Caravelle Saigon

5.0 star property
VIP Access

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Photo gallery for Caravelle Saigon

2 bars/lounges, poolside bar
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Terrace/patio
Outdoor pool
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
19 - 23 Lam Son Square, District 1, Ho Chi Minh City
  • Dong Khoi Street
    ‪1 min walk‬
  • Union Square
    ‪2 min walk‬
  • Ho Chi Minh City Hall Square
    ‪2 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Signature King - SIGNATURE LOUNGE PRIVILEGES

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Opera View Suite - SIGNATURE LOUNGE PRIVILEGES

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Heritage Suite - SIGNATURE LOUNGE PRIVILEGES

  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Premium - SIGNATURE LOUNGE PRIVILEGES

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite - SIGNATURE LOUNGE PRIVILEGES

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Studio - SIGNATURE LOUNGE PRIVILEGES

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two bed room Suite - SIGNATURE LOUNGE PRIVILEGES

  • 136 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Signature Twin - SIGNATURE LOUNGE PRIVILEGES

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

Opera King

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Opera Twin

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Caravelle Saigon

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Caravelle Saigon offers 333 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Kara Spa has massage/treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at Caravelle Saigon. During your stay, you're just a quick walk from Ben Thanh Market. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body scrubs, Swedish massages or reflexology at Kara Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Union Square and Ho Chi Minh City Hall Square
  • Airport shuttle service available for a fee
Caravelle Saigon offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Caravelle Saigon. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
NINETEEN Restaurant – This buffet restaurant serves breakfast, brunch and dinner.
Cafe de l'Opera – This café serves breakfast, brunch and dinner. Open daily.
Reflections – This fine-dining restaurant only serves dinner. Open daily.
Saigon Saigon Rooftop Bar – On-site bar. Open daily.
Tapas Kitchen – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 590,000 for adults and VND 295,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe de l'Opera
  • NINETEEN Restaurant
  • Reflections
  • Saigon Saigon Rooftop Bar
  • Tapas Kitchen

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The booking confirmation, either electronic or hard copy, along with matching photo identification must be presented at check-in. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property's signature lounge is open from 6 AM-10 PM daily. This property enforces a smart-casual dress code in the lounge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 2000000 per night
  • A damage deposit of VND 2000000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 590000 for adults and from VND 295000 for children
  • Airport shuttle fee: VND 1790000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Caravelle Saigon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Caravelle Ho Chi Minh City
Caravelle Hotel
Caravelle Hotel Ho Chi Minh City
Hotel Caravelle
Caravelle Saigon Hotel Ho Chi Minh City
Caravelle Saigon Hotel
Caravelle Saigon Ho Chi Minh City
Caravelle Saigon
Caravelle Hotel Saigon
Caravelle Saigon Hotel
Caravelle Saigon Ho Chi Minh City
Caravelle Saigon Hotel Ho Chi Minh City

Caravelle Saigon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 764 out of 1018 reviews
Rating 8 - Good. 164 out of 1018 reviews
Rating 6 - Okay. 46 out of 1018 reviews
Rating 4 - Poor. 20 out of 1018 reviews
Rating 2 - Terrible. 24 out of 1018 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ruin wonderful experience of HCMC here
I was traveling around the world, and Ho Chi Minh City was my final destination. To celebrate my month-long journey, I purchased a welcome gift as part of my stay. Unfortunately, what was unveiled was not the thoughtful experience I expected but rather the ignorance and irresponsibility of the staff. At the check-in counter, the receptionist claimed that there was no such thing as a welcome gift. Initially, I assumed she was working on resolving the matter, but two hours passed without any follow-up. When I inquired again, the experience manager stated that he couldn’t locate the purchase in the system and asked me to prove it myself. Later, he shifted the blame onto me, suggesting the issue arose because I had made a last-minute booking. Adding to the disappointment, the room itself was in a deplorable condition—there were traces of human feces in the toilet and pigeon droppings on the window. After enduring this ordeal for over four or five hours past check-in, extending well past midnight, the resolution offered was a single drink at the cafe. I declined, as what I purchased explicitly stated a "Welcome Gift Upon Arrival." The timing of such a gesture is crucial, and a belated offering renders it meaningless. Had this not been a five-star hotel, I would have had no expectations and, therefore, no disappointment. However, this was a five-star property, and the staff's lack of professionalism and poor service utterly ruined my day. Stay at a proper 5-star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Lieu, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic
Stayed 2 nights in Nov 2024

10/10 Excellent

Irais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Michael, woburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and exec floor is a must. No expedia benefit even though promised and they tried to charge for an upgrade which should have been given for free
Stayed 3 nights in Nov 2024

10/10 Excellent

BachHuong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Location. Location. N excellent services from the staffs. Bar none. Make sure you visit the spa. I had a 1-hour $32USD foot massage & my skin glowed for weeks after.
Stayed 2 nights in Nov 2024

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Wonderful and historic hotel - staff are amazing. Rooftop bar - the view and entertainment were excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the buzz of the city. Walkable to many places of interest. Rooms were clean and beds very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Daniel, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly unique historic hotel that offers a great stay with kind caring staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 3 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

BachHuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best location. You can walk everywhere within 15-25’. I love the location n the hotel illustrated history pre 1975.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lana

Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

JAIME, Bogota

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always stayed at Caravelle when in Ho Chi Minh. It’s clean, luxurious, well located and all at a reasonable price. I highly recommend it for a leisure or business visit.
Stayed 2 nights in Nov 2024

8/10 Good

WOLFGANG

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Pleasant gym and pool area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tri, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Signature lounge is exceptional. Room is super clean. Staff is friendly and very professional.
Stayed 4 nights in Nov 2024

10/10 Excellent

Senthold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

AHMED, BATU CAVES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adore it all. But the check in staff was unprofessional. Shes nice person and I believe that she needs more training. Other than that everything was perfect, and I will come back to the same suite maybe in 2 months
Stayed 2 nights in Nov 2024

10/10 Excellent

Vi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and their pool is beautiful. Clean hotel and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Tu San

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff whole heartedly provided 5 star service. Pleasant atmosphere and beautiful breakfast especially the fruit selections.
Stayed 2 nights in Nov 2024