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Ciao SaiGon Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ciao SaiGon Hotel & Spa

Front of property
Sun deck
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000
  • Hoang Van Thu Park
    10 min walk
  • Gia Dinh Park
    15 min walk
  • Tan Son Nhat Market
    3 min drive
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    11 min walk

Room options

View all photos for Deluxe Twin with Window

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin with Window

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite Double with Window

Minibar, in-room safe, desk, blackout curtains

Suite Double with Window

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double with Window

Deluxe Double with Window | Minibar, in-room safe, desk, blackout curtains

Deluxe Double with Window

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family 04 Pax with Window

Minibar, in-room safe, desk, blackout curtains

Family 04 Pax with Window

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Ciao SaiGon Hotel & Spa

Hotel connected to the convention centre in Tan Binh with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and massage/treatment rooms.
Ciao SaiGon Hotel & Spa offers 60 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Ciao Spa has 6 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
With your stay at Ciao SaiGon Hotel & Spa, you're connected to the convention centre and just a quick walk from Parkson CT Plaza. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or facials at Ciao Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • 7 minutes by car from Ben Thanh Market and 6 minutes from War Remnants Museum
  • Airport shuttle service available for a fee
Ciao SaiGon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ciao SaiGon Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Ho Chi Minh City hotel is smoke free.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • 2,016 buildings
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ciao SaiGon Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Ciao SaiGon Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 89 out of 240 reviews" "
Rating 8 - Good. 102 out of 240 reviews" "
Rating 6 - Okay. 26 out of 240 reviews" "
Rating 4 - Poor. 14 out of 240 reviews" "
Rating 2 - Terrible. 9 out of 240 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thuylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed overnight waiting to transit to another flight so was very conveniently located close to the airport
Stayed 1 night in Aug 2024

8/10 Good

Hau

Travelled with family
Liked: Staff & service, property conditions & facilities
We like spacious rooms and quiet
Stayed 1 night in Aug 2024

6/10 Okay

Nhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overally, the hotel is clean and quite near the airport. However, breakfast is quite poor. Food and Beverage staff is not friendly. I booked 1 single room and 1 double bedroom. For double bedroom, he said I will have 3 voucher only for breakfats whileas it’s supposed to be 4 voucher. I didn’t like to argue with him at the restaurant. My single room added my 2 years old son. And my double bedroom is for my brother’s family which has 3 people. The F&B staff said he is flexible for me by adding more noodle in my soup so my 2-yr-old can share with me. My son will not be allowed for breakfast. My family is 4 adults, one 11-yr-old girl and one 2-yr-old boy but there are 5 breakfast voucher. Moreover, the evening receptionist looked not welcoming. Security guards are the nicest staff overal.
Stayed 1 night in Jul 2024

6/10 Okay

Lu

Disliked: Cleanliness, property conditions & facilities
The room condition was under standards. There were signs of water damages on walls, ceilings and bathroom cabinet. Shower’s drain was blocked and there were sharp nail under the room carpet next to the ceramic floor. We report them to the receptionist, hopefully these will be fixed. On a positive note however, restaurant staff was very polite and responded carefully to our request. Choices at breakfast are limited to 2.
Stayed 1 night in Jul 2024

8/10 Good

Desmond

Business traveller
Liked: Cleanliness, room comfort
Decent
Decent hotel but it doesn't look like a 4 stars hotel.
Stayed 1 night in Apr 2024

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient place
Front desk and restaurant Staff are super friendly and professional, quick to respond to requests, rooms are clean and efficient. Be prepared for a hot room when you first get in, The AC took a couple of hours to cool the room, but once it’s on, it works perfectly. Don’t plan to bring durian back to the hotel as requested by staff. Breakfast menu is the same every day, and you can request different dishes If you want to. There are free instant coffee tubes and tea bags but ramen noodle is not free , hotel should have been more clear on stuff that is left on counter, whether they are free or charged. Location is so close to the airport, and surrounding areas have many eateries and coffee shops. I wanted to return to this hotel later for 5 more days and asked if they would honor the same rate but they refused. I then booked a 8.2 hotel 2 minutes away and got a much lower rate than my previous rate at Ciao. They’re losing my business and missing out on my loyalty and patronage.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kwok Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024

8/10 Good

Va

Travelled with partner
We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Stayed 1 night in Jan 2024

8/10 Good

Joe

Stayed 1 night in Jan 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it very difficult to cross “trường sơn” street if walking around the area because the whole long street has no cross street light for pedestrians.

6/10 Okay

Mia

Business traveller
Stayed 3 nights in Dec 2022

2/10 Terrible

William J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
Stayed 1 night in Nov 2022

6/10 Okay

christopher

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff speaks Poor English, no spa, won’t allow masseuse to room,terrible food nothing westerners would eat. This is why the hotel restaurant had no people in it. Took 3 hours for the AC to cool the room and staff didn’t understand me when I complained. We left a day early and paid for another hotel losing one nights payment just to be comfortable.
Stayed 2 nights in Oct 2022

6/10 Okay

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room surrounding area felt unsafe. No food availability at night and no food service close
Stayed 2 nights in Oct 2022

8/10 Good

Luoc

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2022

6/10 Okay

Nghia

Stayed 2 nights in Apr 2022

10/10 Excellent

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/10 Poor

Kazuki

Business traveller
Disliked: Staff & service, property conditions & facilities
Not as expected
Not as expected. Facilities such as bar, restaurant, spa not operating but not informed in the reservation site. Not essential but disappointing.
Stayed 1 night in Dec 2020

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING ! Unmarried couples cannot share a room.
A very modern hotel, recently refurbished. Comfortable bed , great deep soaking bathc / large bathroom. WiFi a bit erratic, and TV has very few Western/English channels. Breakfast a bit disappointing , like most VN hotels in the Covid period , the buffet has been cancelled and they switch to a single dish a la carte menu with no refills on coffee or juice. Waiter was excellent. I missed the hotels.com smallprint , they do not allow unmarried guests to share a room. That included my fiancee. Strangely, they would allow me to pay for another room , yet allow us both to stay in the original room, so it's a bit of a scam. This archaic VN law has never been enforced at the 20+ hotels I have stayed in. Strange that the Hotel enforces this, so probably a scam.
Stayed 1 night in Nov 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Overall Good
Close to airport. Friendly, helpful staff. No steet noise. Couldn't get the tv to work. Internet was slow and spotty. Good place to stay if you need to get to the airport early moning.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Ponyt, Quebec city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport and within walking distance, which was nice. The fact that there was a window in the shower was a bit weird but I guess that's all right. Something i have not seen in hotel rooms before was a weight balance. We really enjoyed how awesome the door system was and how nice the staff was to us.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The service was really great but for a four star rated property, I was only pleased with my stay because I was staying one night. 24 hour check in was really helpful and it was super close to the airport. It wasn’t really as clean as it should have been and spa and pool are still under maintenance. Good for a short stay, would not stay long.
Stayed 1 night in Dec 2019