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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cozy Double-Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Helgolandia, you're just a quick walk from Südstrand. Free WiFi in public areas, breakfast (surcharge) and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Steps from Südstrand and 4 minutes on foot from Helgoland (Reede) Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Helgolandia ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Helgolandia

Couples (1) Family (1)
4 out of 5
Spinnen an der Decke

Posted by on 23 May 2024

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4 out of 5

Posted by on 23 Aug 2022

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Property Features

As a guest of Hotel Helgolandia, you'll find concierge services and a front desk safe. WiFi is free in public spaces. This 3-star Helgoland hotel is smoke free.

  • 9 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Helgolandia offers 9 accommodations with minibars and a safe. 22-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Heating
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. The check-in location differs from the property location. Check-in location: [Lung Wai 39]. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Lung Wai 39
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 24.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 14 for children
  • Pet fee: EUR 24.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Helgolandia Hotel
  • Hotel Helgolandia Helgoland
  • Hotel Helgolandia Hotel Helgoland

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.