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Cosmo Hotel Hong Kong

4.0 star property

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Photo gallery for Cosmo Hotel Hong Kong

Terrace/patio
Exterior
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk
20-inch flat-screen TV with cable channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
375-377 Queen's Road East, Wan Chai, Hong Kong
  • Queen's Road East
    ‪1 min walk‬
  • Causeway Bay Shopping Plaza
    ‪5 min walk‬
  • Happy Valley Race Course
    ‪5 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Room (free breakfast box & meal coupons)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room (free breakfast box & meal coupons)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Cosmo Two-Bedroom Suite

Cosmo Two-Bedroom Suite | Living area | 20-inch flat-screen TV with cable channels, TV

Cosmo Two-Bedroom Suite

  • 84 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room (free breakfast box & meal coupons)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (free breakfast box & meal coupons)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Room amenity

Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Triple Room

  • 26 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Room amenity

Superior Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Quad Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Quad Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room - Weekly Housekeeping Service & max. 20lb Laundry

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room - Weekly Housekeeping Service & max. 20lb Laundry

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (free breakfast box & meal coupons)

Room amenity

Superior Room (free breakfast box & meal coupons)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Room

Dorsett Wanchai Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1006)
The price is CHF 139
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Dorsett Wanchai Hong Kong

About this property

Cosmo Hotel Hong Kong

Family-friendly Hong Kong hotel in Wan Chai with free local shuttle
A fitness centre, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Cosmo Hotel Hong Kong offers 142 accommodations with minibars and a safe. 20-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cosmo Hotel Hong Kong. During your stay, you're just a quick walk from Times Square Shopping Mall. Enjoy features like free WiFi in public areas and free train pick-up service, plus a gym.
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 8 minutes by foot from Times Square Shopping Mall and a 3-minute drive from Hong Kong Convention and Exhibition Centre
  • Free train station pick-up, train station drop-off and local-area shuttle service
As a guest of Cosmo Hotel Hong Kong, you'll find a fitness centre, a terrace, and multilingual staff. Public spaces have free WiFi and wired Internet. An area shuttle within 1.5 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. The family-friendly Cosmo Hotel Hong Kong also features coffee/tea in common area, concierge services, and laundry facilities.

This 4-star Hong Kong hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free area shuttle up to 1.5 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 7:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: HKD 110 for adults and HKD 110 for children
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: HKD 440
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 428.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately HKD 110 for adults and from HKD 110 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 428.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cosmo Hong Kong
Cosmo Hong Kong Hotel
Cosmo Hotel
Cosmo Hotel Hong Kong
Hong Kong Cosmo
Hong Kong Cosmo Hotel
Hong Kong Hotel Cosmo
Hotel Cosmo
Hotel Cosmo Hong Kong
Hotel Hong Kong Cosmo
Cosmo Hotel Hong Kong Hotel
Cosmo Hotel Hong Kong Hong Kong
Cosmo Hotel Hong Kong Hotel Hong Kong

Cosmo Hotel Hong Kong Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

David, SAN MATEO

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed there for 6 nights and the first day arriving we had to pull our luggage up the hill to the hotel and for 2 elderly people it was not convenient for us. The room was clean but bathroom light in shower didn't work and faucet was loose almost falling off. The box breakfast was nice to have but could've warmer. Compared to the Dorsett limited staff and services like afternoon treats or cooling water (lemon or lime) as you come back from a hot day. Not a lot of smiling faces to greet or help your luggage or bulky items. No carts to help take luggage to our room or someone too help. The lighting seemed dim most of the time. The area for boiling water and microwave and coffee was not the best but adequate. The rating of 7.4 is probably accurate as for the price we will look elsewhere for slightly more to get better amenities and service.
Stayed 6 nights in Nov 2024

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
This hotel shares the shuttle service with it's sister hotel Dorsett Wan Chai. The shuttle is a great help as the nearest subway station is about 10 minutes walks away. Cosmo advertised laundry service is available but you actually have to go to Dorsett to use their washers and dryers. It's kind of inconvenient even though it's only about a minute walk away, Once in a while, I could smell cigarette smoke coming out from the ventilaion system, mostly late in the night. Also there is no soap available by the sink, you have to turn around to use the bottle fixed to the wall above the bath tub.
Stayed 14 nights in Oct 2024

6/10 Okay

Shun

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel corridor on our level smelled mouldy. The bathroom sink top is not very clean. There’s a bath tub but I can feel it’s not very clean, therefore we only took showers during our 9 nights stay. The mugs and rinsing glasses in the room has also got coffee/tea marks on it, hence we drank out of the bottle the entire time. What puts me off the most is, the fridge is not cool enough for my soy milk, a few of our items actually went off from the fridge temperature. What I liked was, it was quiet and has a nice city view. Walkable distance to the trams to Kennedy Town. They also offered breakfast in a box each morning, so that was handy.
Stayed 9 nights in Oct 2024

8/10 Good

wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is small
Stayed 4 nights in Aug 2024

4/10 Poor

Ambi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
.
Stayed 3 nights in Aug 2024

8/10 Good

Jia Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the customer service from the hotel staff.
Stayed 5 nights in Aug 2024

8/10 Good

wing

Travelled with partner
Liked: Amenities
Shuttle bus
Stayed 5 nights in Aug 2024

8/10 Good

TIM KEUNG, Birmingham

Liked: Cleanliness
Stayed 20 nights in Jul 2024

8/10 Good

Jia Jian

Travelled with family
Liked: Staff & service, amenities
I liked about the cleanliness of the room and it is very convenient for shopping and dining.
Stayed 6 nights in Jul 2024

8/10 Good

Jia Jian

Travelled with family and small children
Liked: Staff & service, amenities
I did not like that the luggages could not hold for overnight and the staff did not explain well about directions from MTR station to the hotel. I liked the facilities and shuttle service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo jr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kuai

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The interior is clean but a little bit old.
Stayed 2 nights in May 2024

6/10 Okay

Amy

Stayed 14 nights in May 2024

6/10 Okay

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff saves the day- otherwise a terrible place.
Hotel is in terrible condition, in desperate need of a refresh. Would not recommend it. Staff were incredibly helpful- there was a bad storm and I got drenched trying to get a taxi to the city- the staff help dry me with towels and offered me a hot cuppa tea.
Stayed 4 nights in Apr 2024

10/10 Excellent

Wing Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are also providing free shuttle bus service that connects us well to the popular destinations.
Stayed 3 nights in Apr 2024

6/10 Okay

Soo May, Issaquah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is dated. Though, acceptable cleanliness but if hotel amenities is big on your list, I would not choose to stay here. The hotel is pretty far from Wan Chai MTR station. You can catch bus 10 in front of the hotel which it will eventually take you down to the main street where you can catch MTR. When I took it, it literally stop at each stop, do it took about 10 mins. The hotel offers shuttle but at their sister hotel down the block, still convenient but they only run once an hr. Taxi costed me $300 to the airport in the early morning hours. They do not offer bottled water in the room.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Business traveller
Good for a night or two
Front desk is helpful. Hotel is in a great location. Carpets in room are not clean. Water provided downstairs only which is inconvenient
Stayed 2 nights in Apr 2024

4/10 Poor

Wan Sau Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why it could be called VIP? It is very old and not maintained. 2 cockroaches in 7 days stay. I think the staffs did regular cleaning in rooms but I doubt much is done to the building. Carpet is stained everywhere.
Stayed 9 nights in Mar 2024

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Amenities
It’s very poor standard!

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms were a bit dated (we stayed in 2 different rooms). Staffs were friendly and helpful. Location is great for us. Will likely stay again
Stayed 7 nights in Mar 2024

8/10 Good

Vivian sin sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really worth for what you paid
Stayed 8 nights in Mar 2024

4/10 Poor

Sargon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was rated 4 stars. I was charged over $900 HKD the last night I stayed there. I really feel it does not deserve a 4 star rating and feel I was over-charged. I took some pictures and would like to send them to your team.
Stayed 4 nights in Mar 2024

8/10 Good

Mark

Stayed 2 nights in Mar 2024

4/10 Poor

DANILO II

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Read me first
The staff was amazing, they are very accommodating. My only comment was the bed I requested for a single double / queen size bed but they give us to single bed put together. They only have 2 pillows that seems like it was used for months the pillows are not comfortable at all. The location of the hotel is very nice
Stayed 3 nights in Feb 2024