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The Pottinger Hong Kong

4.5 star property

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Photo gallery for The Pottinger Hong Kong

Reception hall
Pottinger Suite | Down duvets, minibar, in-room safe, blackout curtains
Signature Suite, Non Smoking, City View | Down duvets, minibar, in-room safe, blackout curtains
Corner Studio | Down duvets, minibar, in-room safe, blackout curtains
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
74 Queen's Road Central, Main Entrance: 21 Stanley Street, Hong Kong
  • Lan Kwai Fong
    ‪3 min walk‬
  • Hong Kong - Macau Ferry Terminal
    ‪10 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature Suite, Non Smoking, City View

Signature Suite, Non Smoking, City View | Down duvets, minibar, in-room safe, blackout curtains

Signature Suite, Non Smoking, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room | Down duvets, minibar, in-room safe, blackout curtains

Classic King Room

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Studio

Corner Studio | Down duvets, minibar, in-room safe, blackout curtains

Corner Studio

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room | Down duvets, minibar, in-room safe, blackout curtains

Deluxe King Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pottinger Suite

Pottinger Suite | Down duvets, minibar, in-room safe, blackout curtains

Pottinger Suite

  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

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  • Air conditioning
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4.6 out of 5, Wonderful, (902)
The price is CHF 181
for 1 room
includes taxes & fees
17 Apr - 18 Apr
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About this property

The Pottinger Hong Kong

Luxury hotel in Hong Kong with a 24-hour front desk
This smoke-free hotel features concierge services, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a reception hall.
The Pottinger Hong Kong offers 68 air-conditioned accommodations with DVD players and minibars. Beds feature down duvets. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes and hairdryers.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Pottinger Hong Kong. During your stay, you're just a quick walk from Lan Kwai Fong. Features include free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Central Market and 3 minutes on foot from Lan Kwai Fong
  • Airport shuttle service available for a fee
As a guest of The Pottinger Hong Kong, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. The luxury The Pottinger Hong Kong also features a lift and a water dispenser.

This 4.5-star Hong Kong hotel is smoke free.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [21 Stanley Street, Central]
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 565 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 1180 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: HKD 565 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Apple Pay, Tap & Go and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 21 Stanley Street, Central
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pottinger Hong Kong
Pottinger Hotel
Pottinger Hotel Hong Kong
The Pottinger Hong Kong
Pottinger Hong Kong Hotel
The Pottinger Hong Kong Hotel
The Pottinger Hong Kong Hong Kong
The Pottinger Hong Kong Hotel Hong Kong

The Pottinger Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 449 out of 653 reviews
Rating 8 - Good. 165 out of 653 reviews
Rating 6 - Okay. 23 out of 653 reviews
Rating 4 - Poor. 7 out of 653 reviews
Rating 2 - Terrible. 9 out of 653 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chansovatt

Stayed 4 nights in Dec 2024

8/10 Good

Zulfiqar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yannan

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Emin, Carrollton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly
Stayed 2 nights in Nov 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
At this high price point you'd expect the coffer maker to work and the AC control range to be settable to conmfortable level. (was too cold so unit had to be switched on and off periodically). I left a not about the coffee make which was removed without action.
Stayed 3 nights in Nov 2024

10/10 Excellent

SHIORI

Stayed 4 nights in Oct 2024

10/10 Excellent

Shryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of the city gem
Great location, extremely friend staff and well kept amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Min Loon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Luisito

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

WEI JIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Huan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in Aug 2024

2/10 Terrible

Teresa

Stayed 3 nights in Aug 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in HK
Amazing location near HK station and Central. Service was amazing and room lovely
Stayed 3 nights in Jun 2024

10/10 Excellent

Kok Hui

Stayed 4 nights in Jun 2024

8/10 Good

Holly

Stayed 4 nights in Jun 2024

10/10 Excellent

Herrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Pui Shuen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Lung George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is exceptionally comfortable, with hidden details thoughtfully touched. It beautifully incorporates local culture with books and decorations to inspire one who stays. The attentive staff enhance the experience nicely. The Envoy restaurant offers great variety and quality, making it a fantastic value.
Stayed 1 night in May 2024