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Highlander Mountain House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Highlander Mountain House

Exterior
Aerial view
Dining
Main House Deluxe King 2,3 | Iron/ironing board, free WiFi
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
270 Main Street, Highlands, NC, 28741
  • Highlands Playhouse
    3 min walk
  • Cullasaja River Gorge
    4 min walk
  • The Ruffed Grouse
    1 min walk
  • Tug's Proper
    1 min walk

Room options

View all photos for Main House Deluxe King 2,3

Main House Deluxe King 2,3 | Iron/ironing board, free WiFi

Main House Deluxe King 2,3

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bunkhouse Standard King

Bunkhouse Standard King | Iron/ironing board, free WiFi

Bunkhouse Standard King

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Main House Deluxe King 5

Main House Deluxe King 5 | Iron/ironing board, free WiFi

Main House Deluxe King 5

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Main House Standard Queen

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunkhouse Standard Queen Patio

Iron/ironing board, free WiFi

Bunkhouse Standard Queen Patio

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main House Deluxe King 4

Main House Deluxe King 4 | Iron/ironing board, free WiFi

Main House Deluxe King 4

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bunkhouse Standard Queen Balcony

Iron/ironing board, free WiFi

Bunkhouse Standard Queen Balcony

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main House Deluxe Queen 1,6

Main House Deluxe Queen 1,6 | Iron/ironing board, free WiFi

Main House Deluxe Queen 1,6

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Trailborn Highlands

Spa
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (41)
The price is CHF 211
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Trailborn Highlands

About this property

Highlander Mountain House

Inn in Highlands with restaurant and bar/lounge
A restaurant, a bar/lounge and a fireplace at reception are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided.
Highlander Mountain House offers 20 accommodations with a hairdryer. Flat-screen televisions come with cable channels. This Highlands inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Highlander Mountain House. During your stay, you're just a quick walk from Nantahala National Forest. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace and a fireplace at reception
  • Steps from Nantahala National Forest and Highlands Playhouse
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Highlander Mountain House also features a terrace and a fireplace in the lobby. Self parking is free.

This 3.5-star Highlands inn is smoke free.

Highlander Mountain House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bathroom

  • 20 private bathrooms
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Main Street Inn Highlands
Main Street Inn
Main Street Highlands
Main Street Inn
Highlander Mountain House Inn
Highlander Mountain House Highlands
Highlander Mountain House Inn Highlands

Highlander Mountain House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 150 reviews" "
Rating 8 - Good. 31 out of 150 reviews" "
Rating 6 - Okay. 22 out of 150 reviews" "
Rating 4 - Poor. 8 out of 150 reviews" "
Rating 2 - Terrible. 7 out of 150 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed for 3 nights, would have given 5 stars but the restaurant and bar were closed for our entire stay, “staffing issues”. Kind of inconvenient, but there are options within walking distance.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bunkhouse was rustic but comfy. Perfect place for our puppy’s first hotel stay. Very quiet. Walked to all the restaurants and shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed rustic elegance
A wonderful stay. Loved the cozy, rustic charm, though it was a little too luxurious to really be called rustic. Also had a delicious dinner at the Ruffed Grouse, part of the hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Kent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location of the hotel was excellent and convenient. It was the tiniest hotel room I’ve been in since the UK. Bed was okay. AC was awful, loud, and constantly recycling until I set it to 62. One of the worst rooms ever. It should have been a $50 room except for its location.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

james

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location and was very clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Tracey

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed
We would of appreciated a warm welcome from the smile-less front desk attendant. Our small room had a loud window air conditioner that kept coming on and turning off. It kept my wife from sleeping most of the night. Had trouble parking in the skimpy parking lot. We will not return.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway Highlands
Stayed 1 night in Aug 2024

6/10 Okay

AMIR, Orlando

Travelled with family
Liked: Amenities
Good location. The property is nice but rooms are very small.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Judith, Whittier

Great location.
Stayed 2 nights in Jul 2024

6/10 Okay

Scott

This is a tired old boutique hotel, jammed full of stuff, in a great location. Our room was very small and cramped. And the property needs a deep cleaning. The staff was very friendly. We would spend the extra money stay somewhere else.
Stayed 1 night in Jul 2024

6/10 Okay

Robert A

Disliked: Property conditions & facilities
Disappointed
Many aspects of the Inn were very quaint. However, in our room 2 on the first floor had several issues. Light bulbs were burned out and not replaced before our arrival. The blind on the door to the balcony was crooked and we were told by the receptionist she wasn't sure how to close the blind (pull it down). I was able to get it down then noticed the next morning it was off the hook. The balcony was so small that when you opened the door it hit the small bistro table and you had to turn sideways to get out. additionally, in the bathroom the hot water in the sink ran very slowly and never got beyond warm. The Inn advertised on Hotels.com that it had a restaurant and bar available. It did, but the restaurant closed after brunch on Sunday, which was our arrival day, but the bar was open until 6:30 that evening. Neither was reopened until Wednesday. Our departure was Tuesday, so we never were able to use either amenity. After our arrival we walked through the stores on Main Street ate dinner then walked more. All hotels had their outdoor lights and firepits lit. When we came back to HMH the receptionist didn't know why the outdoor lights weren't on, so we asked her to light the firepit. She attempted but couldn't turn on the propane tank, so my husband tried, and he was unable to turn the valve either as it had been over tightened. Most of the issues were corrected the next day, but that night the firepit was still not working and he found the lights just weren't plugged in.
Stayed 2 nights in Jul 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location. Bed was very comfortable. Loved sitting out front having wine.
Stayed 2 nights in Jul 2024

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jul 2024

6/10 Okay

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Insulting Hotel
For the price, it was Average. Came down for coffee & muffin at 9:00 am. Coffee was empty, no muffins as the invite. After lady finished her phone reservations, she got up & made more coffee. Would have paid for coffee, restaurant closed. Thought it took advantage of us for over $400 a night.
Stayed 1 night in Jul 2024

8/10 Good

Susan

Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Edna

Travelled with partner
Loved location, but parking was limited. The flagstone paving was a little hard to navigate.
Stayed 2 nights in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Judith

Business traveller
I like the vibe and the people are very nice. My room was super clean. I liked being in the bunk house bc it’s easy to move luggage with not many steps. I enjoyed my stay .
Stayed 2 nights in Jun 2024