Montage Palmetto Bluff

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montage Palmetto Bluff

2 outdoor pools, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
Property grounds
5 Bedroom Village Home | Premium bedding, down duvets, pillow-top beds, minibar
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
477 Mount Pelia Road, Bluffton, SC, 29910
  • May River Golf Club at Palmetto Bluff
    3 min walk
  • Farmers Market of Bluffton
    26 min drive
  • Heyward House Historic Center
    26 min drive
  • Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    48 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

5 Bedroom Village Home

  • 348 sq m
  • Resort view
  • Sleeps 12
  • 4 King Beds and 4 Double Beds

Room, 1 King Bed (Forest View Inn)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Lagoon View (Inn, Lagoon View)

  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Lagoon Guest House)

  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 4 Bedrooms (Montage Residence 1033)

  • 291 sq m
  • Resort view
  • Sleeps 12
  • 1 Double Sofa Bed and 4 King Beds

Villa, 4 Bedrooms (Village)

  • 307 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

Room, 4 Bedrooms (Montage Residence 1010)

  • 291 sq m
  • Resort view
  • Sleeps 12
  • 1 Double Sofa Bed and 4 King Beds

Room, 1 Bedroom (Montage Residence 1003)

  • 532 sq m
  • Lagoon view
  • Sleeps 12
  • 4 King Beds and 2 Queen Beds

Room, 1 Bedroom (Montage Residence 1002)

  • 480 sq m
  • Lagoon view
  • Sleeps 10
  • 1 Queen Bed and 4 King Beds

Room, 4 Bedrooms (Montage Residence 1004)

  • 463 sq m
  • Lagoon view
  • Sleeps 9
  • 1 Queen Bed and 3 King Beds

Room, 1 King Bed, Lagoon View (Guest House)

  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Inn)

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Guest House Lagoon)

  • 42 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Lagoon View (Guest House)

  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Lagoon Guest House)

  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Villa, 4 Bedrooms (Village)

  • Resort view
  • Sleeps 8
  • 4 King Beds

Room, 1 King Bed, Balcony (Forest View)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Inn)

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Cottage, 1 King Bed, Accessible, River View

  • 106 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Magnolia Cottage)

  • 116 sq m
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

Room, 2 Bedrooms (Montage Residence 1005)

  • 262 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Cottage, 1 King Bed, Lagoon View

  • 106 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 3 Bedrooms (Montage Residence 1008)

  • 270 sq m
  • Resort view
  • Sleeps 11
  • 3 King Beds and 2 Double Sofa Beds

Suite, 1 King Bed with Sofa bed (Palmetto)

  • 93 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 3 Bedrooms (Montage Residence 1034)

  • 327 sq m
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Lagoon Guest House)

  • 90 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 3 Bedrooms (Montage Residence 1035)

  • 327 sq m
  • Lagoon view
  • Sleeps 10
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Suite, 1 King Bed with Sofa bed (Carolina)

  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Village Home

  • 267 sq m
  • Resort view
  • Sleeps 4
  • 2 King Beds

Presidential Suite, 1 King Bed with Sofa bed

  • 232 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Bedroom Village Home

  • 282 sq m
  • Resort view
  • Sleeps 6
  • 3 King Beds

Room, 2 Bedrooms (Montage Residence 1006)

  • 205 sq m
  • Resort view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Villa, 1 Bedroom (Village)

  • Resort view
  • Sleeps 12
  • 5 King Beds

Cottage (Forest View)

  • 106 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Cottage, River View

  • 106 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite (Forest View Inn)

  • 74 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Cottage, 1 Bedroom, River View (Cottage)

  • 124 sq m
  • River view
  • Sleeps 6
  • 1 Double Sofa Bed and 1 King Bed

Cabin, 1 Bedroom, Poolside (Guest House)

  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Poolside (Guest House)

  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Poolside (Guest House)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Montage Palmetto Bluff

Riverfront Bluffton hotel in Palmetto Bluff with 5 restaurants
Along with 5 restaurants, this smoke-free hotel has a marina and 2 outdoor pools. WiFi in public areas is free. Additionally, a full-service spa, a golf course and 2 bars/lounges are on-site.
Montage Palmetto Bluff offers 198 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down duvets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Bluffton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Montage has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Montage Palmetto Bluff. During your stay, you're just a quick walk from May River Golf Club at Palmetto Bluff. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 5 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 5 restaurants, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, manicures and pedicures or reflexology at Spa Montage
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • 0.2 mi (0.3 km) from May River Golf Club at Palmetto Bluff and 10.6 mi (17.1 km) from Farmers Market of Bluffton
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Montage Palmetto Bluff offers its guests a full-service spa, a golf course, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 5500 square feet (511 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Montage Palmetto Bluff. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Bluffton hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
River House Lounge – On-site tapas bar.
Cole's – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Buffalo's – This restaurant specialises in southern cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
The Canoe Club – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Octagon – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Montage Palmetto Bluff is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffalo's
  • Cole's
  • Octagon
  • River House Lounge
  • The Canoe Club

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,500 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with premium channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 64.2 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 50 for adults and USD 10 to 50 for children
  • Airport shuttle fee: USD 240.00 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: USD 240.0 (one-way), (up to 17 years old)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 64.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Montage Palmetto Bluff offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Inn Palmetto Montage Resort
Palmetto Bluff
Palmetto Montage
Inn Palmetto Bluff
Inn Palmetto
Inn At Palmetto Bluff, An Auberge Hotel Bluffton
Hotel At Palmetto Bluff
Resort At Palmetto Bluff
Montage Palmetto Bluff
Montage Palmetto Bluff Hotel
Montage Palmetto Hotel
Montage Palmetto
Inn At Palmetto Bluff An Auberge Hotel Bluffton
The Inn at Palmetto Bluff
The Inn At Palmetto Bluff A Montage Resort
Montage Palmetto Bluff Resort
Montage Palmetto Bluff Hotel
Montage Palmetto Bluff Bluffton
Montage Palmetto Bluff Hotel Bluffton

Montage Palmetto Bluff Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 176 out of 206 reviews" "
Rating 8 - Good. 16 out of 206 reviews" "
Rating 6 - Okay. 6 out of 206 reviews" "
Rating 4 - Poor. 6 out of 206 reviews" "
Rating 2 - Terrible. 2 out of 206 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing stay for the 2nd year in a row. Beautiful property, wonderful food and exceptional service. Blessed to spend out family vacation here! We had 14 people from 11 to 87....there is something for everyone!
Stayed 6 nights in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing stay!! Beautiful property, wonderful, helpful staff, great food!
Stayed 4 nights in Aug 2024

6/10 Okay

Vernon

Liked: Cleanliness, staff & service
Beware ridiculous Junk fees
Hotel is nice, but not spectacular. It is a poster property for JUNK FEES. When paying $675 per night for a basic room, it's insulting to be hit with multiple junk fees. $55 daily resort fee, when almost no resort amenities are free ($40 for pickleball court), $17 bell porterage fee (never seen that one before); $30 for valet parking (maybe justified in city properties where car is in a garage, but I could see my car from the front door the whole time!), $6.75 "destination fee" (what could this be for???), and finally a $1 "donation" to the local conservancy. This property gives the industry a bad reputation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had an amazing time during our stay. The staff was amazing. The property was beautiful, peaceful and quiet. Big shout out to Carmela who was in the concierge room and provided us with information about golfing and other things to do during our stay. It was raining one day and she was on her way home for the evening. She actually handed my husband and I her umbrella to take. My husband and I were celebrating our 19 year anniversary. This was the vacation I needed. We will definitely be returning again without the kids!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Owen

Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Great trip and always enjoy our time at the Montage. Josh was great getting us situated in our room and providing good tips on dinning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings, attentive staff, lovely and spacious rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Saroj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and hotel
An impeccable hotel! Service beyond anything I have ever seen. The welcome cocktail was delicious!
Stayed 1 night in Jun 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at the Montage Palmetto Bluff. The service is unparalleled, and the staff go out of their way to ensure a lovely stay. They have golf carts to shuttle you to and from places on site (dinner, shopping, boating, etc). Additionally, the staff will handle any and all reservations on your behalf. The complimentary bikes allow guests to enjoy a charming way to sight see. There are just so many amenities for a couples weekend or family fun. We loved our weekend away and look forward to returning.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is spectacular, very quiet and relaxing. There is a nice size lap pool that was often empty which we particularly enjoyed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Stayed 3 nights in May 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Victor, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people, always ready to assist. Nice restaurants on the property. Beautiful nature! Very quiet. Special thanks to Carmela, concierge who did more than expected to provide us with maximum service.
Stayed 4 nights in May 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend a stay here
Incredible attention to detail and everyone was incredibly pleasant and helpful from a customer service. They really make you feel at home and I don't think I have dropped the stresses of everyday life so quickly before, big tip of the cap to the Montage team and amenities for helping that happen.
Stayed 1 night in May 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a special stay!
Stayed 2 nights in May 2024

6/10 Okay

Spencer

Travelled with partner
Disliked: Cleanliness, staff & service
The Montage is located in a community called Palmetto Bluff which is tranquil & stunning. That said, one should be well aware of one significant issue; the hotel is "pet friendly." If you appreciate accommodations that do not smell like wet dog, stay away. The carpets are disgusting. I have included some pictures but unfortunately I cannot include the sensation of smell in my review. The stains in the carpet are partially masked by the rug pattern but trust that, in person, the stains are plentiful. Also note, that the pictured carpet had been “deep cleaned.” And finally, the photo of chewed wooden legs are from 2 separate rooms. My sinuses went haywire & ruined all 10 days of our trip in the area & beyond. I STRONGLY suspect there had been cats in the room at some point due to the explosive reaction I suffered. I pleaded to find us a carpet-free room which they finally did on our 3rd day of a 5 night stay. A manager actually asked “have we done anything wrong?” and “the website says we are pet friendly and there are pictures of carpet there as well.” Really? No amount of the hotel's "deep cleaning" can nullify the allergens or smell. In fairness I have given the hotel 3 stars for two reasons. The grounds are fabulous & the pet policy may appeal to some. That said, benefit from my VERY unfortunate experience and STAY AWAY IF YOU HAVE ANY LEVEL OF ALLERGY OR SIMPLY DON’T WANT TO LIVE WHERE DOG AND PERHAPS OTHER ANIMALS HAVE BEEN TAKING CARE OF BUSINESS FOR YEARS
Stayed 5 nights in Apr 2024

10/10 Excellent

Kathryn, Charleston

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10! Staff is always so accommodating. Can’t wait to go back
Stayed 2 nights in Apr 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024