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 Helsinki •1 Room
 Helsinki • 1 Room
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Both Helsinki

2-star property
Hietaniemenkatu 14, Helsinki, 044 511 21 42
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3.5 out of 5
See all 38 ebookers Reviews

Points Of Interest

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Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Both Helsinki, you're just a quick walk from Tennispalatsi Finnkino Cinema. Enjoy features like free WiFi in public areas, plus laundry facilities and self-parking (surcharge).

  • Free WiFi and wired Internet in some public areas
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Within a 10-minute walk of Tennispalatsi Finnkino Cinema and Temppeliaukio Church
  • Pets welcome for a fee

Both Helsinki ratings based on 38 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Both Helsinki

Everyone (27) Couples (4) Family (7)
4 out of 5

Posted by on 11 Feb 2020

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14 Feb 2020 by Dan

Hello, Thank you for taking the time to leave us your feedback. We hope to see you again! Kind Regards, Dan Both Helsinki

4 out of 5
Kerrankin majoitus, jossa hinta ja laatu olivat sopusoinnussa. Suosittelen kokeilemaan!

Posted by on 16 Mar 2020

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Comment from Hotel Management

26 Mar 2020 by Kiti

Kiitos paljon palautteestanne ja lämpimästi tervetuloa uudelleen!

2 out of 5
Ei joustavuutta asiakaspalvelussa, harrastumaista toimintaa. Lisäyön buukkaus johti 4 tunnin huoneenvaihto-odotukseen

Posted by on 10 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Kiti

Arvoisa vieraamme, Kiitos paljon palautteestanne.Teemme aina parhaamme viihtyvyyden ja sujuvuuden takaamiseksi. Olemme hyvin pahoillamme, ettei uusi huone ollut saatavilla ennen virallisen sisäänkirjautumisajan alkua. Meistä riippumattomista syistä toivomanne huone ei valitettavasti ollut valmiina aikaisemmin.Tarjoamme aina kuitenkin vaihtoehtoista huonetta, kun emme voi vaikuttaa toivotun huoneen aikaisempaan valmistumiseen. Kiitos vielä kerran palautteestanne. Se on meille tärkeää, jotta voimme tulevaisuudessa kehittää toimintaamme. Toivottavasti tästä huolimatta viihdyitte luonamme. Aurinkoista kevään odotusta! Parhain terveisin, Both Helsinki

4 out of 5
Kylpyhuoneessa hometta, keittonurkan astioita todella niukasti. Aamupala kiva ja riittävä,

Posted by on 16 Feb 2020

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19 Feb 2020 by Marko / Both Helsinki

Hei, Kylpyhuoneissamme ei pitäisi olla hometta, sillä kaikki kylpyhuoneemme tarkastettiin ja tehopestiin juuri tammikuussa. Tosin osaan kylpyhuoneista saattoi jäädä pesun kuivuttua valkoisia kalkkijäämiä pesuaineesta. Olemme todella pahoillamme, että pesumme tässä mielessä epäonnistui ja aiheutti teille epämukavuutta!

3 out of 5
Tyyny oli aivan loppuunkulunut. Jääkaappi piti meteliä.

Posted by on 2 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Sonja

Hei! Kiitos palautteestasi. Pahoittelemme, että tyynysi ei ollut hyvä. Meiltä voi aina pyytää lisää tyynyjä tai tyynyn vaihtoa vastaanotossa. Toivottavasti näemme sinut vielä uudelleen! Ystävällisin terveisin, Sonja Both Helsinki

2 out of 5
Ystävällinen hlökunta, mutta huoneen siivous ala-arvoista. Ilmastointikanavasta roikkui pölymakkara, liesituulettimen ritilässä pölylaatta ja suihkuverhossa punahometta alalaidassa.

Posted by on 27 Jan 2020

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Comment from Hotel Management

14 Feb 2020 by Sonja

Hei! Pahoittelut huoneen siisteydessä olleesta ongelmasta. Olemme aloittaneet huoneiden suursiivoukset koko talossa ongelmien poistamiseksi. Toivomme, että voimme majoittaa sinut uudelleen tulevaisuudessa. Ystävällisin terveisin, Sonja Both Helsinki

4 out of 5
Hinta/laatu oli kelvollinen, lattioiden siisteys oli vähän sinne päin...

Posted by on 10 Dec 2019

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Comment from Hotel Management

15 Jan 2020 by Marko / Both Helsinki

Ihanaa, että kuitenkin viihdyit meillä. Pahoittelemme lattian siisteyttä. Ensi kerralla voitte heti kertoa asiasta vastaanottoomme ja hoidamme asian kuntoon.

2 out of 5
Ei mitään hyvää sanottavaa. Jos on pakko vain nukkua jossakin yksi yö, tätä voi harkita ainoastaan edullisen hinnan vuoksi.

Posted by on 30 Nov 2019

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Comment from Hotel Management

6 Dec 2019 by Tuulia

Hei, ikävä kuulla, ettei hostellimme vastannut odotuksiasi. Olisi mukava kuulla, mitä voisimme tehdä parantaaksemme asiakaskokemustasi. Toivisimme, että harkitsisit antavasi meille uuden mahdollisuuden, jotta voisimme korjata ikäväksi koetun aikaisemman yöpymisen. Toivottavasti vierailu Helsingissä sujui muutoin mukavasti! Ystävällisin terveisin, Both Helsinki

4 out of 5

Posted by on 26 Nov 2019

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Comment from Hotel Management

13 Jan 2020 by Marko / Both Helsinki

Thank you very much for your kind evaluation! Hopefully we see you very soon again!

2 out of 5
Opiskelija-asuntola, hyvä sijainti, mutta hotellihinnat. Aamupala hyvin vaatimaton.

Posted by on 23 Nov 2019

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Comment from Hotel Management

15 Jan 2020 by Marko / Both Helsinki

Ikävä kuulla, että et ollut tyytyväinen tasoomme ja palveluihimme. Kehitämme koko ajan toimintaamme ja tämä olikin ensimmäinen kerta ikinä, kun olemme auki kesäsesongin ulkopuolella. Toivottavasti annat meille vielä joskus toisen makdollisuuden. :-)

About the Both Helsinki

Location Hietaniemenkatu 14, Helsinki, 100

Property Features

Both Helsinki offers its guests a terrace, multilingual staff, and laundry facilities. Public spaces have free WiFi and wired Internet. Both Helsinki also features a communal living room and a lift. For a fee, parking is available. This Helsinki hostel is smoke free.

  • 326 guestrooms or units
  • 7 levels
  • 3 buildings
  • Self-service laundry
  • Staff members are multilingual
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Helsinki Koydenpunojankatu Station (1.7 km / 1.1 mi)
  • Metro station: Perhonkatu Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Both Helsinki offers 326 accommodations. Kitchenettes offer full-sized fridge/freezers, stovetops and kitchenware and utensils. Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired Internet access. Housekeeping is offered on a limited basis and hairdryers can be requested.

  • In-room kitchenette
  • Fridge (full size)
  • Stovetop
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Hairdryer available
  • Bidet
  • Desk
  • Ensuite bathroom

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:00 AM-6:00 PM
  • Saturday-Sunday: 9:00 AM-4:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per accommodation, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hostel Domus Academica Helsinki
  • Hostel Domus Academica
  • Domus Academica Helsinki
  • Both Helsinki Helsinki
  • Hostel Domus Academica
  • Both Helsinki Hostel/Backpacker accommodation
  • Both Helsinki Hostel/Backpacker accommodation Helsinki
  • Both Helsinki Helsinki
  • Both Helsinki Hostel/Backpacker accommodation
  • Both Helsinki Hostel/Backpacker accommodation Helsinki

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.