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Hotel AX

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December 2024
January 2025

Photo gallery for Hotel AX

Restaurant
Lobby
Bar (on property)
Exclusive Studio, Corner | Down duvets, blackout curtains, free WiFi, bed sheets
Exclusive Room (Art Exhibit) | Down duvets, blackout curtains, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Välimerenkatu 18, Helsinki, 00980
  • West Harbour Terminal
    9 min walk
  • Victoria's Cafe & Bakery
    1 min walk
  • Välimerenkatu Tram Stop
    1 min walk
  • Helsinki (HEL-Vantaa)
    32 min drive

Room options

View all photos for Exclusive Studio, Corner

Exclusive Studio, Corner | Down duvets, blackout curtains, free WiFi, bed sheets

Exclusive Studio, Corner

  • 32 sq m
  • Sleeps 4
  • 1 Single Murphy Bed and 1 Double Bed

View all photos for Standard Room (AX)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Room (AX)

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room (Art Exhibit)

Exclusive Room (Art Exhibit) | Down duvets, blackout curtains, free WiFi, bed sheets

Exclusive Room (Art Exhibit)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Clarion Hotel Mestari

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (778)
The price is CHF 136
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Clarion Hotel Mestari

About this property

Hotel AX

Eco-certified Helsinki hotel in Etelainen District with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Hotel AX offers 173 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead, and bidets. This Helsinki hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The breakfast at Hotel AX gets high marks from our customers. During your stay, you're just a quick walk from West Harbour Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and a gift shop
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Helsinki West Terminal and 6 minutes from Stockmann
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Hotel AX.

This Helsinki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Hotel AX has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Finnish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per night
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 1801261-6

Property is also known as

Hotel AX Hotel
Hotel AX Helsinki
Hotel AX Hotel Helsinki

Hotel AX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 578 reviews" "
Rating 8 - Good. 152 out of 578 reviews" "
Rating 6 - Okay. 24 out of 578 reviews" "
Rating 4 - Poor. 2 out of 578 reviews" "
Rating 2 - Terrible. 8 out of 578 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Max

Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arash

Stayed 3 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfect
Everything was near perfect. The room was clean and modern. Each room seemed to have a different design theme. The only thing is that there could have been a normal-size trash bin in the room (there was one very small one in the bathroom). Breakfast was good, nothing mind-blowing but I really liked that there was real omelette next to the scrambled eggs mix that hotels usually serve.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel with really nice design features. Highly recommended.
Stayed 2 nights in Aug 2024

8/10 Good

The, Burnaby

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffers at breakfast service didn’t show their smiles, looking somehow serious to guests.
Stayed 3 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Beautilly done hotel, but my room with a king bed was cramped and stuffy. They loaned me a fan so i was comfortable. Windows do not open, no safe or fridge. Rooms were quiet, with a comfortable mattress. Definitely not a room for two travelers with large suitcase to unpack or need a work space for lap tops. It was great to have a tram stop just outside the hotel that will get you to the airport with one change for 4,10 €. Take the 9 train, either A or B. It is a16 minute walk to the # 2 ferry terminal. Street seemed safe at all hours.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Razvan

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

MARICHU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating upon check in. The breakfast is good. The tram to the city center was only a few steps away so convenient. Arranged our taxi to airport and even gave us boxed breakfast at 3 am. Would stay there again.
Stayed 4 nights in Jul 2024

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities
a room a bit small. breakfast is great... many options and plenty
Stayed 4 nights in Jul 2024

8/10 Good

Mia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover with late checkout
I found the room incredibly hot and was unable to lower air conditioner below 19.5. We enjoyed a great supper in hotel. It was easy access by car from port as we had holiday in Estonia
Stayed 1 night in Jul 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff and great atmosphere
Stayed 5 nights in Jul 2024

10/10 Excellent

Ruth

Stayed 2 nights in Jul 2024

10/10 Excellent

Allan, Tallinn

Stayed 1 night in Jul 2024

8/10 Good

Isabella

Stayed 7 nights in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly hotel. Room was on small side. But had all facilities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Meilong

Stayed 3 nights in Jun 2024