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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Front of property
Lobby sitting area
Terrace/patio
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪3 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Holiday Inn Express & Suites Hot Springs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is CHF 224
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Holiday Inn Express & Suites Hot Springs by IHG

About this property

The Hotel Hot Springs

Hot springs hotel connected to the convention centre in Hot Springs with free breakfast
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at The Hotel Hot Springs. During your stay, you'll be connected to the convention centre and just a quick walk from Hot Springs National Park. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Inside Track Grill
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes on foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and room service (during limited hours) are also featured at the business-friendly The Hotel Hot Springs. A free area shuttle within 7 miles is available. Free self parking is available.

This 3-star Hot Springs hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 7 miles
  • Area shuttle
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1032 out of 1726 reviews
Rating 8 - Good. 431 out of 1726 reviews
Rating 6 - Okay. 154 out of 1726 reviews
Rating 4 - Poor. 74 out of 1726 reviews
Rating 2 - Terrible. 35 out of 1726 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mingjiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the bathhouse row
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay
It was a nice stay. Location to the town was great, two blocks from the main street and lots things to do. Hotel was in good shape but its obvious it's in a transition period. Food was okay but not great. Room was clean, however, the TV service was spotty and may have worked about half the time we were in the room. Service was amazing as we were treated well by every member off the staff we had any interaction with.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place. Everyone is so friendly and it’s very clean. It’s very close to downtown town. Bathhouse row is in walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Hot Springs
Great room with lots of space. Had a handicap bathroom. The toilet roll bar was broken. One of the hangers was also broken. Other than that, very nice big room! Wonderful breakfast! Parked across the street at the bank. Very nice employees. Ideal location in hot springs.
View from my 5th floor room. Beautiful at night!
Beautiful at night!
Stayed 1 night in Dec 2024

10/10 Excellent

DeAnna

Stayed 1 night in Nov 2024

10/10 Excellent

Annette, Malone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Bathhouse Row and trails. Restaurants nearby. Staff super friendly. Great breakfast included. Very clean. Great price!
Stayed 3 nights in Dec 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice place close to everything downtown
Stayed 1 night in Dec 2024

10/10 Excellent

george, mountain home

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

jon

Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Entire Staff was extremely helpful. Their shuttle service was a bonus!
Stayed 2 nights in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Saxton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very friendly staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Payton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I frequent the Hotel Hot Springs and it never fails to provide a great place to stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Janene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kera

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!
Absolutely wonderful, as always. Hotel Hot Springs has been my go-to stay for years now and is the best value and stay in the downtown area.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Nov 2024

2/10 Terrible

Monica

Disliked: Cleanliness, room comfort
ROACHES!
Not much more needs to be said. Woke up at night and had to dodge roaches when the light was turned on! Disgusting!! I booked based on the number of stars the hotel carried. Big mistake! This led me to pull up and read the hotel reviews. What?! Apparently this is not a unique issue. People have been reporting roaches for ages. But still give the property 3 stars (unbelievable!). The hotel either can’t or won’t address the issue. Either way, go stay somewhere else!!
Stayed 2 nights in Nov 2024

10/10 Excellent

shahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, and is located close to the main street , and had a wonderful breakfast. The room and bed tissues were clean and comfortable. The main problem was that it has a very small parking area and I had to park in the street. In general, we are very happy with the hotel and its staff and will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Nov 2024