Family-friendly hotel with free local area shuttle and fitness centre
A fitness centre, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Cosmo Hotel Hong Kong offers 142 accommodations with minibars and a safe. 20-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cosmo Hotel Hong Kong. During your stay, you're just a quick walk from Times Square Shopping Mall. Enjoy features like free WiFi in public areas and free train pick-up service, plus a gym.
Free WiFi and wired Internet
To-go breakfast served daily for a fee
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a gym
8 minutes by foot from Times Square Shopping Mall and a 1-minute drive from Pacific Place
Free train station pick-up, train station drop-off and local-area shuttle service
As a guest of Cosmo Hotel Hong Kong, you'll find a fitness centre, a terrace, and multilingual staff. Public spaces have free WiFi and wired Internet. An area shuttle within 1.5 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. The family-friendly Cosmo Hotel Hong Kong also features coffee/tea in common area, concierge services, and laundry facilities.
This 4-star Hong Kong hotel is smoke free.
For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Free area shuttle up to 1.5 kilometres
Area shuttle
Free train station pick-up shuttle from 7:30 AM to 9:30 PM
Train station shuttle at scheduled times
Free train station drop-off
Food and drink
Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: HKD 110 for adults and HKD 110 for children
Coffee and tea in common areas
Things to do
Gym
Family friendly
Free area shuttle
In-room babysitting
Laundry facilities
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible path of travel
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Hair dryer
Shampoo
Shower
Slippers
Toilet paper
Towels provided
Entertainment
20-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Electrical adapters
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: HKD 440
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for HKD 428.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for to-go breakfast: from approximately HKD 110 for adults and from HKD 110 for children
Late check-out fee: HKD 440 (subject to availability)
Rollaway bed fee: HKD 428.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
We should mention
Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Cosmo Hong Kong
Cosmo Hong Kong Hotel
Cosmo Hotel
Cosmo Hotel Hong Kong
Hong Kong Cosmo
Hong Kong Cosmo Hotel
Hong Kong Hotel Cosmo
Hotel Cosmo
Hotel Cosmo Hong Kong
Hotel Hong Kong Cosmo
Cosmo Hotel Hong Kong Hotel
Cosmo Hotel Hong Kong Hong Kong
Cosmo Hotel Hong Kong Hotel Hong Kong
Cosmo Hotel Hong Kong Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good clean hotel with very helpful staff.
There is a shuttle bus but we used taxis as they are cheaper than the IK.
Great views from our 15th floor room.
No breakfasts but the room price was so low I was happy.
Very courteous and polite staff. We were allowed early check in and late check out without any hassle.
Rooms were clean and hotel is very conveniently located to restaurants and public transport.
The hotel had advertising for an in-house bar next to the elevator on my floor. The downstairs area where the bar used to be was now a storage area. Where's the gym? In the Dorsett. Where's the laundry service? In the Dorsett. Ah well, I got what I paid for and by all observations both the bed, shower and toilet were clean.
We stayed there for 6 nights and the first day arriving we had to pull our luggage up the hill to the hotel and for 2 elderly people it was not convenient for us. The room was clean but bathroom light in shower didn't work and faucet was loose almost falling off. The box breakfast was nice to have but could've warmer. Compared to the Dorsett limited staff and services like afternoon treats or cooling water (lemon or lime) as you come back from a hot day. Not a lot of smiling faces to greet or help your luggage or bulky items. No carts to help take luggage to our room or someone too help. The lighting seemed dim most of the time. The area for boiling water and microwave and coffee was not the best but adequate. The rating of 7.4 is probably accurate as for the price we will look elsewhere for slightly more to get better amenities and service.
David
Stayed 6 nights in Nov 2024
6/10 Okay
Raymond
Travelled with family
16 Nov 2024
Liked: Cleanliness, staff & service
This hotel shares the shuttle service with it's sister hotel Dorsett Wan Chai. The shuttle is a great help as the nearest subway station is about 10 minutes walks away. Cosmo advertised laundry service is available but you actually have to go to Dorsett to use their washers and dryers. It's kind of inconvenient even though it's only about a minute walk away, Once in a while, I could smell cigarette smoke coming out from the ventilaion system, mostly late in the night. Also there is no soap available by the sink, you have to turn around to use the bottle fixed to the wall above the bath tub.
The hotel corridor on our level smelled mouldy. The bathroom sink top is not very clean. There’s a bath tub but I can feel it’s not very clean, therefore we only took showers during our 9 nights stay. The mugs and rinsing glasses in the room has also got coffee/tea marks on it, hence we drank out of the bottle the entire time. What puts me off the most is, the fridge is not cool enough for my soy milk, a few of our items actually went off from the fridge temperature.
What I liked was, it was quiet and has a nice city view. Walkable distance to the trams to Kennedy Town. They also offered breakfast in a box each morning, so that was handy.
I liked about the cleanliness of the room and it is very convenient for shopping and dining.
Jia Jian
Stayed 6 nights in Jul 2024
8/10 Good
Jia Jian
Travelled with family and small children
21 Jul 2024
Liked: Staff & service, amenities
I did not like that the luggages could not hold for overnight and the staff did not explain well about directions from MTR station to the hotel.
I liked the facilities and shuttle service.
Hotel is in terrible condition, in desperate need of a refresh. Would not recommend it. Staff were incredibly helpful- there was a bad storm and I got drenched trying to get a taxi to the city- the staff help dry me with towels and offered me a hot cuppa tea.
The hotel is dated. Though, acceptable cleanliness but if hotel amenities is big on your list, I would not choose to stay here. The hotel is pretty far from Wan Chai MTR station. You can catch bus 10 in front of the hotel which it will eventually take you down to the main street where you can catch MTR. When I took it, it literally stop at each stop, do it took about 10 mins. The hotel offers shuttle but at their sister hotel down the block, still convenient but they only run once an hr. Taxi costed me $300 to the airport in the early morning hours. They do not offer bottled water in the room.
Soo May
Stayed 2 nights in Apr 2024
6/10 Okay
Verified traveller
Business traveller
7 Apr 2024
Good for a night or two
Front desk is helpful. Hotel is in a great location. Carpets in room are not clean. Water provided downstairs only which is inconvenient
Not sure why it could be called VIP? It is very old and not maintained. 2 cockroaches in 7 days stay. I think the staffs did regular cleaning in rooms but I doubt much is done to the building. Carpet is stained everywhere.