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Family Loft Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room (Small)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room (Large)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

With your stay at Citybox Helsinki, you're connected to a railway/underground station and just a quick walk from Hakaniemi Market Square. You'll find features such as free WiFi in public areas, plus meeting rooms and laundry facilities.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include meeting rooms, laundry facilities and a lift
  • Just a 4-minute walk from Hakaniemi Market Square and 6 minutes on foot from Helsinki Workers' House
  • Cats and dogs welcome for a fee

Citybox Helsinki ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Citybox Helsinki

Everyone (2) Family (1)
5 out of 5
I had a great stay!

Posted by on 6 Sep 2024

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Comment from Hotel Management

6 Sep 2024 by Emmaliisa - Host

Dear Sini,Thank you for your feedback! We're glad to hear you enjoyed your stay with us! We hope to welcome you back in the future!

5 out of 5
Hyvällä paikalla edukas yöpyminen, mahtui kuusi henkinen perhe. Kaikki lähellä 😊

Posted by on 5 Jun 2024

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Comment from Hotel Management

6 Jun 2024 by Eliise V. / Host Manager

Hei Kati,kiitos antamastanne palautteesta. On mukava kuulla, että piditte hotellistamme ja majoituksenne sujui hyvin!

5 out of 5
Awesome hotel in Helsinki. I can’t recommend it enough. Fair prices for great hotel in good location!

Posted by on 29 May 2024

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Comment from Hotel Management

29 May 2024 by Jessi / Host

Dear Vanessa,thank you for your review. We are glad to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

5 out of 5
Kätevä hotelli, hyvällä sijainnilla.

Posted by on 19 May 2024

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Comment from Hotel Management

19 May 2024 by Pinja - Host

Hei Antti!Kiitos palautteestasi ja hieno kuulla että viihdyit meillä, toivottavasti näemme taas pian!

5 out of 5
Pidin hiljaisuudesta ja sängyistä.

Posted by on 10 Apr 2024

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Comment from Hotel Management

10 Apr 2024 by Emmaliisa - Host

Hei Karoliina,kiitos palautteestasi! Mukava kuulla, että majoituksenne sujui hyvin. Toivottavasti tulette käymään uudelleen!

4 out of 5
Pidin sisään- ja uloskirjautumisen helppoudesta. Paikka oli siisti ja selkeä. Hieman miinusta tuli siitä, että käytävän äänet kuuluivat huoneeseen, mutta muuten oli kyllä täydellinen paikka yöpyä.

Posted by on 16 Mar 2024

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Comment from Hotel Management

16 Mar 2024 by Emmaliisa - Host

Hei Karoliina,kiitos palautteestanne! Mukava kuulla, että majoituksenne sujui hyvin. Toivottavasti tulette käymään uudelleen!

Property Features

As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. The eco-certified Citybox Helsinki also features express check-out, a lift, and a microwave in a common area. This Helsinki hotel is smoke free.

  • 178 guestrooms or units
  • Conference rooms
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Helsinki (HEC-Helsinki Central Train Station) (1.7 km / 1 mi)
  • Metro station: Kallion Virastotalo Station (0.1 km / 0.1 mi)

Room Amenities

Citybox Helsinki offers 178 air-conditioned accommodations, with a hairdryer. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include a shower with a rainfall showerhead. Cots/infant beds (complimentary) are also available. Housekeeping is provided once per stay.

  • Communal kitchen access
  • Pillowtop beds
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (once per stay)
  • Hairdryer
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Contactless check-out is available
  • Mobile key entry is not available
  • No front desk
  • Debit cards not accepted
  • Private entrance
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citybox Helsinki Hotel
  • Citybox Helsinki Helsinki
  • Citybox Helsinki Hotel Helsinki

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.