Best Western Plaza Hotel Saugatuck

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plaza Hotel Saugatuck

Exterior
Lobby
Iron/ironing board, free cots/infant beds, rollaway beds, WiFi
Indoor pool, pool loungers
Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Hot tub

Explore the area

Map
3457 Blue Star Highway, Saugatuck, MI, 49453
  • Clearbrook Golf Club
    6 min walk
  • Kalamazoo Lake
    12 min walk
  • Saugatuck Dunes State Park
    14 min walk
  • Holland, MI (HLM-Park Township)
    19 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plaza Hotel Saugatuck

Hotel with free breakfast, near Lake Michigan
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Best Western Plaza Hotel Saugatuck offers 52 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plaza Hotel Saugatuck. During your stay, you're just a quick walk from Clearbrook Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the location
  • Within a 10-minute walk of Clearbrook Golf Club and Roan and Black Contemporary Gallery
Best Western Plaza Hotel Saugatuck offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available. Best Western Plaza Hotel Saugatuck also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Saugatuck hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Saugatuck
Best Western Plaza Saugatuck
Best Western Saugatuck
Saugatuck Best Western
Saugatuck Best Western
Best Western Saugatuck
Best Western Plaza Hotel Saugatuck Hotel
Best Western Plaza Hotel Saugatuck Saugatuck
Best Western Plaza Hotel Saugatuck Hotel Saugatuck

Best Western Plaza Hotel Saugatuck Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 1000 reviews" "
Rating 8 - Good. 374 out of 1000 reviews" "
Rating 6 - Okay. 176 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fabio

Stayed 4 nights in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine, no problems
Very friendly. A bit worn. Overworked staff during the breakfast as they could not keep up though not overly crowded. Nice place.
Stayed 2 nights in Sep 2024

6/10 Okay

JANE

Travelled with family
Liked: Staff & service
a bit run down. love saugatuch
Stayed 2 nights in Aug 2024

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean hotel. My only issue was both days hot food was almost empty. No biscuits either day.
Stayed 2 nights in Sep 2024

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Old need updating. Not worth $200 a night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joan Alexandria, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our weekend events!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and felt very safe as 2 women travel on our own. Fantastic selection for breakfast and fab staff.
Stayed 5 nights in Sep 2024

6/10 Okay

Stephen

Liked: Staff & service
smelly
Stayed 2 nights in Sep 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Owners are such great people. Went above and beyond to be accommodating to our group of six!
Stayed 2 nights in Sep 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No Wifi was disappointing, and the breakfast was cheap, otherwise I was very satisfied.
Stayed 1 night in Sep 2024

6/10 Okay

KARA

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Cheryl R Casco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
For how much is charged per night, I expected better quality and service. The plumbing in our bathroom was terrible. I explained it to the front desk and she handed me a plunger. I had the sign on my door for our room to be made up (more so for the issue with the toilet than anything) and it wasn't touched. Breakfast food was mediocre at best, we didn't even bother eating it the 2nd day. I told all of this to the gentleman at the front desk at check out and all he said was "ok". Side note..... The elevator is slower than molasses.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

David, Washington

Not a good breakfast at all Very poor lighting in the bathroom
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Melissa

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
So expensive for nothing
Got there very early and had no breakfast left, rotten apples left, cold coffee. Air-conditioning was sparatic.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location.
Stayed 1 night in Aug 2023

8/10 Good

Rodney

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Charles

Stayed 2 nights in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
vacation
Overall, the hotel was just so-so. Although our room was clean, the room was somewhat dated and the amenities were below average. Pillows were small / flat; the breakfast area was minimal. Overall condition of property was below average. Compared to other Best Westerns we have stayed at, we were disappointed.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra, LAFAYETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and nestled in a wooded area. Lovely staff. Good breakfast. (get there early) Clean. A little dated but very clean. Would definitely recommend.
Stayed 3 nights in Aug 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When pulling out of the parking lot and attempting to turn left the pine trees need to be trimmed/cut backed so you can see the traffic approaching on the right!
Stayed 2 nights in Aug 2024

4/10 Poor

rc

Disliked: Property conditions & facilities, room comfort
Poor environment 😞😞 o
It was convenient to stay there, close to downtown Saugatuck however there are concerns. The motel is rundown, it desperate need of of a do over. Breakfast was cold. Linens were well worn, even holes in some. Halls were poorly lit, dark. Very difficult to understand the people behind the desk. When coming to Saugatuck again we will not stay there nor recommend to anyone.
Stayed 1 night in Aug 2024