Hotel San Alberto

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Alberto

Outdoor pool
Interior
Standard Room | Down duvets, iron/ironing board, free WiFi
Reception
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Rosales y Serdan S/N, Hermosillo, SON, 83100
  • United States Consulate General Hermosillo
    5 min walk
  • Plaza Zaragoza
    5 min walk
  • Government Palace
    5 min walk
  • Hermosillo, Sonora (HMO-General Ignacio Pesqueira Garcia Intl.)
    15 min drive

Room options

Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel San Alberto

Hotel in Hermosillo with 24-hour front desk and outdoor pool
An outdoor pool, a meeting room and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a free food/drink shopping service and tour/ticket assistance.
Hotel San Alberto offers 75 air-conditioned accommodations, with complimentary bottles of water. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel San Alberto, you're just a quick walk from United States Consulate General Hermosillo. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, a concierge and tour or ticket assistance
  • Steps from United States Consulate General Hermosillo and 5 minutes on foot from Plaza Zaragoza
As a guest of Hotel San Alberto, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel San Alberto also features concierge services, a complimentary food/drink shopping service, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Hermosillo hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Alberto

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Alberto Hotel
Hotel Alberto
Hotel San Alberto
Hotel San Alberto Hermosillo
San Alberto
San Alberto Hermosillo
Hotel San Alberto Hotel
Hotel San Alberto Hermosillo
Hotel San Alberto Hotel Hermosillo

Hotel San Alberto Reviews

Reviews

5.0
Rating 10 - Excellent. 10 out of 145 reviews" "
Rating 8 - Good. 24 out of 145 reviews" "
Rating 6 - Okay. 30 out of 145 reviews" "
Rating 4 - Poor. 33 out of 145 reviews" "
Rating 2 - Terrible. 48 out of 145 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

2/10 Terrible

Ramon, Houston, tx

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old hotel, old furniture, bad bed, old pillows, only two power outlets, this hotel stay on the 1960’s. Poor breakfast and low quality hotel.
Stayed 4 nights in Oct 2019

6/10 Okay

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Location was perfect. Lobby was clean pool area was clean. Room was filthy. Bathroom was dirty as well. Some of the staff were amazing but there was just some that needed better customer service. They really need to upgrade on some of the furniture. Overall I would give it a 2⭐️
Stayed 2 nights in Apr 2019

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cuarto Economico
For the price it was okay, but I was alone and would not have brought my wife. I was put on the third floor with elevators out of service. The room faced the busy boulevard and extremely noisy. Draperies on windows instead of thin curtains would have helped. No phone to connect to outside or front desk. Hard mattress. A number of questionable hombres were wandering the halls. Room was clean and the desk clerk pleasant and helpful. Proximity was convenient for me to do business at the U.S. Consulate. I would book again but ask for a room away from the street.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cons: We made a reservation for the king side bed room, but at the hotel all they had available was the queen so we ended up paying more for less since they would not give us a refund. There's a lot of vagabonds in the area an a lot of loitering at the hotel premises, believe its due to being just a walking distance to the US Consulate. The whole hotel smelled like they just fumigated recently. . The room, tv, bathroom and decoration are very antique, like they really need to renovate/upgrade now. The Pros: They have a fenced parking with a security guard on post, they have irons on request. The hotel is walking distance to the US Consulate and to several fast food restaurants, DHL/Fedex, Telmex, Costco , etc...it is a good and cheap choice if you are just staying for one night, other than that better off go somewhere else.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the best of Hermosillo. Helpful Staff, Receptionist Josi in particular. Water pressure and hot water in shower were excellent. Very rustic, waystation for migrant workers, lots of men hanging around, uncomfortable for my wife and daughter, they were noisy all night. WI FI was lousy.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The good things about this hotel is it is centrally located and is in walking distance to the US consulate, main plaza, and university (which is where the best hot dogs on the planet are located). The staff is very friendly and will do their best to help you in whatever they can. The property feels secure and is watched throughout the night. That being said the staff can only do so much. This hotel needs a serious refurbishment. I understand you get what you pay for but that is a poor excuse in this hotel. The hotel has many broken items. It needs a paint job, many floor tiles are cracked and/or loose, and the smoke detectors need new batteries (how does the staff put up with that chirping all day?!). When we got to our room we immediately noticed the lights were not working. The guard came up and looked at it and said that he knew the hotel had more light bulbs but he was not allowed to go get them. He was very kind and he ended up getting light bulbs from another (I am assuming empty) room. The guard also helped us figure out how to use the TV because the TV is so old it uses a digital to analog converter and I was not used to that. In the morning I was treated to a cold shower. The first guy I spoke to said you had to just run the water (I ran it for 10 minutes), the person I spoke to said the pipe broke (I think this is what happened). The included breakfast (if it is open)is cereal, toast, orange juice, and milk.
Stayed 2 nights in Dec 2018

2/10 Terrible

Hector

Disliked: Staff & service, property conditions & facilities
Horrible Customer Service
Good property size and a couple amenities such as pool. Horrible service!
Stayed 1 night in Sep 2018

4/10 Poor

Rafael, Lake Elsinore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
hotel is old, outdated and dirty, beds are old and hard super uncomfortable. I would not recommend to any one. But for the price what do you expect!
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an old hotel, no carpet on floor, pretty dirty bathroom, and the front desk man was not a nice person
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT STAY IN THIS HOTEL
It would be the last hotel on earth that I would stay in. They dont even change blankets, bed are hard as a rock, rooms stink nasty, very very disappointed of this hotel.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The tv 📺 didn't work no phone service in the room
Stayed 9 nights in Feb 2018

4/10 Poor

Alejandro, el paso tx.

Disliked: Property conditions & facilities
BAD
Too close to noisy road, tv on room didnt work properly
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad ! Impossible to stay there !
Really bad ! Impossible to stay there ! Insects inside the rooms and beds !
Stayed 1 night in May 2017

8/10 Good

Juan Carlos

Liked: Room comfort
Reasonable value
This is one of the oldest lodges in the area, value is according to price, you get a espacious room. Amenities are not high end, but still acceptable (window AC, analog Tv, decent WiFi). Hot water is intermitent (not a problem in the summer). Biggest pluses are location and price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location in Hermosillo!
Nice, clean hotel near the university and cathedral plaza. Walking distance to business district as well. Staff very helpful and nice. Room good -- it is near the main corredor for Hermosillo, so, at times, noisy. Offers continental breakfast -- good coffee.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Virgil, Mexico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty rooms terrible smell
The rooms are very dirty, there was a terrible smell inbour room, the place is very old, the staff was friendly but I definitely would not recommend that s place to anyone.

8/10 Good

Dan, nomadic traveller

Liked: Cleanliness, staff & service
Most of the reception staff spoke English!
If your Spanish is as limited as mine then you appreciate finding people who can understand what you are saying. Almost at all times the receptionist on duty could speak English and give excellent direction. The entire staff was VERY VERY accommodating. You can roll your motorcycle through the lobby and park in the entrance way with the locked door. Just be curious and turn off your bike before entering the building. And ask permission first. They like gringos too. Leave a tip for the maids.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location
Within walking distance to the market and also the hot dog stands. Also Dona Maria's coyotas are not too far. Make sure you get a room off the street though. Helpful staff.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A Good Economical Choice
The hotel was conveniently located near my business. There was ample parking. The staff were very courteous and helpful.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Stay There Unless You Absolutely Must
I was bitten by bedbugs. There was no power button for the small TV. The "mattress" was actually a box spring. The staff were very courteous and helpful. I picked the hotel because it was within walking distance of my business.

6/10 Okay

Verified traveller

Hotel San Alberto
There was a very nice recepcionist, although they were lacking cleaning staff. The hotel was clean and the staff was nice.

10/10 Excellent

Bill & Susy Durden, Tucson, Az.

Liked: Cleanliness, staff & service, room comfort
We travel toHermosillo, Sonora, Mexico each year for the Mexican Independence Day and night of celebration. The hotel is one block from the American Consulate and one block from the Govenor's office and Zaragoza Plaza in and on which most of the celebrations take place. It is now in renovation and now owned by a large resort in San Carlos. The desk clerk, Alberto, remembered us from last year and the manager, Denora, welcomed us BUT we already felt comfortable.