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Quality Inn Downtown Helen

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Downtown Helen

Desk, iron/ironing board, rollaway beds, free WiFi
Front of property
Reception
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
15 Yonah St, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪2 min walk‬
  • Unicoi Hill Park
    ‪4 min walk‬
  • Helen Arts & Heritage Center
    ‪6 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪54 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(30 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Helen

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (270)
The price is CHF 83
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Days Inn by Wyndham Helen

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, a quick walk to Unicoi State Park
Along with coffee/tea in a common area, this hotel has a 24-hour front desk and a computer station. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, camper van/bus/lorry parking and a vending machine are on-site. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Quality Inn Downtown Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a computer, a fireplace at reception and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Unicoi State Park and a 2-minute drive from Chattahoochee National Forest
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Quality Inn Downtown Helen also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 899 reviews" "
Rating 8 - Good. 277 out of 899 reviews" "
Rating 6 - Okay. 156 out of 899 reviews" "
Rating 4 - Poor. 83 out of 899 reviews" "
Rating 2 - Terrible. 73 out of 899 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Neal

Liked: Staff & service
Disliked: Amenities
If you’re looking for a no frills place to stay that is clean this is the place. Honestly it’s location sells itself.
Stayed 2 nights in Oct 2024

8/10 Good

Peggy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Older property Reasonable price Close to everything
Stayed 1 night in Oct 2024

2/10 Terrible

Monika

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Old facility. The owner, at the very least should grab a paint brush and some paint, inside and out. Holes in the sheet rock. Live water damage leaking from the wall. The smoke detector had a paint bag on it. Holes in the entrance door to the room. Curtains were falling of the curtain rod. Need I say any more!
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Business traveller
Liked: Property conditions & facilities, room comfort
Fun place to stay
Room was set up nicely. Bathroom was just way too small to be handicap accessible. Shower floor was filthy. Has a oily grimy feel to it.
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Stayed 2 nights in Sep 2024

10/10 Excellent

Russell

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. They were pet friendly and very welcoming. The property could use a refresh in some areas and it appeared that this was underway. Would stay here again on a future trip.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ma.cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala porque me cobraron 28 dolares mas ,no tenian mi habitacion ,cuando yo pedi una habitacion accessible porque tengo una persona en silla de ruedas y me estaban dando una habitacion en el segundo piso y no cuentan con elevador asi que exijo mi 28 dolares para atras porque yo hice reservacion para una habitacion planta abajo .
Stayed 1 night in Sep 2024

8/10 Good

Dawnn

Liked: Cleanliness, staff & service
Oktoberfest weekend
First room was not ready... Changed rooms..the front desk staff person was awesome... Very kind gentleman!! The pool area looks like it hasn't been touched in weeks and is in total shambles. Need to finish that because it makes the morel look really bad
Stayed 2 nights in Sep 2024

2/10 Terrible

Mashallah

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown area, great time to be in Helen...Oktoberfest.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Stayed 2 nights in Sep 2024

8/10 Good

Tomas

Stayed 1 night in Sep 2024

10/10 Excellent

dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Charles

Stayed 2 nights in Sep 2024

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible experience at the Quality Inn in Helen, GA. Unfortunately, I discovered bed bugs in my room and immediately informed the hotel staff. Shockingly, they simply responded with "okay" and did nothing to address the issue or offer a solution. There was no apology, no offer to change rooms, and no attempt to rectify the situation. This level of service is completely unacceptable. I will never stay here again and wouldn't recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

8/10 Good

Mariea

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old old old
Cracked sink, paint in terrible shape,everything was old.chair was dirty would not even sit in it.
Stayed 2 nights in Aug 2024

8/10 Good

Coy

Travelled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Because it had a pool I booked this hotel. The pool was closed. It did not say that on the the website. I had two very disappointed children.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
They were updating the property so it was in a state of flux. The staff was courteous and respectful. Bathroom was a little small but meet our needs.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elizabeth and Nikki (sp?) we super kind and helpful!
Stayed 2 nights in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Could be worse
Clean room. Bed was 3 inches lower on one side, not comftorable. Maintenance of sink was lacking, drain plug could not be removed so water would drain. TV remote did not work. Good location
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Maybe three stars.. Maybe.
Although the location is pretty good, service was nice, and providing somewhat of a breakfast was a positive, that is it. The smells that came from the bathroom were very unpleasant, updates are definitely needed, and it would have been wonderful if the pool was in service, but I guess you can’t win them all; you definitely get what you pay for in this type of atmosphere.
Stayed 2 nights in Aug 2024