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The Emperor Hotel

4.0 star property

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Photo gallery for The Emperor Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Bar (on property)
Reception
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
No. 373 Queen's Road East, Hong Kong, Hong Kong
  • Times Square Shopping Mall
    ‪9 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪18 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Plus Room

Deluxe Plus Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Plus Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Corner Room

Executive Corner Room | In-room safe, desk, blackout curtains, iron/ironing board

Executive Corner Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

The Emperor Hotel

Hotel with a fitness centre, steps from Queen Elizabeth Stadium
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking and a meeting room.
The Emperor Hotel offers 299 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Emperor Hotel. During your stay, you're just a quick walk from Times Square Shopping Mall. Features include free WiFi in public areas and free train station drop-off service, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Queen Elizabeth Stadium and 9 minutes on foot from Times Square Shopping Mall
  • Free train station drop-off and shopping centre shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shopping centre shuttle and A train station drop-off shuttle are free. A fitness centre, a terrace, and karaoke are also featured at The Emperor Hotel. For a fee, parking is available.

This 4-star Hong Kong hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Golden Valley – This restaurant serves lunch and dinner. Reservations are required.
Monkey Cafe – This café serves breakfast and lunch. Reservations are required. Open daily.
The Crown – On-site bar. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station drop-off shuttle from 4:00 PM to 4:30 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Valet parking on site (HKD 280 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 108 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Valley
  • Monkey Cafe
  • The Crown

Things to do

  • Gym
  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 108 per person
  • Valet parking fee: HKD 280 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperor Hotel Hong Kong
Emperor Hotel
Emperor Hong Kong
The Emperor Hotel Wanchai Hong Kong
The Emperor Hotel Hotel
The Emperor Hotel Hong Kong
The Emperor Hotel Hotel Hong Kong

The Emperor Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1126 reviews
Rating 8 - Good. 447 out of 1126 reviews
Rating 6 - Okay. 133 out of 1126 reviews
Rating 4 - Poor. 60 out of 1126 reviews
Rating 2 - Terrible. 36 out of 1126 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Slight hilly location better for those with good mobility.
Stayed 5 nights in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
perfect Location
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
AC didn't work for warm at all. It was really cold in the room. My wife had difficulty sleeping because of cold. When we mentioned it to staff, they promised a heater, but afterwards they said that they didn't have it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great stay near the racecourse
Stayed 5 nights in Dec 2024

6/10 Okay

Oliver

Liked: Cleanliness
Ok
Good value for money if you look for 3 to 4*. Breakfast very basic, AC not changeable, after one week stay I had to pay extra for 6 more hours.
Stayed 6 nights in Dec 2024

10/10 Excellent

Meillyn

Stayed 6 nights in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My business trip to Hong Kong Dec.2024
My experience choosing and staying at The Emperor Hotel during my trip to HK was very good. 1. The room was clean, cozy, 2. The bathroom, toilet, and shower very clean 3. Daily service kept the room clean. 4. Liked the Coffeeshop 5. I Loved the restaurant. 6. Hotel staff are very attentive. Good service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds and good connections
Great place to stay with very good connection to centre
Stayed 3 nights in Dec 2024

8/10 Good

QIANRU

Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location.
Stayed 2 nights in Dec 2024

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

6/10 Okay

Siu Yin

Liked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nilda

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful. Everything is good. I will choose here again for my next HK trip
Stayed 4 nights in Nov 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in general, good service but a bit inconvenience for the public transport.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Joe

Stayed 3 nights in Aug 2024

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great for Causeway Bay and Wan Chai, MTr walkable, and loads of places to dine within 10mins walk. Room clean, compact but good size.

6/10 Okay

jimmy tze lam

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a good stay in HK
Our stay at The Emperor Hotel Wan Chai was pleasant. The rooms are small (which is typical for Hong Kong) but still comfortable and had enough space for a small table and chair apart from the bed. The bathroom is also small, but everything worked well and was clean. The location is perfectly fine if you know how to get around via certain shortcuts. The free shuttle is also quite useful, except drop offs to locations other than Causeway Bay are limited. I would say that the air conditioning made my partner and I both sneeze a good deal, however, so it may not have been cleaned in a while/needs additional cleaning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was good, they had everything I would need for a basic stay. A walk away from the hustle & bustle, so expect some walking. Pretty satisfied overall, we only utilized the shuttle once because it needed to be booked with front desk.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sudebilige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checking process is efficient and succinct.
Stayed 1 night in Nov 2024

8/10 Good

Nicholas Khee Yew

Stayed 4 nights in Oct 2024