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Best Western Hotel Causeway Bay

3.5 star property

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Photo gallery for Best Western Hotel Causeway Bay

Balcony
Lobby sitting area
View from room
Lobby sitting area
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Times Square Shopping Mall
    ‪3 min walk‬
  • Wan Chai Road
    ‪4 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪19 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior City View Twin Room

Room amenity

Superior City View Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior City View Queen Room

In-room safe, free WiFi, bed sheets

Superior City View Queen Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

Room amenity

Standard Room, 2 Single Beds, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard City View Queen Room

In-room safe, free WiFi, bed sheets

Standard City View Queen Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

Deluxe City View Twin Room | In-room safe, free WiFi, bed sheets

Deluxe City View Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe City View Queen Room

Room amenity

Deluxe City View Queen Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Rosedale Hotel Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1077)
The price is CHF 48
for 1 room
includes taxes & fees
19 May - 20 May
Rosedale Hotel Hong Kong

About this property

Best Western Hotel Causeway Bay

Hotel with a fitness centre, steps from Times Square Shopping Mall
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, Access to hot tub and concierge services are on-site.
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Our customers tell us they can't get enough of Best Western Hotel Causeway Bay's great location. During your stay, you're just a quick walk from Times Square Shopping Mall. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
Best Western Hotel Causeway Bay offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 200 out of 1005 reviews
Rating 8 - Good. 345 out of 1005 reviews
Rating 6 - Okay. 257 out of 1005 reviews
Rating 4 - Poor. 116 out of 1005 reviews
Rating 2 - Terrible. 87 out of 1005 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pratiek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2025

10/10 Excellent

Efa

Liked: Staff & service, property conditions & facilities
I would recommend it for safety and low budget
Stayed 2 nights in Jan 2025

6/10 Okay

Anna

Travelled with partner
We felt itchy after sleeping in your bed. Also your clerk didn't order a taxi for us. We are elderly and have to lug our baggage to the corner of the street to get a taxi.

10/10 Excellent

Hong Kuan, PALO ALTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place to stay and the price is fair.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Causeway Bay, Hong Kong. Rooms were clean and the view was amazing from my room.
Stayed 1 night in Jan 2025

2/10 Terrible

Gem

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely Disappointing Stay – Would Not Recommend I was shocked by the condition of this hotel. The staff displayed poor attitudes, even raising their voices at check in. The room was in terrible condition with a poorly designed layout; there wasn’t even any place to open a cabin-sized suitcase except on the bed. Basic amenities like toothbrushes and bottled water were not provided. The carpet and room smelled musty, making the environment uncomfortable. While the toilet was marginally better than a public restroom, it fell far below acceptable standards for a hotel. Overall, the experience was closer to a subpar motel than a proper hotel. I strongly advise against booking here.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter, Scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This BW hotel is in the city centre of Hong Kong island in vicinity to Wanchai and Causeway Bay, the famous visiting districts for the tourists. Public transports including buses, trams and MTR, are easily accessible in a few minutes walk. Restaurants, grocery shops and shopping centres are nearby. I will go for this BW again in my next trip to Hong Kong!
Stayed 4 nights in Dec 2024

4/10 Poor

Jake

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place wasn’t terrible, nice view from our room, and nice building sure, but our key cards or the door lock wouldn’t work once or twice a day so it made it really inconvenient and slightly sketchy. And my least favourite part was the bed. Most uncomfortable mattresses ever at a hotel.
Stayed 7 nights in Dec 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet service not always available
Stayed 12 nights in Dec 2024

4/10 Poor

Ramci, Chicago

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Ice. No Microwave. The Queen size bed in the room size are too tight..
Stayed 3 nights in Dec 2024

6/10 Okay

Lucia

Disliked: Cleanliness, property conditions & facilities, room comfort
The space is too small. Have to call cab by yourself
Stayed 4 nights in Dec 2024

10/10 Excellent

Peiruu

Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin, Colma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price . I reserved a room for 3 nights, but I endedup staying 5 . Clean service for the room every day . Close to all kind of transportation. Laundry service and food and everything you might want near by
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Shirley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping person with poor attitude. I asked if I could have one more towel and was told not allowed. The room is really small. Entrance is at the alley way which so happened to be the back door of some shops. Feels not safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to major areas and plenty of transportation
Stayed 9 nights in Dec 2024

8/10 Good

Wee Jin Ho Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Allan

Disliked: Staff & service, property conditions & facilities
Tried to ask the staff via chat message, the response was very rude!
Stayed 2 nights in Aug 2024

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer Bias

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

No tooth brush or toothpaste. Only provided 1 towel between myself and wife.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

6/10 Okay

Brenda Sheung Man

Travelled with family
Disliked: Property conditions & facilities
Property is old and not enough storage
Stayed 26 nights in Nov 2024

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

6/10 Okay

christopher, Honolulu

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff Old rooms
Stayed 1 night in Nov 2024