Hilo Reeds Bay Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilo Reeds Bay Hotel

View from property
Lobby sitting area
Lobby
Deluxe Studio (1 King Bed) | Terrace/patio
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Naniloa Country Club
    ‪4 min walk‬
  • Liliuokalani Park and Gardens
    ‪10 min walk‬
  • Coconut Island Park
    ‪10 min walk‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

Standard Studio (2 Double Beds)

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(46 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Double Beds

8.0 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio (1 King Bed)

7.4 out of 10
Good
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds, Bay View

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
This hotel features an outdoor pool, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are on-site.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilo Reeds Bay Hotel's great location. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features such as free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Coconut Island Park and a 3-minute drive from Hilo Shopping Center
As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1010 reviews" "
Rating 8 - Good. 356 out of 1010 reviews" "
Rating 6 - Okay. 162 out of 1010 reviews" "
Rating 4 - Poor. 69 out of 1010 reviews" "
Rating 2 - Terrible. 56 out of 1010 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Free

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2024

8/10 Good

Davin

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Richard, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Older facility well managed in great location. Definately select a Bay View Room!
Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, but badly needs A/C!
Nice room, and the staff are very helpful. Two things though - A/C is badly needed, and the wi-fi signals are very week in the rooms, that is why they suggest connecting in the lobby. Nice view of the bay & pool from the balcony. The kitchen sink, silverware and plates, glasses, etc. was great to have, and the big fridge was nice too.
Stayed 2 nights in Oct 2024

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that we could view the water, watch people fishing and hear the waves. The balcony was a cool place to sit. Appreciated the the kitchenette to cook. The hotel is showing it's age but it was clean and staff seemed to care about the place. Convenient to the airport. Good resonable priced place to explore Hilo and surrounding area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Stayed 2 nights in Sep 2024

8/10 Good

Troy

Travelled with partner
Liked: Staff & service
I little old but still a nice place to stay
Stayed 2 nights in Sep 2024

4/10 Poor

Matt

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No elevator. Sketchy area. Lots of live-in tenants
Essentially a weekly motel where people live. Not an actual HOTEL in the sense of anything remote to a resort or traveler friendly property.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
Great service, very friendly. The security person even helped carry my luggage to my room and gave suggestions for places to eat. We had an incredible view of the ocean and could hear the waves lapping against the shore.
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Business traveller
Easy to find and near delicious restaurants.
Stayed 1 night in Sep 2024

8/10 Good

slobodan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great customer service. Clean room . Exactly what we needed for overnight stay while visiting big island .
Stayed 1 night in Sep 2024

10/10 Excellent

Richard, Bellingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dated facility that has a caring management and staff. Bay view rooms are Grrreat!
Stayed 1 night in Oct 2024

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Sesilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access & safe
Stayed 2 nights in Sep 2024

10/10 Excellent

joseph, Chino Hills

Stayed 1 night in May 2024

4/10 Poor

Christiane, federal way

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown property in a beatiful setting.
Stayed 1 night in Sep 2024

10/10 Excellent

Lola

Stayed 1 night in Sep 2024

4/10 Poor

Keith

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JEREMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No A/C but it was nice they had 2 fans in the room and a ceiling fan
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a "luxury" hotel, but it's clean, has great refrigetator/freezer, some dishes & utensils in additional to the microwave & coffee maker, a deep sink & dishwashing liquid/sponge. The ceiling fan kept the room cool & the little balcony had a screen door so we could enjoy the trades.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl and A.G.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to hotel for overnight stays in Hilo. Friendly staff, locally owned, yes it's not upgraded, but very comfortable and close to everything. The pool is a big bonus.
Stayed 1 night in Sep 2024

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice.
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property with the basic amenities(coffee maker, hair dryer, laundry on property). Nothing fancy but with an older Hawaiian vibe, very cool. Nice views of the harbor and easy walking to the wonderful Lili'oukalani park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the only below great feature was the television service other than that everything was excellent
Stayed 2 nights in Aug 2024