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Best Western Maple City Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Breakfast included

Explore the area

Map
1 Canisteo Sq, Hornell, NY, 14843
  • Hornell Erie Depot Museum
    ‪7 min walk‬
  • Railhead Brewing Company
    ‪13 min walk‬
  • Veterans Memorial Park
    ‪14 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

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The price is CHF 87
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includes taxes & fees
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About this property

Best Western Maple City Inn

Hotel in Hornell with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available once per stay.
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Maple City Inn. During your stay, you're just a quick walk from Hornell Erie Depot Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include free newspapers in reception, a 24-hour business centre and conference space
  • On-site recreation includes a gym
  • Within a 15-minute walk of Hornell Erie Depot Museum and Railhead Brewing Company
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Maple City Inn. Free self parking is available.

This Hornell hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day, plus a deposit of USD 40 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Best Western Maple City Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 282 out of 634 reviews" "
Rating 8 - Good. 240 out of 634 reviews" "
Rating 6 - Okay. 71 out of 634 reviews" "
Rating 4 - Poor. 30 out of 634 reviews" "
Rating 2 - Terrible. 11 out of 634 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

VENKAT RAVITEJA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Ladies very friendly, efficient enjoyable.
Stayed 1 night in Oct 2024

2/10 Terrible

Patrick

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
had to change room TV did not work tv guide did not reflect TV stations breakfast staff incredibly rude Missed the VP debate Probable the worst stay we have ever had at a BW
Stayed 2 nights in Oct 2024

6/10 Okay

Neil

Liked: Staff & service
quality of room service. Towels were not replaced without asking...
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled with the accomodations and the staff. For a busy weekend with college football and NASCAR, they were well staffed and very pleasant. The breakfast setup was more than we hoped for and a great start to the day. As it's a convenient location for our activities, we will definitely be back.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Annette

Stayed 1 night in Aug 2024

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and professional. Breakfast buffet was adequate, eggs and sausage a bit on the salty side but all in all a nice quick breakfast. Can't go wrong with bagels and cream cheese, waffles and fresh fruit. Location is convenient to restaurants and shopping. Especially recommend the Texas Cafe, great menu and staff. We also visited the the Bullseye Cafe, darts and axe throwing for the adventurous. For Veterans, the VFW is only a block away.
Stayed 3 nights in Aug 2024

10/10 Excellent

Reuben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very clean but that's it!
Recently remodeled so the rooms are very clean. The bed was extremely uncomfortable and the free breakfast was not good.
Stayed 1 night in Aug 2024

8/10 Good

Liwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is dark and driving in feels a little unsafe. Once inside, slept like a baby.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, comfortable
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated how the staff all worked together to make sure that we had an enjoyable stay. They all were willing to provide assistance whether you needed a roll of toilet paper or to fill your water bottle and didn't say that isn't my job.
Stayed 5 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!!!
Very good for the price…Clean and quite !!!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overall is good and typical best western but the towels and bedding looked suspiciously not cleaned. Heater needed fix. When it was turned on, it smelled burnt.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the hotel an hour early and they allowed us to checked in. The staff were friendly. The hotel is a bit older but well maintained and clean. Decent breakfast selection. It was a great stay. Will definitely book again the next time we visit in the area.
Stayed 1 night in Aug 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Clean. Convenient and reasonably priced
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to downtown restaurants. Friendly staff at front desk upon arrival and at breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Beth

Since my reservation was made thru Expedia and I paid in advance - the hotel said they could not honor my AAA discount which was disconcerting to me. No attempt was made to adjust the rate and I saw no place on Expedia where it states this policy. I will not pay in advance again and will not book thru Expedia. Regarding hotel - at the breakfast buffet there was a bowl of oranges and some had big spots of fuzzy mold. The attendant was very anxious to shut things down slightly before 10:00 am.
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Stayed 1 night in Jul 2024