The location of the apartment was fantastic. Beautiful ocean views and lanai is perfect for viewing sunsets. Communication was outstanding and Jeannie was quick to respond.
Cleanliness – The general surface areas were clean; however, the entry closet, baseboards were extremely dusty/dirty, the bathroom door had grime above the handle, vent in the shower (didn't appear to work) had black mildew? and two lightbulbs were out above the sink, leaving one working.
Appliances were in good condition, however, vacuum and canister was dusty/dirty ,TV/SAT/Cable controller literally had multiple layers of scotch tape to hold in the batteries, and the room fan cord was taped to the floor so you couldn't move it out to air the room better. Plenty of cookware, but recommend the owner buy some regular size spoons. Very little storage w/3 accessible shelves and space below for shoes.
Beds – Subjective to the sleeper, but as frequent travelers, we all had issues. Couch – Again, subjective. This is a sleeper sofa (didn’t use), and when looking at it, the cushions tilt forward; however, it was comfortable enough.
Overall, this place was okay and needs updating.. Views are as stated.
Last, for those returning visitors to the Ilikai, Cinnamon’s restaurant is no longer open, (only their Kailua location). Also, you don’t need coins for the laundry, (per the check-in info), as it does accept credit cards.