A snack bar/deli, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, a front desk safe and a vending machine are on-site.
Microtel Inn by Wyndham Franklin offers 61 accommodations with a safe and coffee/tea makers. This Franklin hotel provides complimentary wireless Internet access.
Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Microtel Inn by Wyndham Franklin. During your stay, you're just a quick walk from Nantahala National Forest. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
Free continental breakfast served daily
Free WiFi
Free self-parking
Amenities include a front desk safe, a business centre and a lift
Guests have great things to say about the clean guestrooms and the helpful staff
Steps from The Factory and 3 minutes on foot from Smoky Mountain Center for the Performing Arts
Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business centre. The business-friendly Microtel Inn by Wyndham Franklin also features a vending machine, a front desk safe, and camper van/bus/lorry parking. Free self parking is available.
This Franklin hotel is smoke free.
Guests are served a free continental breakfast daily.
Room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
RV/bus/lorry parking on site
Food and drink
Free continental breakfast available daily
Snack bar/deli
Family friendly
Microwave on request
Refrigerator on request
Snack bar/deli
Conveniences
24-hour front desk
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Food and drink
Coffee/tea maker
Microwave on request
Refrigerator on request
Room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: USD 45.00 per pet, per night
Maximum 2 (weight limit: 40 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 45.00 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival.
We should mention
Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Microtel Inn Franklin
Microtel Inn Wyndham Franklin
Microtel Inn Wyndham Hotel Franklin
Franklin Microtel
Microtel Franklin
Microtel Inn Wyndham Franklin Hotel
Microtel By Wyndham Franklin
Microtel Inn by Wyndham Franklin Hotel
Microtel Inn by Wyndham Franklin Franklin
Microtel Inn by Wyndham Franklin Hotel Franklin
Microtel Inn by Wyndham Franklin Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stairs a bit creaky, and loud. The provided breakfast is okay, however the tables are right in the pathways between 1st and 2nd floor and it’s tight space for both. Room service kept providing new towels except would forget to take previous towels behind the door. Also the shower curtain bracket always felt like it was about to fall of the wall. The shower head not suitable for anyone over 6ft tall, plus just moving around the shower, felt and sounded worse than the stairs, so much creaky and cracking sounds like was going to fall through the floor. Otherwise was good stay with many options to eat in surrounding area.
Timothy
Stayed 3 nights in Aug 2024
10/10 Excellent
Tom
7 Aug 2024
Tom
Stayed 1 night in Aug 2024
10/10 Excellent
Rachel
3 Aug 2024
Liked: Cleanliness, amenities
Friendly and helpful
Rachel
Stayed 2 nights in Jul 2024
6/10 Okay
Debra
Travelled with family
29 Jul 2024
Liked: Room comfort
MICRO lives up to its name
Micro room sufficient. Towels too small, shower head improperly installed. Stayed at Hampton Inn 2nd night. Room much larger and cheaper.
Debra
Stayed 1 night in Jul 2024
6/10 Okay
Verified traveller
29 Jul 2024
Liked: Cleanliness
Not a handicapped accessible hotel.
We are handicapped and had requested a ground floor. When we arrived, we were on the 2nd floor with no elevator to carry us or our luggage up. We were told we could not swap rooms and were shown the message to the desk clerk that she was not to swap rooms. Nettie was at the front desk and was very concerned and wanted to help us. She could not get in touch with the manager to change our room. Nettie suggested we book a ground floor for the next day at a more expensive price. She only had one room left so we booked it. She wrote a note to the manager about our problem. The next morning the manager refunded our second floor room and only charged us the amount we had paid when we first booked.
All that being said, I will never book online again because we spent over an hour on the phone with them and never got any help. Thank God for the desk clerk and the manager at this Microtel. Still can’t believe they had NO ELEVATOR.
Pleasantly surprised. I hadn't been to this facility before and although directions to get into the property were somewhat confusing, the staff was helpful and pleasant and the stay was good. The breakfast was typical but clean and stocked. I was able to do some running around in the arra and the staff was very helpful with that.
Clifton
Stayed 1 night in Jul 2024
4/10 Poor
Joseph
22 Jul 2024
Liked: Room comfort
Disliked: Cleanliness
Find Better
I have to say that when you book through hotels.com, it seems like you get the worst room that they have. Our room was at the end of the hall next to the outside door with no lighting at all in that area.
We wanted to iron shirts for going out for dinner. The ironing board was ancient and both of us could not figure out how it works. Even the clerk at the front desk couldn't figure it out. It took 5 minutes to make it work but it was still far too low for a 6-ft 2-in tall person. Sounds like a petty complaint but it shouldnt be difficult to modernize the ironing board.
A coffee machine was offered with supplies to make coffee however there were no plugs near the desk at all. The only plugs in the hotel room were on the wall about 6 ft from the bed and on the other wall and one plug by the bedside, one in the bathroom. The bed was very comfortable and we slept very well. When we woke up in the morning our luggage was infested with ants because we left our luggage on a bench that abutted the window sill. I reported it to a bewildered front desk clerk who didn't send anyone to look at the situation while we were there.
The bathroom is very large with one light near the toilet. No light near the shower. The holder for the shower hose faced the room, not the tub. It was laying in the tub. You had to wet yourself first then find the hose with a soapy face to rinse off. For a Wyndham hotel, this was inexcusable. We deserved better. And breakfast, just poor. Enough said.
Annette “Nettie” on 2nd shift was very unprofessional. She wanted to argue with guests, refused to call a manager when asked, and had her husband, a non employee, doing things. She also couldnt help with the door key that wouldnt work.