Helendorf River Inn, Suites & Conference Center

2.5 star property

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Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets
Property grounds
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪3 min walk‬
  • Helen Arts & Heritage Center
    ‪4 min walk‬
  • Unicoi Hill Park
    ‪5 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪50 min drive‬

Room options

Premium Room, 2 Queen Beds, Balcony (Riverfront)

  • Sleeps 4
  • 2 Queen Beds

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

  • Sleeps 4
  • 2 Queen Beds

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About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel connected to the convention centre in Helen with free breakfast
This hotel features an outdoor pool, a conference centre and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and laundry facilities are on-site. Housekeeping is available on request.
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Helendorf River Inn, Suites & Conference Center's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Chattahoochee River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a conference centre, a computer and laundry facilities
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Chattahoochee River and Helen Festhalle
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 692 reviews
Rating 8 - Good. 204 out of 692 reviews
Rating 6 - Okay. 61 out of 692 reviews
Rating 4 - Poor. 14 out of 692 reviews
Rating 2 - Terrible. 4 out of 692 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ileannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
excellent location
Stayed 1 night in Nov 2024

10/10 Excellent

Muzna

Travelled with family
Liked: Property conditions & facilities, room comfort
Great experience!! The only thing that could be improved is the mattresses - they were too soft… medium firmness would work better for all …
Stayed 1 night in Nov 2024

6/10 Okay

Luis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was perfect. Staff was great. But the building and the rooms were worn down.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Stayed 2 nights in Nov 2024

8/10 Good

Dana

Stayed 1 night in Nov 2024

8/10 Good

yanisett

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel is a walkable distance to everything in main town. However, it needs a renovation as other reviewers mentioned. The room i got wasn’t clean good and one of the sheets had old stain and they only do room service if you requested it. Rooms are spacious and A/C worked perfectly. Parking is included in your stay. Breakfast is included but is one of the worst in my opinion since we travel with little kids. They only provided personal like frozen packed of bagel, mini burgers, and I believe pancakes and they have a machine with coffee and juice. Staffs are nice and answered all need questions. Overall if you want something in price and in walkable distance and dont matter eating outside, it a good option to sleep in it :)
Stayed 3 nights in Nov 2024

8/10 Good

Bradford

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The hotel was clean and the view was amazing. The music at night was a little loud and the walls are a little thin - we could hear our neighbors and their extra curricular activities at night.
Stayed 3 nights in Nov 2024

8/10 Good

Mark, Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony was great with a fantastic view of the river below.
Stayed 3 nights in Nov 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Germany Christmas and Cats!
It was a fun and interesting experience staying at a German themed hotel. The staff was very friendly, and the pest control was too (they have a team of cats patrolling the area!)
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it is clearly an older property, it was very clean and in the perfect location for those wanting a quaint mountain stay in the heart of Helen. Because of its age, the walls are thin so be prepared to hear the local festivities as well as your neighbors. The staff was prompt and very pleasant, and the continental breakfast was perfect for an on the go family. I would definitely recommend this hotel to anyone looking to explore Helen, GA.
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a sweet place to stay! We loved that it’s in the heart of Helen. Every place is walkable. Rooms are spacious, beds very comfy, and check in was a breeze. We are looking forward to staying here again.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

donald

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with a clean room with a beatiful view. Right on mainstreet so no need to uber to any spots and easy to drive out and come back to a parking spot.
Stayed 2 nights in Nov 2024

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. A charming inn in the center of town!
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient and perfect walking distance to everything. Very clean but could definitely use some repairs. Paint didn’t match on the walls. Lots of scuffs and scratched and gouges in the walls.
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service
Just old bldg and having Togo outside for breakfast and not having hot breakfast (cooked not wrapped) but overall would stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Reinaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it
Stayed 1 night in Nov 2024

10/10 Excellent

Laike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to restaurants and shopping!
Stayed 3 nights in Nov 2024