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Dolphin Bay Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dolphin Bay Hotel

Exterior
Family Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds
Garden
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
333 Iliahi Street, Hilo, HI, 96720
  • Kalakaua Park
    7 min walk
  • Hilo Farmers Market
    13 min walk
  • St. Joseph Catholic Church
    14 min walk
  • Hilo, HI (ITO-Hilo Intl.)
    13 min drive

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Basic Studio, 1 Queen Bed, Kitchen

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Superior Studio, 1 Queen Bed, Kitchen

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Family Apartment, 1 Bedroom, Kitchen

  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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The price is CHF 199
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Dolphin Bay Hotel

Hotel in Hilo with free parking
Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site.
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Dolphin Bay Hotel. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features such as free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Hamakua Heritage Corridor and 7 minutes on foot from Kalakaua Park
Dolphin Bay Hotel offers its guests barbecue grills, tour/ticket assistance, and a garden. WiFi is free in public spaces. Dolphin Bay Hotel also features a picnic area, concierge services, and laundry facilities. Self parking is free.

This Hilo hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 7:00 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 598 reviews" "
Rating 8 - Good. 159 out of 598 reviews" "
Rating 6 - Okay. 24 out of 598 reviews" "
Rating 4 - Poor. 11 out of 598 reviews" "
Rating 2 - Terrible. 12 out of 598 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee and banana bread, ear plugs provided for the frogs. Only two blocks from downtown Hilo for dinner and shopping. Nice staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Laid back, friendly, very clean.
Stayed 10 nights in Aug 2024

10/10 Excellent

Jane

Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolphin stay
one night only. room was big! and tidy. Bit dated but for me that was no problem. Frogs at night outside were a pain but hey if you elect to sleep in the burbs then one needs to appreciate that will be part of the landscape
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely local spot for getaway weekend
This was a weekend trip with my nieces so we got a family room, which allowed for 2 bedrooms and a small kitchen, very nice, at a very affordable price. The Hotel does not have A/C but has ceiling and other fans, and is in the tropical forest so it was comfortably cool. Low key, local, very friendly. Comes with motel cats for we cat lovers. 7-10 minute walk to Hilo town and the farmers market, very convenient. Overall a great stay. I may come again with my husband for a fall weekend getaway. Also Hilo is easy to access Volcano National Park.
Stayed 2 nights in Jul 2024

8/10 Good

Estella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind. Banana bread was awesome. The location is quaint Hawaiian style with a beautiful garden out back.
Stayed 1 night in Jul 2024

6/10 Okay

Fiona

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property does not have air conditioning and that is not stated on the website.
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great efficiency conveniently located.
Great location in a residential area across the river but just a few blocks from downtown. Plentiful papayas, morning banana bread and avacados from onsite tree made in-room breakfasts delightful. A real find for those who want to cook their own meals.
Stayed 11 nights in Jun 2024

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is no AC in the rooms but the property overall is gorgeous. Easily accessible and a short drive to downtown hilo
Stayed 1 night in Jun 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and nice and it’s beautiful on the outside
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instead of driving home late we wanted a place to stay after going to the theater in Hilo. Dolphin Bay Hotel was perfect. Within walking distance to the theater, shops and restaurants made it a very convenient option. Our room and the entire area is very clean. Our room was airy and comfortable. Our host even upgraded at no extra charge. There was a complete kitchen and the shower and bath tub were great. The grounds are kept beautifully, staff were very friendly and helpful - we felt aloha from everyone. We will be back.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Stayed 1 night in May 2024

8/10 Good

MEREDITH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older property but well maintained. More of an inn or motel. Quaint. Small. Check in and check out are very easy and quick. Only ceiling fans but it was all right. We stayed only one night so didn’t get to hang out on the property very much. Ear plugs in the medicine cabinet to counter coqui frog noise.
Stayed 1 night in May 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, charming little hotel. Banana bread, coffee and fruit for breakfast was great! Loved having a kitchen. Allowed us to use the towels even after our check out so we could go to the beach and drop them off on our way to the airport.
Stayed 2 nights in May 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cutest little hotel! It’s like staying with friends or family. The staff is SO nice and the grounds are beautiful. Very well maintained and clean despite being retro. Loved the hot coffee and banana bread each morning and even enjoyed Obie the cat coming in to stay with us one night.
Stayed 3 nights in May 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, helpful. Hotel cat sweetheart, very friendly. Just great Hawai'i vibe.
Stayed 2 nights in Apr 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilo Experience
Property was comfortable and as represented. Staff friendly and obliging. Nice touch was complementary coffee and banana loaf each day for breakfast. We’d come back.
Stayed 2 nights in Apr 2024

6/10 Okay

Ann

Liked: Staff & service
Loved the garden and staff were friendly. Banana bread was good. Expedia did not make a distinction between rooms with and without a balcony. We wanted a balcony and the lady we very helpful in checking and letting us know that there was one available for an additional 20-30 per nigh. We agreed but was actually charged 40 per night. This was not what we originally agreed and seemed mean - especially considering the room was not booked. The balcony made the room and the original room we were allocated seemed dark and confined. As the property has several internet addresses it was difficult to find the one allocated and the correct password. The office closed at 7 so there was no one to ask. There was supposed to be instructions in our room but these were missing and we realized this too late. There were limited power points and as we had forgotten our power strip this meant we had to scatter our devices through the room. Again the office was closed at 7pm so we could not ask for a power strip. Would be great if the lamps could be updated to have power points USB connections and if new power points were added each side of the bed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hiroshi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed a beautiful morning of Hilo with free banana bread and coffee the hotel offer.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place - super friendly staff, fresh banana bread in the AM, and fresh papaya too. We had the family suite, and found it to be very comfy. Wish we could have stayed longer than one night.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, quiet with beautiful gardens and easy access to town. Staff friendly and helpful. Enjoyed ability to buy fresh food from local markets and use kitchenette to prepare breakfast and picnic lunch for the day. Appreciated availability of morning brewed coffee and particularly eco friendly supply of non paper mugs
Stayed 1 night in Mar 2024

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, it was just right size. Easy to get to, near the bay and restaurants. Morning coffee, banana bread and papaya. Easy check in, parking available, room with kitchenette, clean and staff were wonderful. Would stay again when visiting the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Sanjay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location with natural ambience and very friendly staff. They gave us a lots of free papayas and banana breads. If we come to Big Highland, I am going to book this hotel.
Stayed 2 nights in Mar 2024