Best Western Sugarland Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Sugarland Inn

Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool
Business centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
6330 E Riverpark Dr, Sugar Land, TX, 77479
  • Memorial Hermann Sugar Land Hospital
    19 min walk
  • Baskin-Robbins
    6 min walk
  • Fannin South Station
    28 min drive
  • Houston, TX (HOU-William P. Hobby)
    39 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Refrigerator & Microwave)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Sugarland Inn

Art Deco hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Best Western Sugarland Inn offers 61 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 39-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Sugar Land hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Sugarland Inn. During your stay, you'll be within walking distance of Memorial Hermann Sugar Land Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Greatwood Golf Club and a few minutes from Memorial Hermann Sugar Land Hospital
Best Western Sugarland Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Sugarland Inn. Free self parking is available.

This Art Deco Sugar Land hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Best Western Sugarland
Best Western Sugarland Inn
Best Western Sugarland Inn Sugar Land
Best Western Sugarland Sugar Land
Best Western Sugar Land

Best Western Sugarland Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 73 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean,excellent room service,staff were nice,breakfast was very good. I would came back again.
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente no complains!
Stayed 1 night in Sep 2024

10/10 Excellent

Alberto

Stayed 2 nights in Aug 2024

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is A all staff are always happy to help with a smile! Front office manager Joaquin is top notch, easy to communicate and ready to help! This will definitely be my go to hotel in all of Houston area!
Stayed 3 nights in Sep 2024

10/10 Excellent

mudhar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was solid.
Stayed 4 nights in Aug 2024

6/10 Okay

Prabahkar

Travelled with family
Liked: Cleanliness, staff & service
There was no hot water, when I contacted front desk, they asked me to run the water for 5 mins. I did get hot water after 7 mins. What a waste of water.
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Liked: Staff & service
Shower don’t work. Then new room the thermostat was broke. Nice staff. Particularly the night person. Best western plus is normally much nicer and kept up better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcellus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David, Belize city

Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Toya was amazing! Check in was very smooth and she was super sweet. My room was spacious but was missing a few necessities like soap and shampoo. The ac made this loud unbearable noise all night so I wasn’t able to get much sleep on top of the room being humid. It wasn’t a terrible overnight stay but definitely could have been much better.
Stayed 1 night in Aug 2024

10/10 Excellent

SAHIBZADA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Quite and Staff responded to requests
Stayed 9 nights in Aug 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent 2 star hotel with free breakfast and free parking and wifi. Felt like an updated/upgraded Motel. Stayed for 2 nights. Booked 3 rooms. One room (310) did not have the grey decorative pillows/runner on the bed like the other 2 rooms. Guess they ran out. Breakfast was average - Had a Yogurt machine which you can add granola to it. Sausage, Eggs were not fresh. Same exact items for 2 days in a row. Add a waffle machine like all the other hotels have. Shower and faucet knobs were old and crusty and hard to turn. White Bath Towels had rips/holes in them from many washing machine uses. Just buy new towels. Room 310 by the Elevator had rips on the sheets and towels had holes. See photos. Dirt in the corners. There was no house-keeping at night to change the sheets as they had stains/marks on them when we asked. We were given sheets and had to change them ourselves when we asked management. Also, we asked for a room AWAY from the elevator and got the room right NEXT to the elevator (Room 310) - thanks for listening to the request :/ Have someone contact us directly about our stay to discuss further.
Stayed 2 nights in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in, the first room we were assigned had not been cleaned. Once we reported it, they immediately assigned us another room. Also, the bed was harder than I would have preferred. Other than that, it was good stay.
Stayed 1 night in Sep 2024

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Hao

Stayed 4 nights in Aug 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel. It was clean staff was nice. It met our expectations. Would stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Blaze

Disliked: Cleanliness, staff & service
The one front desk clerk keyed another guest to our room then tried to blame the guest for the mistake. Felt bad for the guest that entered our room by mistake. There was a dirty shirt left in our room from previous guests when we checked in. A few of the the staff made sure breakfast was wrapped up early even prior to 9am even while people were still trying to get breakfast. When trying to exit out room to check out the one staff lady was standing there waiting for us to exit… definitely made our stay on edge
Stayed 7 nights in Aug 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
Cockroaches and stains. We left immediately
Stayed 2 nights in Aug 2024

10/10 Excellent

Fidencio

Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The options for free breakfast i thought were great.
Stayed 3 nights in Aug 2024

10/10 Excellent

PHUC

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this place very good
Stayed 4 nights in Aug 2024

8/10 Good

Irfan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
All good
Stayed 3 nights in Aug 2024

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty showers
Stayed 3 nights in Jul 2024

10/10 Excellent

Jier, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024