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Hilo Reeds Bay Hotel

2.0 star property

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Photo gallery for Hilo Reeds Bay Hotel

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View from property
Lobby
Lobby sitting area
Deluxe Studio (1 King Bed) | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Naniloa Country Club
    ‪4 min walk‬
  • Liliuokalani Park and Gardens
    ‪10 min walk‬
  • Coconut Island Park
    ‪10 min walk‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Castle Hilo Hawaiian Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1184)
The price is CHF 249
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Castle Hilo Hawaiian Hotel

About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
This hotel features an outdoor pool, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are on-site.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilo Reeds Bay Hotel's great location. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features such as free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from Coconut Island Park and a 3-minute drive from Hilo Shopping Center
As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 368 out of 1005 reviews
Rating 8 - Good. 354 out of 1005 reviews
Rating 6 - Okay. 165 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 54 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family
I have stayed here several times and it is clean and reasonably priced
Stayed 1 night in Dec 2024

10/10 Excellent

Eslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Jeroboam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Nov 2024

6/10 Okay

Justin

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet the only noise at night was waves banging against the shore or the light rain. I did late night walking and no one bothered me. Downtown Hilo takes me 30 minutes to get there on foot- I walk fast. There’s a bus but it didn’t run often. Right now the bus fare is free . All that is going to change come 2025. So be aware.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Christian

Disliked: Cleanliness
Passable
Stayed 2 nights in Nov 2024

10/10 Excellent

Wei, HACIENDA HEIGHTS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC needed at all
Stayed 5 nights in Nov 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was my 3rd stay at this property. We use it as a low cost crash pad when visiting Hilo. Do not expect any fancy services, or even an elevator. But you get a clean room with wonderful staff, who closely monitor the safely of the property.
Stayed 5 nights in Nov 2024

8/10 Good

Louisa

Relaxing stay
Pleasantly surprised by this location. Nice view over the bay.
Stayed 3 nights in Nov 2024

6/10 Okay

Marjory

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived we were told that they had taken payment from my credit card. I told them that I had paid Expedia but they insisted that they were entitled to take the payment from my card. Hopefully I have not paid twice.
Stayed 1 night in Nov 2024

8/10 Good

Tisha Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Suhui

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. We got a recently renovated room with a kitchenette which was great. This place is not new and it’s not fancy. But we don’t need that. It felt like home. And I must repeat: the staff was wonderful.
Stayed 3 nights in Nov 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We check in late night 8pm. Staff are friendly and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Tim

Disliked: Property conditions & facilities
Just ok
Just ok
Stayed 3 nights in Nov 2024

10/10 Excellent

Tate Sanderson Music

Stayed 7 nights in Oct 2024

8/10 Good

Nancy, North Vancouver

Liked: Cleanliness, staff & service
The staff there were extremely friendly, very helpful. For instance, a young man helped us carry up eight heavy suitcases up the stairs. This is because there is no elevator in this building. The room was clean. The building is in dire need of a update or renovation.
Stayed 2 nights in Nov 2024

6/10 Okay

pam

Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, great bay views from our room, friendly staff and close to restaurants and the downtown area
Stayed 6 nights in Oct 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
A great, clean, functional room in great location. Has small kitchenette in the room which was great and the bed was so comfortable. There is no lift or air-con but not needed, the fans and ocean breeze were perfect. Awesome location with fantastic views, and the staff were so helpful and friendly. Will be back!!
Stayed 6 nights in Oct 2024

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Older hotel. Could use remodeling but this is a budget hotel. No air but our room was within feet of the water and we got a very nice breeze.. No beach but nice view. Our room was large. Bedding and linens smelled fresh and clean. Fine if you're on a budget.
Stayed 1 night in Oct 2024

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, friendly staff.
Stayed 2 nights in Nov 2024