Fairfield Inn & Suites by Marriott Helen

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Fairfield Inn & Suites by Marriott Helen

Reception
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Fitness facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
8035 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪3 min walk‬
  • Alpine Mini Golf
    ‪3 min walk‬
  • Helen Tubing & Helen Water Park
    ‪9 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪50 min drive‬

Room options

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Fairfield Inn & Suites by Marriott Helen

Hotel with free breakfast, a quick walk to Chattahoochee River
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Helen offers 77 accommodations with coffee/tea makers and a hairdryer. 55-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Fairfield Inn & Suites by Marriott Helen gets good marks from our customers. During your stay, you're just a quick walk from Alpine Helen/White County Convention and Visitors Bureau. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Chattahoochee River and 9 minutes on foot from Helen Tubing & Helen Water Park
Fairfield Inn & Suites by Marriott Helen offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Fairfield Inn & Suites by Marriott Helen also features dry cleaning/laundry services, a front desk safe, and a lift. Free self parking is available.

This Helen hotel is smoke free.

Guests are served a free full breakfast daily.
Fairfield Inn & Suites by Marriott Helen has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Helen Hotel
Fairfield Inn Marriott Helen
Hotel Fairfield Inn & Suites by Marriott Helen Helen
Helen Fairfield Inn & Suites by Marriott Helen Hotel
Hotel Fairfield Inn & Suites by Marriott Helen
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn Suites by Marriott Helen
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Inn Marriott Helen
Fairfield Inn & Suites by Marriott Helen Hotel
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn & Suites by Marriott Helen Hotel Helen

Fairfield Inn & Suites by Marriott Helen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 387 out of 525 reviews" "
Rating 8 - Good. 92 out of 525 reviews" "
Rating 6 - Okay. 28 out of 525 reviews" "
Rating 4 - Poor. 12 out of 525 reviews" "
Rating 2 - Terrible. 6 out of 525 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara, Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean accommodations and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to the area attractions
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good property with easy access to Helen
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, COLUMBIA

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity downtown Helen. The property was quiet, easy to find, well-furnished and the housekeeping was excellent.
Stayed 2 nights in Oct 2024

8/10 Good

MaryAnn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Very Clean and friendly staff. I wish it was closer (.5 miles was a little far for walking distance) to Festhalle though but was still great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Love those cinnamon rolls. Issues resolved quickly. Room was very damp. Clothes became damp. Not pleasant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, friendly staff, nice complimentary breakfast. Keep in mind that the Helen Town and Mountain Coaster are 15 minutes walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful property. Great service!!
Stayed 2 nights in Sep 2024

4/10 Poor

Eric

Travelled with partner
Disliked: Staff & service
The breakfast was disgusting. I did not like anything about it. The orange juice was gross and they did not have utensils to get any of the toppings for your food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Magda, Greenacres

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay to relax and admire nature. The location is perfect to where you’re close to different activities.The staff are friendly and welcoming. Breakfast was great. Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
No complaints for a change
My wife and I usually stay in luxury hotels, which this is not. We were surprised to have no problems, nice staff, and a clean room. Their pillows go flat, so I had to use two together, but we were very satisfied overall.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with partner
I would recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Joella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Jerry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced very small pool cold as ice breakfast very good
Stayed 1 night in Sep 2024

8/10 Good

Amy

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Mandi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning didn't work right and the room was musty and damp. We left a day early.
Stayed 2 nights in Aug 2024

6/10 Okay

Lilibeth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly pillows. Stains on the tub. AC barely cold even if thermostat says 67. Refrigerator in room did not even get cold even if thermostat is set at cold. It was more of mild cool. Hot breakfast is limited. Hot food are almost out before 10 am.
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, updated and close to town. The room was clean and comfortable. Breakfast was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

CONNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place I've ever stayed
Staff are incredible and helpful. Very clean. Have great breakfast. Easy to get to everything. I know i will be visiting Helen in the future and this is the only place i will stay, bc of the staff.
Stayed 3 nights in May 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities
No one came to clean my room and the gym was awful. Equipment was broken and way too limited
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Clean hotel, good breakfast, and convenient location.
Stayed 2 nights in Aug 2024

10/10 Excellent

ALVARO, North Bay Village

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was so fast and Sam was very kind and courteous with us… breakfast is good, rooms are modern and very clean… I think best option in Helen by far! Definitely will go again to this hotel…
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk was very nice and professional, ut was nice to know that was a indor swimming pool in the property but the pool was very small and very cold, the rooms could use a better cleaning the shower area had mold and mildew and the toilet was disgusting, the price we paid it should be for a very nice and clean place. Very disappointed
Stayed 1 night in Aug 2024