Rock Island Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rock Island Resort

Exterior
Aerial view
Lobby sitting area
Quadruple Room | Desk, iron/ironing board, bed sheets
Building design

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Barangay Cambatong, Hinatuan, Surigao del Sur, 8310
  • Enchanted River
    3 min walk
  • San Agustin Parish Church
    17 min drive
  • Harip Beach
    38 min drive
  • Bislig (BPH)
    68 min drive

Room options

Matrimonial Room

  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • 9 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Bunk Beds

Room for 8

  • Sleeps 9
  • 3 Single Bunk Beds OR 2 Double Beds and 2 Single Bunk Beds

Room for 9

  • Sleeps 12
  • 3 Single Bunk Beds and 3 Double Beds

Room for 6

  • Sleeps 8
  • 3 Single Bunk Beds

Similar properties

About this property

Rock Island Resort

Beachfront hotel with relaxing spa services
At Rock Island Resort, hit the beach where you can enjoy snorkelling, then dine on-site at Rock Island Seafood. Limited housekeeping is available.
Rock Island Resort offers 20 air-conditioned accommodations, with portable fans. Rooms open to balconies. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Rock Island Resort. During your stay, you're just a quick walk from Enchanted River. Free breakfast, free self-parking and a restaurant are available.
  • Free local cuisine breakfast served daily
  • Free self-parking
  • Enjoy local cuisine and ocean views while dining at Rock Island Seafood
  • WiFi in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 0.2 mi (0.3 km) from Enchanted River and 7.8 mi (12.5 km) from Harip Beach
  • Cats and dogs welcome free of charge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have WiFi for a fee.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Rock Island Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hinatuan hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 9:30 AM.
Rock Island Seafood – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in some public areas: WiFi (PHP 10 per hour)

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rock Island Seafood

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Massage

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: PHP 10 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Rock Island Resort Hinatuan
Rock Island Hinatuan
Rock Island Resort Hotel
Rock Island Resort Hinatuan
Rock Island Resort Hotel Hinatuan

Rock Island Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 44 reviews" "
Rating 8 - Good. 13 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 5 out of 44 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best resorts that I have ever had the pleasure to stay; the people are nice and friendly; I highly recommend
Stayed 1 night in Aug 2024

2/10 Terrible

JAMES J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked thru expedia, paid in full for 4 double room for me and my family. Website is not ear about the resorts including transportation. We arrived there via small boat.the front desk is not aware of our booking .they gave us the 8 person room instead of the actual preferred room of choice. The room they gave us is terrible. Toilet has no toilet seat. Walls of bathroom has holes. There is no shower. Toilet has no flush. Drain from the sink is just going to the floor. No wifi. I have pictures of their room bec i feel being robbed of what i paid for. Even the cheapest hotel is better than this resort can offer.
Stayed 1 night in Jun 2024

2/10 Terrible

Emelita

Stayed 2 nights in Jan 2024

2/10 Terrible

Erich C

Stayed 1 night in Apr 2023

4/10 Poor

Jorn

Stayed 1 night in Apr 2023

8/10 Good

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My rate for this place is pleasing only because, it was brownout. No electricity in the Island. Management should take care of the Generator. This is a beautiful place, there is a plan for more beautification of the resort per the owner Mr. Smith,Rich that I meet with his Filipino wife. They are very kind couple and the staffs were amazing. We booked 1 night because is very near to Enchanted River. There are so many Hidden beautiful beach resorts near by that traveler should check it out. This is not a 5 star hotel & please don't expect to much, you are in the small island surrounded with water, and no credit card, everything here is cash, but the rate for the money to stay here is affordable and worth it if you want an adventure. lastly, we have a free breakfast. In the future I would love to go back.Thank you so much guys and nice to meet you all!
Stayed 1 night in Mar 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Rock Island Resort. Short boat taxi ride to a little island paradise. The staff was very pleasant and helpful. Short distance boat taxi to the the Enchanted River. This resort was so relaxing and calm. Just what we needed. I would recommend to anyone needing a nice getaway and enjoy the beauty of the Philippines.
Stayed 2 nights in Oct 2022

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice 👍 location, very quiet, very nice restaurant
Stayed 1 night in Aug 2022

6/10 Okay

DR. GERALD A., Tarlac City

Travelled with family and small children
Disliked: Staff & service
The property is an island so access is thru a banca that charge Php 200 per way. You park your car at the Barangay where a tanod will look after it (for a fee). The room is small, bed and mattress are uncomfortable, bathroom is small, has no hot shower, not even a place to hang your clothes, but with free basic toiletries. Aircon however is adequate, but electricity is unreliable. Free breakfast is OK with danggit (makunat), hotdog, egg, rice, coffee or Milo. Lunch or dinner however is quite pricey and not much choice of food. There are small floating outdoor cottages but the beach is uninviting and is full of sea weeds. The resort is near the Enchanted River and Sibadan Fish Cage for close encounter with Brenda the Manta ray. The American owner (a one-time basketball player) is unsociable. There were only a few guests, maybe because tourism is still opening up.
Stayed 1 night in May 2022

8/10 Good

Rodolfo Go

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Aiza

Travelled with partner
Disliked: Staff & service
Nice place to stay, but disappointed some of the staff in restaurant not really must be friendly to the guest....
Stayed 2 nights in Mar 2022

10/10 Excellent

ludy rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort is super clean and the staff is friendly. But go for the peace and ocean views, sunrise, snorkling...so cool!
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Liked the fish. Some of the food was good. The staff was terrible. Treated us poorly until the owner showed up and they were a little nicer. Staff charged us substantially more for meals then the owner. Same meal different price. Probably putting the extra in their pockets. Also staff was going to charge more for the boat rides and life jackets then what the actual charge was. The staff was not good. I had my fiancé and some her family go here for a few days for some relaxation. They weren’t expecting a lavishly fancy place. But it would have been nice for them to be treated good by a friendly staff. Probably won’t ever go here again. Going to try Britannia next time we visit Mindanao. I haven’t been to this area of the Philippines yet. But if my Filipino family wasn’t impressed I’m sure I wouldn’t be either.
Stayed 3 nights in May 2021

10/10 Excellent

Di, Quezon City, Philippines

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is an excellent place to relax and temporarily free yourself from stress. Highly recommended!
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s location is beautiful and unique, built on a small island just a short boat ride away from the famous Enchanted River. It’s almost like staying on a ship or yacht, with a restaurant and long pier built over the coral reef extending from the island. Great value for your money. Rooms are simple and small. The bathroom has no toilet flush, and water needs to be poured into the toilet from a side bucket (Filipino style, that many international tourists find difficult to get used to). Anyhow, the purpose of this location is to spend time outside of the room.
Stayed 1 night in Dec 2019

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bathroom without warm water and small toilet without reservoir !!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here in March with my fiance and again last week. It is a very beautiful hidden gem in the Orient and a bargain. The fried garlic peanuts are wonderful as are the staff. She had fish and I had curry chicken, amazing food
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff .. we had problems initially with our confirmed hotels.com reservation due to delayed communications from hotels.com to the resort that almost left us without a room, but the resort accommodated us graciously. Great small island rustic resort as long as one does not expect more than basic lodging facilities and amenities. Make sure to contact resort directly before you arrive to ensure your reservation and further instructions for getting there.
Stayed 1 night in Jul 2019

8/10 Good

Kirsten Joy

Liked: Staff & service, property conditions & facilities, room comfort
Enjoyed Rock Island
We did enjoy our stay. Food is ok and affordable. We enjoyed their service especially in assisting us for the island hopping tour. They are very accomodating especially when we request for glass and coke. Need improvement in the CR.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Bonding @ ROCK Island Resort
Nice place, foods are good, well-accommodated staffs, air is fresh and very solemn place except communication signal is weak, no WIFI and no TV in the room.
Stayed 1 night in May 2019

10/10 Excellent

Jocimaconro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quite
The best getaway place for the family
Stayed 1 night in Apr 2019

10/10 Excellent

DBCooper, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food good and not pricey but misleading. A sign for Shakes CLEARLY says 60 PHP but inside the restaurant ANOTHER sign says 70 PHP. Very nice manager, the ladyboy servers were so-so in the restaurant, actually rude to my lady. They said breakfast was at 6:30 and not 6 am. So she went to the buffet intended for the Muslim conference and got us a plate. One morning we were not served coffee and eggs, they said they did not have any. Yeah sure The next day coffee and eggs were included. This place despite restaurant issues was indeed amazing. It takes a boat to get there from the enchanted river. 150 PHP about $3 USD Island Hopping for 2 was 500 PHP. I swam with a shark and Stingray for only 20 PHP (about 20 USA Cents!) I cannot wait for the Zipline to come through. I will be back because this place is magical, well kept and very beautiful!
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
The place was overrated
The place was overrated, there are other hostels in Hinatuan town proper that can give comfort and ease with a much lower price. The staff were not so accomodating and approachable (except for the personnels in their restaurant) I would not recommend this place especially if you’re only staying overnight and has plans visiting Enchanted River and other tourist spots for the whole day. P.S. this resort is a boat ride away from Enchanted River, one way ride cost P150 good for 5pax. So imagine the additional costs if you’re travelling alone or has only 2-3pax in your group.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, only issue was rhat they had wifi but so slow it could never be used.
Stayed 2 nights in Jan 2019