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Ardencaple Hotel by Greene King Inns

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ardencaple Hotel by Greene King Inns

Lobby
Bar (on property)
Billiards
Exterior
Single Room | Street view

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Shore Road, Rhu, Helensburgh, Scotland, G84 8LA
  • John Muir Way - West
    3 min drive
  • Padrone
    2 min drive
  • Helensburgh Central Station
    3 min drive
  • Glasgow (GLA-Glasgow Intl.)
    44 min drive

Room options

View all photos for Twin Room

Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Desk, blackout curtains, iron/ironing board, free WiFi

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Beach/ocean view

Panoramic Double Room

  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ardencaple Hotel by Greene King Inns

Inn in Helensburgh with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Housekeeping is not available.
Ardencaple Hotel by Greene King Inns offers 25 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a shower.

This Helensburgh inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Our customers tell us that they can't get enough of the helpful staff at Ardencaple Hotel by Greene King Inns. During your stay, you'll be within walking distance of John Muir Way - West. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include meeting rooms
  • 12 minutes by car from Loch Lomond and The Trossachs National Park and 15 minutes from Loch Lomond
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 3-star Helensburgh inn is smoke free.

On-site venue – This restaurant specialises in local cuisine and serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Business services

  • Meeting rooms

Outdoors

  • Garden

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Ardencaple Hotel Helensburgh
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Ardencaple Hotel Greene King Inns Helensburgh
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Ardencaple Hotel by Greene King Inns Inn Helensburgh

Ardencaple Hotel by Greene King Inns Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 268 reviews" "
Rating 8 - Good. 97 out of 268 reviews" "
Rating 6 - Okay. 52 out of 268 reviews" "
Rating 4 - Poor. 21 out of 268 reviews" "
Rating 2 - Terrible. 14 out of 268 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a charming older hotel with a lot of character. Rooms are quiet, clean & tidy. Stayed for a week & was extremely comfortable. Used their restaurant for all the breakfasts and sometimes their lunch or dinner menu’s too. There were a variety of options on the menu, good value and very satisfying.
Stayed 6 nights in Aug 2024

4/10 Poor

KA

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jul 2024

4/10 Poor

ADRIAN

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Robert, Winchester

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is tired at best. Bench seats had foam poking out where the fabric was worn. The bedroom window wouldn't stay open, so very hot and airless. Unpleasant and very loud music playing right outside the room. Shower dreadful: just a trickle at best and the thermostat didn't work, so it was 'guess the temperature' on the dial - cold/hot didn't seem to matter. Breakfast was just appalling. No non-dairy alternatives available, so had to buy my own non-dairy milk. The breakfast service was equally dreadful, e.g. no breakfast bowls or plates, so had to ask but staff hard to find. Orange juice ran out and not topped up. They couldn't even offer boiling water for tea - just a flask of hot water. All in all, this has to be the most overpriced and disappointing 'hotel' I have ever stayed in. Will definitely NOT recommend and will NEVER go there again.
Stayed 2 nights in May 2024

4/10 Poor

Gordon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very poor service from staff ie buffet dishes lying on tables all afternoon also glasses not collected before disco was set up had to ask at bar to be cleared before evening guests arrived
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, bad shower pressure.
The stay as a whole was very pleasant. The room, clean, the decor, very nice. My only 'gripe', is that the water pressure for the shower was terrible. I felt I had to run around in the shower to get wet. It was little more than a dribble and I felt I had to stand with my nose against the wall to get under the water. I took ages to have a wash!
Stayed 1 night in Jan 2024

6/10 Okay

Carol

Liked: Staff & service
Carpet in bedroom could do with a hoover , visible debris . Room was large and spacious. Only 2 tea bags in room
Stayed 1 night in Nov 2023

10/10 Excellent

Jim

Stayed 1 night in Nov 2023

8/10 Good

Brian

Stayed 1 night in Nov 2023

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay at the Ardencaple hotel
Had a lovely stay. Everywhere has had a facelift and looks fantastic. Rooms are lovely and comfortable and staff can do enough. Parking is great a total little gem of a placez
Stayed 4 nights in Aug 2023

6/10 Okay

Jocelyn

Travelled with family
Disliked: Room comfort
Okay hotel
We stayed at the hotel for 4 nights in 2 rooms as a family. We had to ask for coffee and milk refills every day as these were not brought to our room by housekeeping. Also had to ask for toilet paper on one occasion. Was surprised breakfast wasn’t included for the price. Saturday night was very noisy due to a function downstairs. That said, staff were friendly and helpful when we asked for anything. Might have been a more pleasant stay had we been able to use the outside area but wet weather kept us indoors and didn’t find the pub or restaurant especially hospitable. I would recommend for a stop over but not for a long stay.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with partner
The room was neat and tidy, but that's about as much praise as I can offer. I can only describe it as a poor man's Premier Inn - it's a basic place to sleep, dinner was average, breakfast was very poor. Staff were OK, friendly enough, but they were hampered by the system they were working within - it's hard to be enthusiastic when you know that you're only offering "average". The major downside was the two flights of steep spiral stairs to get to the room - not fun when carrying heavy bags. To be perfectly honest, we would have been better off finding a Premier Inn on our route. At least it makes no bones about what it is, and what it offers.
Stayed 1 night in Aug 2023

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Friendly staff and lovely clean fresh room. We didn’t eat there but the food looked good. Only issue was check in and out. Had to ring the reception bell multiple times then go to bar and ask for help. If you fix this issue it will be a perfect place to stay. Would definitely go back
Stayed 1 night in Aug 2023

8/10 Good

Jack

Stayed 1 night in Jul 2023

10/10 Excellent

steven

Stayed 1 night in Jul 2023

8/10 Good

lee

Stayed 1 night in Jun 2023

10/10 Excellent

Wendy

Stayed 1 night in Jun 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations with very comfortable bed. The pub was really good for both dinner and breakfast. Would recommend this to anyone.
Stayed 1 night in May 2023

10/10 Excellent

Noel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Fantastic staff and food, definitely coming back
Stayed 10 nights in Apr 2023