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Family Quadruple Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Wolken Lodge, you're connected to a shopping centre and just a quick walk from Hengchun Old Town South Gate. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Bypass bistro
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and a lift
  • On-site recreation includes complimentary bicycles
  • Just a 3-minute drive from Kenting National Park and 10 minutes from Kenting Night Market
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Property Features

Wolken Lodge offers its guests a kids' pool, an outdoor pool, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. A rooftop terrace, spa services, and barbecue grills are also featured at Wolken Lodge. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Hengchun hotel.

  • 1 building
  • 24 guestrooms or units
  • 8 levels
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wolken Lodge offers 24 accommodations with minibars and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. 26-inch LED televisions come with premium cable channels. Bathrooms include slippers and hairdryers. This Hengchun hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • LED television
  • Cable channels
  • Premium channels
  • Down blanket
  • Pillow options
  • Housekeeping (on request)
  • Hairdryer
  • Slippers
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Bypass bistro – This bar specialises in American cuisine and serves dinner and light fare. Reservations are required.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 6:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: TWD 1500 per pet (varies based on length of stay), plus a one-time cleaning fee of TWD 1500 and a deposit of TWD 3000 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 6:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Google Pay
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property registry number - 54117816
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: TWD 3000 per day
  • Pet fee: TWD 1500 per pet (varies based on length of stay) plus a one-off TWD1500 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wolken Lodge Hengchun
  • Wolken Lodge
  • Wolken Hengchun
  • Wolken Lodge Hotel
  • Wolken Lodge Hengchun
  • Wolken Lodge Hotel Hengchun

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.