When we arrived we were unable to find 1 chamber of Commerce drive. It was 6:30 pm and we finally got our passes from the pass gate at the entry to Palmetto Dunes. It was not easy. We had a 4 and 6 tear old and it was extremely frustrating and time consuming. There was a used band aid, full of hair on the floor in the downstairs bedroom, when we arrived. One of the grossest things I have ever seen in rental. The shades in one of the upstairs bedrooms and the downstairs bedroom would not raise all the way. This was extremely frustrating, as we missed great sunshine with the shade half drawn, every day. There were no screens on the windows on the first floor. We had planned to grill our dinner one night and the grill would not ignite, so we made alternative plans. It would have been nice to have a crew on standby to switch out the grill (which was done the next day). But the inconvenience of not having the grill available when we had planned to use it left a bad feeling for all the family, as we ended up ordering pizza, which was not everybody's favorite. Other than that, we had a good time, but will consider other facilities next time.