insel Hotel Heilbronn
Insel Hotel Heilbronn
Insel - Hotel Heilbronn Hotel
Insel - Hotel Heilbronn Heilbronn
Insel - Hotel Heilbronn Hotel Heilbronn

Insel - Hotel Heilbronn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 144 reviews
Rating 8 - Good. 47 out of 144 reviews
Rating 6 - Okay. 15 out of 144 reviews
Rating 4 - Poor. 4 out of 144 reviews
Rating 2 - Terrible. 4 out of 144 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Boxford

Stayed 1 night in Jan 2024

2/10 Terrible

habeeb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Neeraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxury hotel in the centre of Heilbronn.
A lovely hotel in the centre of Heilbronn. Nice, clean room. All the amenities I needed, possibly another bottle or water and coffee machine would have made it even better. Spa area was superb. I'd have eaten in the restaurant if it hadn't shut early (8 pm). Very good. Would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Gad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Gad

Stayed 1 night in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really comfortable hotel in the centre of town but not noisy, great staff lovely pool
Stayed 1 night in Apr 2024

10/10 Excellent

Artur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay at
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sauna and Pool installation alone are worth a trip to this hotel
Stayed 1 night in May 2023

10/10 Excellent

Jaemin

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel
Nice centrally located hotel, walking distance to train station, city center, restaurants.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Charlie, Sutton’s Bay MI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, excellent food
Stayed 8 nights in Jan 2020

8/10 Good

willy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Arie

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
bad experience
I travel to this city , for business purpose. Check in was ok, room was fine.... location of the hotel very good ! Monday morning....I went back from my meeting 11:30hs- and in front of my room …. workers on maintenance of the roof , making incredible noise (drilling the ceiling , etc etc) I went down to the reception to complain ….and surprise , those were their answers: 1-you must be in your room now? 2-we know about the work...but must to be done... 3-most of our guests went back around 16:00 , when workers left.... 4-you want to check out? Really incredible ! Never met such disrespectful attitude. Must say...that on the light of the situation...I decide to sit in their lobby - and they bring me a bag with chocolate …." take this for you or your wife". Unbelievable. bad experience ... in a nice and well located hotel!
Stayed 2 nights in Jun 2019

8/10 Good

CCC, Grass Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located in Heilbronn. Super outdoor dining area overlooking the Neckar river.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
t would be nice to have a coffee maker in the room. The hotel is located steps from the historic city center of Heilbronn.
Stayed 2 nights in May 2019

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, Smelly, uncomfty but clean and partly friendl
Staff super friendly (except in the breakfast room), rooms super old (80s style carpet and interior) and smell like there was smoked for 20 years. Breakfast did cost 19,x Euros bit was super simple and not really clean. I did not feel well there. Seems they have not much competition or just do not care.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the middle of Heilbronn
Great hotel in the middle of Heilbronn. The location is great to explore the city center with all it's restaurants, bars and shops. Or have a nice walk along the river. The hotel itself is very charmful and the staff is friendly and professional. We also recommend the 2 restaurants located on the ground level of the hotel (Sushi and/or traditional food).
Stayed 2 nights in Feb 2019