Candlewood Suites Houston - Pasadena, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Houston - Pasadena, an IHG Hotel

Exterior
Exterior
Fridge, microwave, stovetop, dishwasher
Property amenity
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
3450 East Sam Houston Parkway, Pasadena, TX, 77505
  • HCA Houston Healthcare Southeast
    4 min drive
  • San Jacinto Community College
    5 min drive
  • Pasadena Convention Center & Fairgrounds
    6 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    36 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite

  • Sleeps 2
  • 1 Double Bed

Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Houston - Pasadena, an IHG Hotel

Hotel in Pasadena with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Weekly housekeeping is available.
Candlewood Suites Houston - Pasadena, an IHG Hotel offers 81 air-conditioned accommodations with DVD players and free newspapers. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Pasadena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Houston - Pasadena, an IHG Hotel. During your stay, you'll be within walking distance of iT'Z Family Food & Fun. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from iT'Z Family Food & Fun and a few minutes from St. Luke's Patients Medical Center
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Houston - Pasadena, an IHG Hotel. Self parking is free.

This Pasadena hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Printer

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 16 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Houston Pasadena Hotel
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pas
Candlewood Suites Houston Pasadena
Candlewood Suites Houston - Pasadena, an IHG Hotel Hotel
Candlewood Suites Houston - Pasadena, an IHG Hotel Pasadena

Candlewood Suites Houston - Pasadena, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 262 reviews" "
Rating 8 - Good. 50 out of 262 reviews" "
Rating 6 - Okay. 18 out of 262 reviews" "
Rating 4 - Poor. 8 out of 262 reviews" "
Rating 2 - Terrible. 24 out of 262 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Stayed 1 night in Aug 2024

6/10 Okay

Omar

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dishes were dirty in the room. I was right next to the front desk and it was noisy. The patio was also right outside my window and it was noisy every night til well past 11 so it was difficult to sleep. I had to ask for clean towels. No tv remote.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness
The linen on bed was dirty. There were little bugs flying around. I didn’t feel like room was thoroughly clean.
Stayed 4 nights in May 2024

10/10 Excellent

Noe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great prices
Stayed 2 nights in May 2024

6/10 Okay

D'Keisha

Stayed 3 nights in May 2024

2/10 Terrible

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too loud
I love staying here but this last time was the absolute worst. The guests right above me sounded like they were running a daycare. They were running and jumping nonstop! It was so loud I almost thought there was construction going on. I could hear it throughout the room but was worse in the bedroom which caused me not to sleep at all. They really needed to be in a first floor room.
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Stayed 1 night in May 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to place when staying in Pasadena for work. My favorite thing is the bedding...great pillows and plenty of them and the softest bedding ever. The full-size refrigerator with ice maker, kitchenette, dishwasher, and in-house sundry store make it very convenient for my business travel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruvi Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and always clean
Stayed 1 night in Apr 2024

10/10 Excellent

Aquani

Stayed 3 nights in Apr 2024

10/10 Excellent

Gabrielly

Liked: Cleanliness, staff & service, property conditions & facilities
I liked my experience for the weekend
Stayed 1 night in Apr 2024

6/10 Okay

Demetrio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird vibe
Stayed 1 night in Apr 2024

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy & clean
Super great staff, clean and comfy room. The downfalls for me: no breakfast, no pool, & only diet drinks were stocked. The people upstairs from us sounded like they were having a bowling party. We did contact the front desk and they made a call upstairs, which seem to fix the issue. Again, the hotel staff was great!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was a great stay, clean room and employees were very accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place to Stay
Stayed 2 nights in Apr 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice please i like everything. It's me second time in this hotel and a like.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! The shopping was great! The hotel was safe and clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

The place was clean had everything needed for a short stay close to anything and everything . Parking space could be a little better.
Stayed 1 night in Apr 2024