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Best Western Ambassador Motor Lodge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Ambassador Motor Lodge

Property amenity
Private beach nearby
Land view from property
BBQ/picnic Area
Suite, Multiple Beds, Non Smoking, Balcony | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
296 Esplanade, Pialba, QLD, 4655
  • Esplanade
    1 min walk
  • Hervey Bay Historical Village Museum
    7 min walk
  • WetSide Water Education Park
    9 min walk
  • Hervey Bay, QLD (HVB)
    11 min drive

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room) | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room) | In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony | In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Exterior

Ramada Hervey Bay

Pool
Hot tub
Parking included
Free WiFi
4.4 out of 5, Excellent, (1110)
The price is CHF 123
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Ramada Hervey Bay

About this property

Best Western Ambassador Motor Lodge

Hervey Bay hotel in Pialba with private beach and outdoor pool
Along with an outdoor pool, this hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site.
Best Western Ambassador Motor Lodge offers 21 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Ambassador Motor Lodge. During your stay, you're just a quick walk from Esplanade. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Steps from Esplanade and 7 minutes on foot from Hervey Bay Historical Village Museum
  • Airport shuttle service available for a fee
A private beach is featured. As a guest of Best Western Ambassador Motor Lodge, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. The business-friendly Best Western Ambassador Motor Lodge also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hervey Bay hotel.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-6 PM weekends and public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Ambassador Motor
BEST WESTERN Ambassador Motor Lodge
BEST WESTERN Ambassador Motor Lodge Pialba
BEST WESTERN Ambassador Motor Pialba
Hervey Bay Best Western
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
Best Western Hervey Bay
Best Ambassador Motor Pialba
Best Western Ambassador Motor Lodge Hotel
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge Hotel Pialba

Best Western Ambassador Motor Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 152 out of 352 reviews" "
Rating 8 - Good. 140 out of 352 reviews" "
Rating 6 - Okay. 40 out of 352 reviews" "
Rating 4 - Poor. 15 out of 352 reviews" "
Rating 2 - Terrible. 5 out of 352 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities
If it had room service it would have been perfy
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with good proximity to the beach.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good basic
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. It was a family room and okay for a couple, though perhaps a bit small for 4 people if staying for and extended time. Staff were very friendly. The only downside for me was that it was a shower over a bath, especially for seniors not ideal, as it is easier to have a fall in these types of showers.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay thanks
Stayed 1 night in Jun 2024

8/10 Good

Tammie

Business traveller
Nice and quiet and super clean.
Stayed 1 night in May 2024

8/10 Good

Ashlyn

Liked: Property conditions & facilities
Disliked: Cleanliness
motel was amazing, but was alittle disappointed the room wasnt up to standard. the bed wasnt made properly, there was hair on the drain in the shower, only a half a roll of toilet paper no spares, dust on the benches, i am a cleaner myself. thats why i had stripped the bed.... thank you very much for a night away....
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
A small chopping board, sharp knife and a mat to wipe our feet at the front door wound have been great.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Anthony

Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Best Western ambassador on a number of occassions and the staff have always been courteous and the facilities clean well maintained. On my most recent visit, i accidently booked an incorrect date and the staff member was more than happy to move the booking for me even though it was originally a no refund booking. Very accommodating, friendly and efficient.
Stayed 1 night in Jan 2024

8/10 Good

Annette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location 10/10 amenities 8/10 (shower pressure low)
Stayed 4 nights in Dec 2023

10/10 Excellent

Bonnitta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. We will definitely be returning.
Stayed 3 nights in Dec 2023

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Generally the unit was clean however it was clear that the clothes hang closet had not been vacuumed in years. General the bath room wall and floor finishes were poorly maintained as grouting was cracked in many places, particularly in the internal corners. The fly screen in the bathroom was covered in lint/dust so air flow was minimal. Generally drapes and other elements were very tired indicating penny pinching on a major level. For the room rate paid I would expect way better.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenneth

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it it’s nice and friendly staff
Stayed 2 nights in Sep 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location,staff excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy check in, clean and opposite the ocean.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 4 nights in May 2023

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 1 night in May 2023

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious and comfortable m. Staff friendly and helpful. Short walk to the Main Street
Stayed 1 night in May 2023