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Baymont by Wyndham Helen

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Baymont by Wyndham Helen

Lobby
Lobby
32-inch TV with cable channels
Lobby sitting area
Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪6 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Alpine Mini Golf
    ‪7 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Hot Tub)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Hot Tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Mountain View

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (First Floor)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Fireplace)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Fireplace)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Helen

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (278)
The price is CHF 112
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Days Inn by Wyndham Helen

About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Along with a conference centre, this motel has WiFi in public areas and coffee/tea in a common area. Free continental breakfast, free self parking and a free manager's reception are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Baymont by Wyndham Helen. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free self-parking and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi and wired Internet in some public areas for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park
  • Cats and dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this motel measures 2400 square feet (223 square metres) and includes a conference centre. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Free self parking is available.

Smoking is allowed in designated areas at this Helen motel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,400 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Baymont by Wyndham Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.2
Rating 10 - Excellent. 207 out of 1002 reviews" "
Rating 8 - Good. 215 out of 1002 reviews" "
Rating 6 - Okay. 200 out of 1002 reviews" "
Rating 4 - Poor. 189 out of 1002 reviews" "
Rating 2 - Terrible. 191 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 3 nights in Oct 2024

4/10 Poor

Len

Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not kept up
Stayed 1 night in Oct 2024

2/10 Terrible

Rolando

Disliked: Cleanliness, property conditions & facilities, room comfort
Baymont in Helen, GA
This hotel should be closed and refurbished, the room was disgusting, bathroom disgusting, we have cockroaches in our room, the carpet was like in you are walking over rocks, breakfast very poor, cereals, milk, fruit cups, yogurt and a very bad tasting coffee.
Stayed 2 nights in Oct 2024

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Horrible! I have tried for 5 days to get a response from Hotels.com. I would never recommend Baymont in Helen, Georgia to anyone. Rooms need complete makeover.
Stayed 3 nights in Oct 2024

2/10 Terrible

Phillip

The reservation date was changed. I never checked in
Stayed 1 night in Oct 2024

6/10 Okay

Earl

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kenneth

Liked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rodney

Liked: Staff & service, property conditions & facilities
The only complaint that I have I was on the fifth floor and there was a dog up there barking all night. I didn’t hear my wife did Barking doesn’t bother me.
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Scott

Travelled with family
Disliked: Amenities
Needs a good cleaning and repairs and paint
Stayed 2 nights in Oct 2024

6/10 Okay

Kara

Travelled with partner
Disliked: Amenities
Location was good, but rooms need renovating. The AC made weird noises. Breakfast didn’t look appetizing so skipped.
Stayed 1 night in Sep 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointing Stay!!
Very disappointed. The photos from hotels.com did not match my in person vision. Out of 3 rooms, each had issues from holes in the walls, the shower door falling off the track (& not sliding), discolored paint on the wall, the headboard leather scratched in appearance, exposed wiring at thermostat, chipped paint in ceilings, broken ac/heat cover, musky odor, the floors needed attention, hair in towels, and moisture issue in the room (damp). Note: I didnt get 3 rooms, this was after speaking to the representative about the issue in room 1 and I was moved to two other rooms. The representative then explained there would be issues in all of the rooms.
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Stayed 2 nights in Sep 2024

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like a dog kennel.The place was filthy and run-down. Not what I expected of a Wyndom property.
Stayed 3 nights in Sep 2024

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Charles

Disliked: Room comfort
Never again
The most miserable pillows and mattress ever. Neither my husband or I got much rest. The one bedside lamp did not work. The room was very dark. The sofa sunk in when sat on making it hard to get up. Sleeping in the car would have been better.
Stayed 1 night in Sep 2024

10/10 Excellent

Nazli

Stayed 2 nights in Aug 2024

2/10 Terrible

Lorena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Si estaba limpio pero no me gustó
Stayed 1 night in Sep 2024

8/10 Good

Aubrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great walking distance from everything in town.
Stayed 2 nights in Sep 2024

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Review of Baymont Inn and Suites by Wyndham. Helen Georgia Date of Stay 9/12/2024 until 6/15/2024 This property was in the worst condition I have ever been to. I expected much more from my past Wyndham visits. We were given a room in which maintenance was not performed with any skill. 1.There was an area of falling paint in the bathroom over the shower.2.The “Heat lamp” was a plain light bulb. 3.The caulking around the shower was something a child would have done.4.The shower curtain rod was replaced many times and the holes from the past replacements were not plastered or painted. The shower curtain sagged and the curtain needed to be hooked over the ends where a screw was to hold it in place.5.The floor had a bad repair in the bathroom, the corner nearest the front door had mold. 6..There were flies of some sort throughout the bathroom. The HVAC unit cover door was broken off, the knobs on the unit were exposed and broken. The thermostat worked, however when they replaced the unit with one of a different size, they did not fill in the hole left by the previous unit. The refrigerator, the glass in the refrigerator was “Crusty”, the lettering from a previous guest’s contents was on the glass. There was no hand soap provided. We were provided one bath towel for a four day stay and had to request more. We were provided about 1/10th of a roll of toilet paper.The outside :There were cigarette butts out side many doors. And in the stairwells. All external areas were in disrepair.
Stayed 4 nights in Sep 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was yelling at guests and being very disrespectful to us and other guests. Very unprofessional assisting us in jogging pants and flip flops with a I dont care attitude including the front desk staff our room had a broken toilet and severely damaged door no toilet paper soap and towels in room had to request them room was extremely dirty too staff was upset to provide these items had to use google translate to communicate with them there was no 24/7 front desk assistance at night just a sign saying call a number that was disconnected coffee maker in room but no cups and very dirty the owners are trading off of the Wyndham bame forva Baymount price with no customary Wyndam amenities this hotel should be removed from expedia (pictures listed of hotel were all fake) breakfast buffet had dirty counters and tables with rotten fruit that was there our whole stay
Stayed 3 nights in Sep 2024

4/10 Poor

Johnny

Stayed 3 nights in Aug 2024

6/10 Okay

Bruce

Travelled with partner
Disliked: Property conditions & facilities
The front desk staff was very polite and helpful, the hotel is an average hotel that needs renovations. Breakfast was a letdown, the images on the expedia website are not indicative of the actual breakfast that is served. If I were staying in Helen, GA again this would probably be number 3-4 on list of hotels I would consider.
Stayed 3 nights in Sep 2024

6/10 Okay

Murray

Travelled with group
Liked: Staff & service, amenities
Staff front desk Anna were very helpful!
Stayed 1 night in Sep 2024