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Hampton Inn Helen

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Helen

Spa
Exterior
Property amenity
King Study Riverview | Desk, iron/ironing board, free cots/infant beds, free WiFi
King two room Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
147 Unicoi Street, Helen, GA, 30545
  • Charlemagne's Kingdom
    3 min walk
  • Unicoi Hill Park
    4 min walk
  • Helen Arts & Heritage Center
    5 min walk
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    49 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Handicapped Accessible with Roll-In Shower

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Handicapped Accessible with Roll-In Shower

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Handicapped Accessible with Access. Bathtub

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Handicapped Accessible with Access. Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Studio Room

Two Queen Studio Room | Living area | 32-inch LCD TV with cable channels, TV

Two Queen Studio Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Study

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Study Riverview

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Study Riverview

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Standard Room

Two Queen Standard Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Standard Room Riverview

Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Standard Room Riverview

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King two room Suite

King two room Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

King two room Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Oversized King Room with Whirlpool and Fireplace

Desk, iron/ironing board, free cots/infant beds, free WiFi

Oversized King Room with Whirlpool and Fireplace

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Helen
Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (501)
The price is CHF 399
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Fairfield Inn & Suites by Marriott Helen

About this property

Hampton Inn Helen

Riverfront hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Helen. During your stay, you're just a quick walk from Chattahoochee River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Chattahoochee River and 3 minutes on foot from Charlemagne's Kingdom
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn Helen also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 16 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in town. Walk to everywhere. The facilities need a tune up. Carpet is deeply stained. Bathroom facilities getting dated. Staff great. Breakfast fine.
Stayed 1 night in Aug 2024

6/10 Okay

colleen

Travelled with family
Liked: Staff & service
Good locatio
Good location. Needs paint and cleaning and carpet. Surprised it’s called a Hampton Inn
Stayed 1 night in Aug 2024

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located close to the center of town easy in and out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem, as with just about all the buildings in Helen Georgia it looks old from outside. Inside our room was incredible. Clean, modern, comfortable and great breakfast. All the staff were very friendly especially the front desk.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aurelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love having access to the Chattahoochee river
Stayed 1 night in Aug 2024

4/10 Poor

Robin, Lexington

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Someone from corporate needs to spend some time at this location. The carpet, halls, stairways, elevator, front lobby and outside of the building need a thorough cleaning or in some cases just need to be updated. The breakfast was good and the staff worked hard to keep that area clean and well stocked. .
Stayed 2 nights in Aug 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Mabiael

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Needs an update, good
This hotel, like many of the hotels in Helen, needs an updating. Doesn’t feel like a Hilton, except the pillows, the pillows are always a treat. The washing/drying machines need to be replaced, they should be $1 instead of $2 for their condition and slow results. The rooms should be checked for freshness before guests are allowed in because all our linens smelled damp and old like a thrift store. The carpet could be replaced too. Bring your slippers of course. The staff was polite and they replaced our blanket when we called and asked, I personally washed our pillow cases but could e asked for fresh ones, the staff was accommodating. The breakfast was good, they let you borrow pool towels. The walk to the creek is wonderful! The kids can splash in the water and watch the tubers go by. The location is very walkable and we felt safe.
Stayed 3 nights in Jul 2024

6/10 Okay

Eric

Liked: Property conditions & facilities
Disliked: Room comfort
Not the best but definitely not the worst
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Liked: Amenities
Location is nice and staff is very professional.
Stayed 1 night in Aug 2024

10/10 Excellent

PHILLIP

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Questionable
The setting and convenience to the area was great. The building however leaves a lot to be desired in terms of upkeep
Stayed 2 nights in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel was nice.. just needs some updating..
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel with clean rooms and great service. Beautiful view of the river right out our balcony. Service prompt and helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL!!! The “wonderful” rating is why I booked this location. And there is absolutely NOTHING wonderful about this property at all. First of all good luck even finding how to enter the building! Then when you find the elevator, it’s dark no lights inside the parking garage. Trash everywhere. Employees sitting next to elevator smoking, smells awful. Then you get in the elevator that you’ve been waiting 10min for because there is just 1. Used for guests and employees. It smells like death. And then just when you think it can’t get any worse the not so pleasent looking young man at the front desk, to whom also was BAREFOOT abruptly asked “CHECKING IN?!” Not one ounce of customer service in him. I booked 2 rooms, our rooms were not together but in the same floor. And this whole vacation was for my 13 year olds birthday. Then we made our way upstairs our room was on the 3rd floor. The smell of mold in the hallway was so strong. Right there I should have turned around and walked out right then. But no, my Son was loving being right on the River and there were no other hotel options available. Our room smelled like cigarettes. Floor was disgusting and your feet stuck to it. I had to lay towels down on the floor because I didn’t want to wear my shoes 24/7. The beds were like sleeping on plywood. Outdated furniture. No decor, bathroom mirror frame was stained with drip marks of some kind. The fridge didn’t work. Phone didn’t work, Horrible experience.
Stayed 3 nights in Jul 2024

8/10 Good

Jefry

Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple Getaway
Wonderful experience, peaceful, laid back, enjoyable place to visit.
Stayed 2 nights in Jul 2024

2/10 Terrible

michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
deadbugs on sheets in 2 seperate rooms human hair on pillows
Stayed 1 night in Jul 2024

6/10 Okay

Karla

Travelled with partner
Liked: Staff & service, amenities
The property need upgrade, the bathroom wasn’t too clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Dakota

Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to all the shopping and dining!
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Travelled with family
L
Lovely hotel, great service, great room with a view of the pool.
Stayed 1 night in Jul 2024