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Best Western Maple City Inn

2.5 star property

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Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Lobby
Indoor pool
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Breakfast included

Explore the area

Map
1 Canisteo Sq, Hornell, NY, 14843
  • Hornell Erie Depot Museum
    ‪7 min walk‬
  • Railhead Brewing Company
    ‪13 min walk‬
  • Veterans Memorial Park
    ‪14 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn Hornell

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (148)
The price is CHF 153
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hampton Inn Hornell

About this property

Best Western Maple City Inn

Hotel in Hornell with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available once per stay.
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Maple City Inn. During your stay, you're just a quick walk from Hornell Erie Depot Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include free newspapers in reception, a 24-hour business centre and conference space
  • On-site recreation includes a gym
  • Within a 15-minute walk of Hornell Erie Depot Museum and Railhead Brewing Company
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Maple City Inn. Free self parking is available.

This Hornell hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day, plus a deposit of USD 40 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Best Western Maple City Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 638 reviews
Rating 8 - Good. 241 out of 638 reviews
Rating 6 - Okay. 72 out of 638 reviews
Rating 4 - Poor. 30 out of 638 reviews
Rating 2 - Terrible. 11 out of 638 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok - just know there is a train that runs through
The only issue was that the request to have a room on the back side of the hotel, away from the road and train tracks, was ignored. Otherwise, it was an okay place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

It was clean and quiet
Stayed 1 night in Nov 2024

8/10 Good

Kim, Johnson City

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We've stayed here several times due to college visit. Just ok. Parking and convenience is great. Our room this time was not fully clean. We may or may not stay here next time. Pricing is good and great diner down the street.
Stayed 2 nights in Oct 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Updated
Clean and updated. Breakfast was adequate.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Stayed 1 night in Sep 2024

10/10 Excellent

sue

Stayed 1 night in Oct 2024

10/10 Excellent

SUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendlist hotel in Hornell
As usual, the service and friendliness was exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

Delma

Travelled with family
Liked: Amenities
Good customer service. Clean rooms and good breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Becky Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property. We would stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 2 nights in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, property conditions & facilities, room comfort
Eh
It smelt terrible like cigarette smoke, and must. Which caused the room to feel like it was dirty. The reception was cold at first but I kept trying to at least make her smile. Not clean. It just smelled and felt dirty.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was clean and spacious and the beds were comfortable. The heating and AC unit was a bit loud and the fan in the bathroom was very loud. There was also a lot of noise from the hallway and adjoining rooms that could be heard. It is very close to train tracks but only hear the train whistle during the day.
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The manager and receptionist were awesome! Took care of my son and his roommate last minute reservation for a water main break on campus. Thank you!!
Stayed 1 night in Oct 2024

8/10 Good

Penguin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. Room was clean. And breakfast was good.
Stayed 1 night in Oct 2024

8/10 Good

Sharda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. I stayed here before. Pool is clean. Room is clean. There was a very small amount of mold near the shower. I would come back, best prices in the area.
Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Stayed 1 night in Sep 2024

8/10 Good

VENKAT RAVITEJA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Ladies very friendly, efficient enjoyable.
Stayed 1 night in Oct 2024

2/10 Terrible

Patrick

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
had to change room TV did not work tv guide did not reflect TV stations breakfast staff incredibly rude Missed the VP debate Probable the worst stay we have ever had at a BW
Stayed 2 nights in Oct 2024

6/10 Okay

Neil

Liked: Staff & service
quality of room service. Towels were not replaced without asking...
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled with the accomodations and the staff. For a busy weekend with college football and NASCAR, they were well staffed and very pleasant. The breakfast setup was more than we hoped for and a great start to the day. As it's a convenient location for our activities, we will definitely be back.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024