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Hotel do Canal

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel do Canal

View from property
Double or Twin Room (Pico View) | Mountain view
Lobby
Classic Plus Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Double or Twin Room (Pico View) | Mountain view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Largo Dr. Manuel de Arriaga, Faial - Azores, Horta, 9900-026
  • Horta Historic Center
    1 min walk
  • Peter's Scrimshaw Museum
    1 min walk
  • Restaurante Clipper
    1 min walk
  • Horta (HOR)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double or Twin Room (Pico View)

Double or Twin Room (Pico View) | Minibar, in-room safe, desk, laptop workspace

Double or Twin Room (Pico View)

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Plus Double or Twin Room

Classic Plus Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Classic Plus Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Aerial view

Azoris Faial Garden

Pool
Hot tub
Breakfast included
Spa
4.4 out of 5, Excellent, (209)
The price is CHF 54
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Azoris Faial Garden

About this property

Hotel do Canal

Bayside hotel with marina and health club
A marina, a restaurant and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel do Canal offers 103 accommodations with minibars and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Horta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A marina and a health club are featured at the hotel. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel do Canal. During your stay, you're just a quick walk from Horta Historic Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Horta Historic Center and Peter's Scrimshaw Museum
Hotel do Canal offers its guests a marina, a health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2530 square feet (235 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Hotel do Canal. Free self parking is available.

This 4-star Horta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Clipper Restaurant – This restaurant serves breakfast, lunch and dinner.
Clipper Bar – This bar only serves light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 11.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clipper Bar
  • Clipper Restaurant

Things to do

  • Billiards/pool table
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,530 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Marina
  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 38.0 per night.
  • Cots (infant beds) are available for EUR 19.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.50 for adults and from EUR 11.25 for children
  • Crib (infant bed) fee: EUR 19.0 per night
  • Rollaway bed fee: EUR 38.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Canal Horta
Hotel Canal Horta
Do Canal Horta
Do Canal Hotel Horta, Faial Island
Hotel Do Canal Horta, Faial Island
Hotel Canal
Hotel do Canal Hotel
Hotel do Canal Horta
Hotel do Canal Hotel Horta

Hotel do Canal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 255 reviews" "
Rating 8 - Good. 86 out of 255 reviews" "
Rating 6 - Okay. 26 out of 255 reviews" "
Rating 4 - Poor. 7 out of 255 reviews" "
Rating 2 - Terrible. 3 out of 255 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.
Stayed 6 nights in Apr 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024

4/10 Poor

Donna, Hudson

Travelled with family, Business traveller
Disliked: Amenities
Book another hotel. Customer service stinks.
Stayed 11 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Alan

Travelled with family
This is a mediocre hotel, maybe the best in Faial, but mediocre. We would have been happier for the 3 days here if we could have gotten our room cleaned and some fresh towels.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sze Man

Stayed 3 nights in Oct 2023

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone went above and beyond to always help with anything. They have a well run establishment and they all work together as a team. I would highly recommend this hotel.
Stayed 5 nights in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay
Stayed 3 nights in Aug 2023

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff at this property. I like the convenience of being so close to diveazores.
Stayed 2 nights in Aug 2023

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make it amazing and it’s easy walk to scuba diving and fishing boats
Stayed 1 night in Jul 2023

10/10 Excellent

Douglas M

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Du Canal is a beautiful property. The room was spacious, well appointed and clean. We had a view of the Harbor and it was a short walk to just about everything in town. The staff was so courteous and helpful. We will definitely stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people, perfect position.
Stayed 7 nights in May 2023

10/10 Excellent

alice L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Horta, super friendly and helpful staff, onsite restaurant and great gym.
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the waterfront which in the azores: in my opinion, is the place to be.
Stayed 2 nights in Oct 2022

8/10 Good

JOHN

Travelled with partner
Was ok Nothing special.
Stayed 2 nights in Sep 2022

8/10 Good

alzira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Aug 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I feel that the hotel needs upgrading, and cleanliness could be improved
Stayed 13 nights in Aug 2022

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Worth the trip
We had a wonderful time in a place that is pristine especially for the Atlantic Ocean, weather was unreal and plenty to do.
Stayed 4 nights in Aug 2022

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People, cleanness, hottub, location
Stayed 2 nights in Aug 2022

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing- very accommodating. The property was clean and in center of town. Everything in the harbor was walkable including the dive shop
Stayed 2 nights in Jul 2022

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice everything was very clean my first time staying there❤️
Stayed 2 nights in Jul 2022