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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Lobby
Lobby
32-inch TV with cable channels
Desk, blackout curtains, iron/ironing board, rollaway beds
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Helen Festhalle
    ‪7 min walk‬
  • Charlemagne's Kingdom
    ‪12 min walk‬
  • Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (First Floor, Pet Friendly)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (First Floor, Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Pet Friendly)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Pet-Friendly)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Pet-Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (459)
The price is CHF 150
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Days Inn by Wyndham Helen

About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Along with a conference centre, this motel has WiFi in public areas and coffee/tea in a common area. Free continental breakfast, free self parking and a free manager's reception are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Baymont by Wyndham Helen. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi and wired Internet in some public areas for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this motel measures 2400 square feet (223 square metres) and includes a conference centre. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Free self parking is available.

Smoking is allowed in designated areas at this Helen motel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,400 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Baymont by Wyndham Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.2
Rating 10 - Excellent. 218 out of 1055 reviews
Rating 8 - Good. 233 out of 1055 reviews
Rating 6 - Okay. 209 out of 1055 reviews
Rating 4 - Poor. 197 out of 1055 reviews
Rating 2 - Terrible. 198 out of 1055 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Luz

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The sheets had not been changed, they smelled unclean, and the carpet needed vacuuming.
Stayed 1 night in Dec 2024

4/10 Poor

ANGELA

Disliked: Cleanliness, amenities, property conditions & facilities
The door keypad doesn't work properly. When I went to get another card a woman was being refunded for bugs in the room. I checked my room and I didn't find anything. Too tired to find another place to stay. I have never given a negative review in 35 years until now
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Peyton

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sonia, Toa Baja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were very attentive and helpful. The hotel is at great location, you can walk to most of Helen’s attractions and restaurants. The room was cleaned and cozy for all of us. I would come back in future if I visited Helen again.
Stayed 2 nights in Nov 2024

6/10 Okay

Jutta, Smiths

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable. Front desk staff was very nice. Sticky bathroom floor. No bathtowels or washcloths readily available until I alerted front office. Called because our door would not lock and then waited on repairman to fix it. Waterspots on bedroom ceiling needs repair. Plug in fried our charging cable.
Stayed 1 night in Nov 2024

6/10 Okay

walter

Liked: Staff & service
The staff are friendly and professional but the room the bed was not stable enough and the towel were clean but the were yellowish for been to old the furniture is old needs to be improved the lighting is not good is to old needs to be some remodeling.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Leah, Taft

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, amenities
Hotel needs some TLC(broken towel holder). Floor under carpet was uneven. It looked as if one of the beds sheets had not been changed(had spot of blood on sheets). Staff was extremely friendly. Breakfast had a pretty good selection. For price 2 night stay was decent.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at.
Stayed 1 night in Nov 2024

2/10 Terrible

yanet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in terrible conditions. The outside doesn’t look that bad until you get the room. The room was extremely dirty, old, and everything was terrible. The smell is awful. The bathroom horrible. I honestly don’t recommend at all. The only convenient things is the location that is walkable to the center of the town. I think they really need to do a remodel to all these rooms and the most important things is the cleaning. I didn’t want to touch anything because it was disgusting. There have to be better ones in the area than this one. Please be careful at choosing this hotel. Hope this help. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Tina, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff at check in and handled our noise complaint without question. Apparently the kids above us thought it was WWE most of the night. Rooms are fine. Bathrooms are fine. Everything is a bit dated, but when you just came out of their Oktoberfest month you can't expect things to be perfect. No bugs or mold seen in our room. Beds comfy.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Stayed 3 nights in Oct 2024

8/10 Good

Cesar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quite placr
Stayed 1 night in Nov 2024

2/10 Terrible

Luz

Disliked: Cleanliness, room comfort
Helen
First we arrived at 2 pm instead of 4 and they wanted to charge $25 for early check in, we said no thank you. Then came back at 5 pm and the front desk attendant was not friendly (need to take hospitality training). Went to the room, and smell like mildew.the sink faucet splashed water all over you. The bar hand soap was re-used and placed back in the package but not sealed. The bathtub and walls looked dirty and the shower head was tilted toward the wall and couldn’t changed. The bath towels were small and looked nasty, they were clean but looked dirty unbleached. We were downstairs and the people above us seemed to be walking all night, we can hear the st and the wood cracking. The next day, there was not coffee for breakfast. The machine “just broke” and they didn’t have a back-up. The hotel is outdated and I can’t believe the charge $162 for that place. Pictures on internet are deceiving.
Stayed 1 night in Nov 2024

4/10 Poor

Jeff

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no coffee at breakfast. We were told housekeeping would clean our room after 3 days. The manager was difficult to find. We could not get a receipt for our stay as we checked out one day early. They did upgrade US to a suite but the tub was unsteady and we had to find a housekeeper in another area to replenish our room coffee.
Stayed 3 nights in Nov 2024

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
Too expensive & things didn't work right
We booked a room with a hot tub, was given a room with our a hottub, then got the right room. The ceiling was cracked, the hot tub jets didn't work , the fire place didn't work, windows were hard to open, balcony door was very hard to open. Shower door was very small and hard to open and close. No fresh towels or house keeping. The toilet kept running and wouldn't stop, the AC/heat unit was leaking into the floor and would stay on very long at a time.
Stayed 2 nights in Nov 2024

6/10 Okay

Alina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location! Not a newly renovated, like was advertised
Stayed 2 nights in Nov 2024

6/10 Okay

Leasa

Travelled with partner
This isn’t the worst place I’ve stayed at but I feel like I paid too much for what it was. It’s a little run down but fairly clean. Their attempt to update (on a budget apparently) was to paint the shower stall, the jacuzzi and even inside of the toilet bowl. This is just one of those places that obviously cuts corners to their detriment. I might make it back to Helen one day but if I do I’ll stay somewhere else.
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
In definite need of room repairs, TV wouldn’t shut off and couldn’t change volume…had to unplug it to sleep…floor was uneven under the carpet, there was like a small ledge under there and I almost sprained my ankle on it multiple times. Chair in room would have fallen apart if I had not checked it before sitting down don’t know what is actually holding it together. Touch up paint on the walls was a different color than the wall actually was. The bed was comfortable, thats really the only positive here.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition. Paint peeling on building & outside room doors. Bath sink draining very slowly (15-20 min to empty) Fireplace in room does not work. Shower curtain with mold on bottom. Breakfast was pitiful. All prepackaged food that was poor quality. This was the worst place we have ever stayed in!
Stayed 7 nights in Oct 2024

6/10 Okay

Timothy

Travelled with family
Disliked: Amenities, property conditions & facilities
Grounds were not kept or tidy
Stayed 2 nights in Oct 2024