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The Upper House

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Upper House

Studio 70 Harbour View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Studio (Studio 80 Island View Room) | Frette Italian sheets, hypo-allergenic bedding, down duvets
Exterior
Suite, Harbour View (Upper) | Living area | Plasma TV, pay films
Studio (Studio 80 Island View Room) | Frette Italian sheets, hypo-allergenic bedding, down duvets

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Pacific Place, 88 Queensway, Central, Hong Kong
  • Pacific Place
    1 min walk
  • The Peak Tram
    11 min walk
  • Wan Chai Road
    13 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    36 min drive

Room options

View all photos for Suite, Harbour View (Upper)

Suite, Harbour View (Upper) | Living area | Plasma TV, pay films

Suite, Harbour View (Upper)

  • 114 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 80 Partial Harbour View

Studio 80 Partial Harbour View | Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio 80 Partial Harbour View

  • 78 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 80 Island View Room)

Studio (Studio 80 Island View Room) | Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio, View (Studio 80 Island View Room)

  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 70 Harbour View

Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio 70 Harbour View

  • 68 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 70 Island View Room)

Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio, View (Studio 70 Island View Room)

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Hong Kong

Pool
Hot tub
Spa
Free WiFi
4.8 out of 5, Exceptional, (998)
The price is CHF 602
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Four Seasons Hotel Hong Kong

About this property

The Upper House

Art Deco Hong Kong hotel in Central & Western District with 2 restaurants
This hotel features 2 restaurants, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and 24-hour room service.
The Upper House offers 117 accommodations with minibars (stocked with some free items) and espresso makers. This accommodation offers separate sitting areas and includes day beds. Select Comfort beds feature Frette Italian sheets and down duvets. A pillow menu is available. 42-inch plasma televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Our customers tell us that they enjoy the room service at The Upper House. During your stay, you're just a quick walk from Pacific Place. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • For dining with a beachfront location, stop by Salisterra, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Just a 2-minute drive from Victoria Harbour and a few minutes from Lan Kwai Fong
  • Airport shuttle service available for a fee
The Upper House offers its guests a 24-hour fitness centre and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. Event space at this hotel measures 1238 square feet (115 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Upper House. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Salisterra – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The Continental – Overlooking the garden, this restaurant serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: HKD 349 for adults and HKD 349 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Salisterra
  • The Continental

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,238 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free extra futon
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 880.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 349 for adults and from HKD 349 for children
  • Airport shuttle fee: HKD 1350 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The Upper House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

The Upper House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 377 out of 432 reviews" "
Rating 8 - Good. 38 out of 432 reviews" "
Rating 6 - Okay. 12 out of 432 reviews" "
Rating 4 - Poor. 3 out of 432 reviews" "
Rating 2 - Terrible. 2 out of 432 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amir, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
Stayed 2 nights in May 2024

6/10 Okay

Hon Hanz

Stayed 2 nights in Jun 2024

10/10 Excellent

leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central to my needs
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Hong Kong in a league of its own
Stayed 7 nights in May 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Just love it
Stayed 2 nights in May 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best of the best
I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Garden area
In room massage
Gorgeous design
Stayed 3 nights in May 2024

10/10 Excellent

Marina

Stayed 6 nights in Apr 2024

10/10 Excellent

Cicily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and the staff was outstanding
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Stayed 5 nights in Jan 2024

10/10 Excellent

Wilson Chung-Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Flora

Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Haolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Stayed 3 nights in Dec 2023

8/10 Good

pierre

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property! Would definitely going back.
Stayed 2 nights in Oct 2023

6/10 Okay

Piers

Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Yin Lam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 1 night in Feb 2023

8/10 Good

Lok Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!
Stayed 1 night in Feb 2023