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31 Oct 2024 by Erkki Kerttula
Dear Jari,Thank you very much for your stay at NH Collection Helsinki Grand Hansa and for your wonderful rating. We are delighted to see that you have enjoyed your stay and we have managed to meet your expectations. We look forward to welcoming you back.With kind regards,Erkki KerttulaGuest Relations ManagerNH Collection Helsinki Grand Hansa
3 Sep 2024 by Erkki Kerttula
Dear Chantal,Please accept my sincerest apologies for not being able to respond you in German. I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for your amazing review. We are delighted to hear that you have enjoyed your visit and we have managed to meet your expectations. Positive feedback always encourages and inspires. Especially your comment about staff is touching. Once again, thank you for letting us be your home away home. Hopefully, we will see you soon again. A warm welcome back.With kind regards,Erkki KerttulaGuest Relations ManagerNH Collection Helsinki Grand Hansa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, multilingual staff, and concierge services are also featured at the luxury NH Collection Helsinki Grand Hansa. This 5-star Helsinki hotel is smoke free.
Available in some public areas: Free WiFi
NH Collection Helsinki Grand Hansa offers 224 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include dressing gowns and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hansa Cafe Bar&Brasserie – On-site restaurant.
Hansa Café Bar – On-site bar. Open daily.
Kupoli Cocktail Bar – On-site cocktail bar. Open daily.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
